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Cleveland, OH - TWC - Page 774

post #23191 of 23371
Well, it's up to you but it never hurts to say, "Hey you know I hate to do this but I just can't afford this increase and I have to drop (enter whatever)." I did that when HBO went up to 15.00 and last year I was paying 9.00 more then I am now. Of course this is temporary and I will have to do it again eventually, but I don't mind. wink.gif
post #23192 of 23371
In case nobody noticed. There is a new version of software. My box recently updated and I lost channels until I restarted it.
post #23193 of 23371
Correction. I do not have the new guide. Sorry
post #23194 of 23371
Both of my TiVo's rebooted yesterday. I could tell because the "You are connected to a Tuner Adapter" message was there and the channel on both tuners were the same. That happens only after a reboot and t was on both TiVos.

I don't keep up with the changes. Does anyone know what was done?
post #23195 of 23371
I had posted this big long thing about upgrading my high speed internet from turbo, which really doesn't exist I don't believe to the 30 gb one I believe is now called Extreme. The way the forum is set up now I posted in the wrong area.

There was a great deal of confusion on both the reps I spoke with and my part. It took a day and my wife jumping in to figure out that they weren't saying $20.00 more on top of the $10.00 just $20.00.

One rep I got a hold off said she had a package for only $6.00 with two more premium channels she could give me. Sure, why not? Only a year but hey, everything is negotiable. Well, most everything.

She ended up bricking both of my Tuner Adapters and in getting that fix my request for Extreme was lost and even though they sent me the new modem/router (two in one) no one could find I was getting upgraded.

Anyway, that all got cleared up, when I spotted a $50.00 charge pending. Turns out that was what they were going to charge me if I didn't send the old modem back.

To TWC credit it took only twp days after they received it for the charge to be removed. I was satisfied with my old download speed it was the upload that was slow. I was getting .97 mbps and uploading a 2.15 mb movie took 6 hours. Now I'm getting 5mbps up, it's much nicer.

The modem is a Motorola model and as I said router is included. With my own router I had it set to reboot every night because if I didn't I would lose speed. Not necessary with this combo. Yesterday I tested and was getting 42 mbps down, pretty fast.

Anyway per usual it was a nightmare but I will say that I have to take some of the blame for it. Misunderstanding what the reps were saying as far as price. Oh, and that $6.00 package nobody knew what that was about as far as they were concerned I ordered 2 more premium channels. That will cost me $3.50 and I'll pay, it's not worth the hassle of trying to get it taken off.
post #23196 of 23371
^^^
Can't you buy these Motorola routers for $50-70 and not be paying a monthly fee?
post #23197 of 23371
Quote:
Originally Posted by pbarach View Post

^^^
Can't you buy these Motorola routers for $50-70 and not be paying a monthly fee?

Can you show me where in my post I said there was a monthly fee?

There is no charge for the modem. They sent it FedEX with a return box, the charge was put on my account until the old modem was returned.
post #23198 of 23371
Quote:
Originally Posted by pbarach View Post

^^^
Can't you buy these Motorola routers for $50-70 and not be paying a monthly fee?
I don't think you can for the new tiers. I also don't think there is a fee with the Whole/Total/Signature/Global/Blah Home package either. But I do know that the Modem/Router combo's are utter and complete garbage.
post #23199 of 23371
Quote:
Originally Posted by its.mike View Post

I don't think you can for the new tiers. I also don't think there is a fee with the Whole/Total/Signature/Global/Blah Home package either. But I do know that the Modem/Router combo's are utter and complete garbage.

And I know you don't know what you are talking about. They work great, don't know what your experience is with them but mine is excellent.
post #23200 of 23371
Quote:
Originally Posted by hookbill View Post

And I know you don't know what you are talking about. They work great, don't know what your experience is with them but mine is excellent.
I know you babble on and on and have "an inside connection" but like i said its utter rubbish. Most third party routers are better and do more. Range is horrid. The things bottle necks when transferring large amounts of data.
post #23201 of 23371
Quote:
Originally Posted by its.mike View Post

I know you babble on and on and have "an inside connection" but like i said its utter rubbish. Most third party routers are better and do more. Range is horrid. The things bottle necks when transferring large amounts of data.

