Originally Posted by smoti17
My tuning adapter spends about a week a month in this state. The first time I called them they sent out a tech who had no idea what a tuning adapter was. Then they sent out another tech who said that "my box did not have an 'instance', and eventually he got it reset after ages on the phone. I have better things to do than keep calling them for hits, assuming I'm even in town.
Each time it happens I try all permutations of resetting, power-cycling, and unplugging the TA and the TiVo but it never makes any difference. It generally comes back eventually, but soon eventually is going to be too late for all the recordings I keep missing and I'm just going to finally dump these clowns.
Open to any suggestions short of moving to a Comcast area...
It happened just a couple of days ago as well. Both of my TiVo's had that tuner adapter is connected message. Fortunately neither tuner adapter bricked.
I think that they do something that causes the tuner adapters to reset. What that is I don't know, perhaps it changes the channel list. Now the problem is that when you call Cable Card Support there is at least one guy there who will tell you that the issue with brick has been resolved. He even suggested that I probably was seeing 6 blinks and a pause. I'm like, are you serious? You don't think I can count? He then tells me that he will assist me by sending a truck out.
All he needed to do was send me a hit but he absolutely refused to do it, I asked him several times.
Now I happen to know that cable card support is ran by only a couple of people. Once they told me the best time to call was on Wednesday as they had 4 people at the desk at that time but that was before they "fixed" the issue concerning brick mode.It's crazy, really.
IMHO TiVo really needs to deliver Tru2Way. If they would do that we wouldn't need cable cards (I think) or a tuner adapter. TiVo does offer some internet stuff but my Roku offers more. I think TiVo should offer things like MLB, NFL, NBA etc withut using the cable company, offer it via Internet. Until TiVo changes, we are stuck.