First thanks for your opinion about what I post.. Would it shock you to find out I don't care?

Second, why do you say it's rubbish? Have you tried it? What experience do you have with it? I've had for 10 days and my only complaint was I had a bit of difficulty getting my PC to recognize Airport for iTunes. I'm fairly confident that wasn't the routers fault.

I have a pretty large home and I have it set up on my desk close to the N.W. wall off my house. I pick up a signal off both my phone (Droid Bionic) and my iPad without any issues in the bedroom upstairs, I'm not good at judging distances but like I said this is not a small house.. Both of my TiVos get signals in the "good" range as does my Roku. So I'm not quite sure how you can just spit out a bunch of criticism without sharing why you think this.

I don't mind you disagreeing or even mildly insulting me, but at least back up your statements with some sort of experience or knowledge. Everyone knows I'm not a huge fan of TWC, I've had more issues then I can count with them and their regular DVR is a pos. So I'm not just babbling, I'm sharing my experience.
post #23202 of 23371
Quote:
Originally Posted by its.mike View Post

The things bottle necks when transferring large amounts of data.

Your MTU might be set too high. You can edit this in the registry or you can use a utility like DrTCP to tweak it.
post #23203 of 23371
So can you hook any external drive to the 8300 to increase its storage capacity?
post #23204 of 23371
Quote:
Originally Posted by WilliamR View Post

So can you hook any external drive to the 8300 to increase its storage capacity?

If it says it will work with TiVo it will work with the SA 8300. Some eSATA's do not work with it.
post #23205 of 23371
Quote:
Originally Posted by hookbill View Post

If it says it will work with TiVo it will work with the SA 8300. Some eSATA's do not work with it.

Do you have a link or anything on how you set this up or is it as simple as plug it in and your storage increases?
post #23206 of 23371
Quote:
Originally Posted by WilliamR View Post

Do you have a link or anything on how you set this up or is it as simple as plug it in and your storage increases?

I don't have a link for you but if you go to the DVR section of the Forum and look at the SA 8300 there is a very useful "How To" for the SA 8300. More then likely there may be details there, but you may not need that.

I would simply unplug the SA 8300, plug in your eSATA (usually called DVR Expander) to your SA 8300. I would power on the eSata for 30 seconds and then power on the SA 8300. If some prompts come up on your television simply press the appropriate buttons to answer the questions and that should do it. What you have currently on your SA 8300 hard drive should stay there but any new recordings will automatically go to the drive with the larger space.

It's plug and play really. a 4 year old or a 60 year old (like me) can do it. smile.gif
post #23207 of 23371
Quote:
Originally Posted by hookbill View Post

I don't have a link for you but if you go to the DVR section of the Forum and look at the SA 8300 there is a very useful "How To" for the SA 8300. More then likely there may be details there, but you may not need that.
I would simply unplug the SA 8300, plug in your eSATA (usually called DVR Expander) to your SA 8300. I would power on the eSata for 30 seconds and then power on the SA 8300. If some prompts come up on your television simply press the appropriate buttons to answer the questions and that should do it. What you have currently on your SA 8300 hard drive should stay there but any new recordings will automatically go to the drive with the larger space.
It's plug and play really. a 4 year old or a 60 year old (like me) can do it. smile.gif

Cool thanks! Works for all flavors/models of the 8300??
post #23208 of 23371
Quote:
Originally Posted by WilliamR View Post

Cool thanks! Works for all flavors/models of the 8300??

I wish I could tell you with 100% certainty that is so but I really don't know. If it doesn't work you can always take it back but it should work.

The last time I had the SA 8300 there was only one eSATA drive and you know what, I have it sitting in a shelf in a closet. I think it gave you a whopping 300 gb more. But since then many others have told me the My DVR Extender works with SA 8300. You can get a 2TB one if you want to store a lot of stuff.

I don't store nearly as much as I use to and I have 70 shows on one of my TiVo's and the other has around 82 but it's all analog. I'm a daytime court show person. So they don't take up much space.
post #23209 of 23371
Just thought I would mention that two days ago I was having an issue withe the modem/router combo streaming music to my Airport. I was getting a lot of break up and you know music break up is horrible. One of the suggestions was to put it on 5 GHZ, and you can do that but I found that My phone and TiVo's didn't care much for that. Airport had no problem, just a slight pause and it worked fine. I also have some wireless rear speakers that run on that frequency on my sound system and I remember that a long time ago I read to change the channel on the Airport. Well, the channel on the router was set to "auto" and was on channel 1 so I just put it on channel 11 and back to 2.4 ghz.

Just thought I'd mention that if you are having a similar nature with streaming.
post #23210 of 23371
I once placed an iPhone next to an antenna connected to a 2.4ghz spectrum analyzer similar to the WiSpy. I was astonished at how much broadband RFI was emanating from the phone. It wasn't very powerful and dropped off rapidly with distance, but it was still a little shocking. I forget if it was an iphone 3 or 4.

Bluetooth uses the same spectrum. So does ZigBee, many cordless phones, baby monitors, wireless security systems, and the biggest offender, microwave ovens. The magnetron in the oven operates at exactly 2.450ghz and is visible on the analyzer as broadband RFI.
post #23211 of 23371
Don't know who to place the blame for on this. Last night watching Dodgers on MLB.TV via Roku and the game went a little long 4 1/2 hours. Anyway I was cooking up some dinner and at the end I put my veggies in the microwave and right in the middle of coming from behind in the bottom of the 10th, I get the wonderful "receiving data message, please wait.

Now I know what Cathode Kid said about microwaves but before we bought this one my wife did some research on microwaves and which cause interference. This is a Phillips and apparently doesn't cause much. I know it can reek havoc over my satellite receiver but as far as transferring files from computer to TiVo, no issue.

But there sure was on last night. And after the 5.5 minutes was over the broadcast came back. Then it went out again. And sort of stayed out.

My dining room table is located fairly close to my computer so I just brought the game up that way and sort of ate while I watched I shut MLB.TV down. After dinner and clean up I went back to MLB.TV on Roku and it worked fine the rest of the evening.

Well, if it was microwave it should have stopped when the microwave was on. It didn't. If the router was bottle necked wouldn't that have stopped on the computer too? It did start the moment I powered on the microwave. And it stopped when the microwave shut down, but only for a couple of seconds then started up again.

Personally I think it was an issue on MLB side. They sent me a 40% off code on anything in their store because apparently they had a major blow up the day before. I missed that, but took the discount thank you.
post #23212 of 23371
Your microwave draws a lot more current than you think and maybe that could have some effect loading down the satellite stuff.
JJK
post #23213 of 23371
Quote:
Originally Posted by JJkizak View Post

Your microwave draws a lot more current than you think and maybe that could have some effect loading down the satellite stuff.
JJK

yeah, it's always been a problem but that's different then a router. I think it was just bad timing, I don't ever recall the microwave interfering with anything else I watched on Roku. Worked out fine, I have a HD monitor and bose speakers for my computer so I was OK. It did work well for the next hour and a half, no delays.

Where I live because I have so much woods around me my antenna has a tough time when the leaves are on the trees anyways. I know they have launched more satellites since I first got it. Now I'm getting a signal pointing it towards the Northwest. Use to be I could only get a decent signal from the South.
post #23214 of 23371
When will the TWC Northeast OH/Western PA legal channel change notices be updated on their web site? They haven't been updated since May 11, so I found out about where the temporary Olympic channels and ESPN Deportes HD were placed on other Midwest region systems' channel change notices. (I just found out on the southwest Ohio channel change notice that the national Pac-12 network feed will be on channel 345 at the Sports Pass service level.)
post #23215 of 23371
Since it says your location is Solon, OH why would that concern you? Are you just the kind of person who is actually a good human being and looks out for others? Or are you in that area and never updated your profile?
post #23216 of 23371
Quote:
Originally Posted by hookbill View Post

Since it says your location is Solon, OH why would that concern you? Are you just the kind of person who is actually a good human being and looks out for others? Or are you in that area and never updated your profile?

First of all, I have lived in Solon since October 1981 and continue to live there today. In regard to the legal notices, I went to TWC's Midwest channel change website (http://www.timewarnercable.com/Midwest/support/policies/channelchange.html) and inputted 44139, as well as a Cincinnati-area ZIP code where distant relatives used to live. The Cincinnati channel change notice is obviously more up to date than our area's notice.
post #23217 of 23371
Quote:
Originally Posted by mbclev View Post

First of all, I have lived in Solon since October 1981 and continue to live there today. In regard to the legal notices, I went to TWC's Midwest channel change website (http://www.timewarnercable.com/Midwest/support/policies/channelchange.html) and inputted 44139, as well as a Cincinnati-area ZIP code where distant relatives used to live. The Cincinnati channel change notice is obviously more up to date than our area's notice.

I hope you didn't take my comment offensively, I was just curious as to the reason you wanted to know about it, nothing more. I apologize if you took offense that was not the purpose of my response.
post #23218 of 23371
Ran setup on new TIVO Premiere XL4. Because of concerns about multi-stream cards, had TW technician do install. Card worked fine. After installing Tuning Adapter and only receiving limited channels, technician called TW and told me they had incorrect information for my account and said he had to go to next customer and would call back in two hours. After he left, I call TIVO support. Technician was great and quickly identified that TW had not attached or left a USB cable. Once USB attached, everything worked. To give TW technician credit, he did call back as promised and said they had fixed my records. When told about USB, he replied "USB?" I admit that didn't occur to me to check connections, after all, there are only 2.
One curious omission in the TIVO manual is that it doesn't state how good it is for the system to be put in Standby when not in use. Why run the hard drives constantly when not in use?
Having 4 tuners and plenty of storage feels terrific.
post #23219 of 23371
Standbye mode is, IMHO a waste of time, don't worry about it.

It doesn't really do much of anything. the hard drive stays on because it has to be alerted to any programs that may need recording, specially if you are leting it find programs you might like. I also don't recommend using that.
post #23220 of 23371
Quote:
Originally Posted by WLC View Post

Ran setup on new TIVO Premiere XL4. Because of concerns about multi-stream cards, had TW technician do install. Card worked fine. After installing Tuning Adapter and only receiving limited channels, technician called TW and told me they had incorrect information for my account and said he had to go to next customer and would call back in two hours. After he left, I call TIVO support. Technician was great and quickly identified that TW had not attached or left a USB cable. Once USB attached, everything worked. To give TW technician credit, he did call back as promised and said they had fixed my records. When told about USB, he replied "USB?" I admit that didn't occur to me to check connections, after all, there are only 2.
One curious omission in the TIVO manual is that it doesn't state how good it is for the system to be put in Standby when not in use. Why run the hard drives constantly when not in use?
Having 4 tuners and plenty of storage feels terrific.

I was in a bit of a hurry when I left my earlier comment. This is the kind of stuff that to me is completely unacceptable. How in the world was the TiVo suppose to communicate with the tuner adapter without the USB connected? And the tech couldn't figure that out?

You know what happens is a lot of these techs don't work for TWC anymore anyway, but even those that do frequently handle problems on the fly. For example when he took off that day he may not have even had a Tuner Adapter on the truck and calls someone for instructions on the way to your house.

I don't know if he left the box with the T.A. there but instructions should have been in that box too. Well, enjoy your TiVo. I have two TiVo HD units but I find myself recording a lot of stuff and then not watching it. Not sure if DVR is even what people will be doing at all in the future since "On Demand" is available and you have other ways to deliver internet service that's cheaper then TiVo like Roku. On line streaming seems to be the future, just guessing but I don't even buy TWC's baseball package anymore, I use MLB.TV and watch on my Roku, iPad, or Android phone.
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