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Cleveland, OH - TWC - Page 781

post #23401 of 23446
I've been on Uverse for about 5 months. Best bang for buck services out there by a long shot, especially during their two year introductory period. But it's not without it's issues....

- Vchat is correct, still 4 HD ch's max

- max speed is determined by distance from the utility box, mine caps out about 12 mbps on their 18 mbps service (I'm too far from box to get full 18 mbps)
Never needed 18 mbps but that was part of the "package" they were offering. They have an automatic monthly credit of $7 on my bill cuz I'm not getting the full 18 mbps (that I never needed/wanted in first place smile.gif)

- just last week they had a week long issue where the wireless boxes could not communicate with the central DVR box. This was my entire area/region and only affected DVR usage by the wireless STB's, all else worked fine

- if you have a lot of networked devices on your network (as I do) they will have to run the old coax RG6 from your new ATT "phone box" to the central DVR. Too many network devices causes issues with the wireless distribution function of their system which work off of the supplied 2Wire router.

- wireless STB's can get squirly at times and need rebooted about twice per month. My two wireless STB's have spontaneously rebooted on their own about three times since I started service.
Nothing major but it's not quite a rock solid STB system yet. Though being wireless STB's does add a level of convenience for setup and TV placement (no wires).

Hope this helps. wink.gif
post #23402 of 23446
I have no experience with AT&T but because it was DSL I wanted to see what others had to say.

18 GB is Max? That would never cut it in my house. I run 30 GB and still occasionally run into streaming issues on my Roku. That would be my primary reason not to switch, and trust me when I tell you that 5 years ago before we had all these devices I would have switched in a heartbeat to get away from TWC. The 4 HD show maximum has been true since the service started up, I'm very surprised that hasn't changed.

It's simply not an option for me, I'm not in AT&T territory so it's unavailable anyway.
post #23403 of 23446
I run my Roku via WiFi without issue, currently with ATT's 12 mbps and previously with WOW's 8 mbps. All while two other TV's are watching/recording HD ch's and with multiple music streaming players running 24/7. Just like the more common cable TV systems, ATT separates TV from internet usage so the lowest package speed subscription does not impact TV usage.

Sure your streaming issues are not internal to your network? TWC utilize any bandwidth shaping/throttling for internet?
post #23404 of 23446
Quote:
Originally Posted by Vchat20 View Post

Depends on how picky you are about your PQ and how good your TV is. ... Uverse's is all centralized to the single main DVR that the secondary STB's seamlessly control the DVR aspect so it just works without needing to really think about it. Downside is you have a limited number of 'streams' you can run. This covers the whole house no matter how many boxes you have and is both active recordings and live viewed channels. I don't recall the full stats there but I seem to recall it was up to 4 HD channels max.

My standard spiel on UVerse:

Personally I find these limitations to be the most troublesome. There are times where I'm at least quadruple booked on the DVR with HD shows that don't rerun. Plus I wouldn't get all 4 shows recorded in HD since the hardware limitation is 3HD & 1 SD shows recorded (even if you have 4 HD streams). On top of that, if I am quadruple booked on the DVR, I or someone else in the house cannot watch anything else live (no 5th+ live show in your home).

Aside from HD PQ, I figure the rest of the things advertised against UVerse (slow internet when watching tv, etc) are either a gross exaggeration (like those against satellite TV) or may only apply to the vast minority of customers. However, my notes above are what I have been able to find as concrete limitations of the UVerse product

On the other hand, these limitations are not likely to be as troublesome to others are they are to me.

While UVerse has many channels, I'd also recommend making sure that they have the channels you most watch.

Quote:
Originally Posted by hookbill View Post

I run 30 GB and still occasionally run into streaming issues on my Roku.

I agree with toby10 that this isn't likely an issue with the segment between your modem and the TWC internal network, but a bottleneck either somewhere else in the internet (most likely) or on your own network (less likely). That's the funny thing about internet speeds, they're only as fast as your slowest segment between you and the server (and how fast the server can serve up the data).
post #23405 of 23446
Quote:
Originally Posted by toby10 View Post

I've been on Uverse for about 5 months. Best bang for buck services out there by a long shot, especially during their two year introductory period. But it's not without it's issues....

But how's the picture quality on HD shows? The last time I saw anything about that issue, it was 5 years ago and people thought Uverse wasnt as good as their cable hookup
post #23406 of 23446
Once again, it depends on how picky you are about PQ and what your equipment is like. Uverse isn't going to be as good PQ as cable but it isn't horrible either.
post #23407 of 23446
^^
If it's a PQ downgrade from TWC, which is fine, I'm not switching to it at this point. Thanks for the info.
post #23408 of 23446
Time Warner remote control problems

Somehow I suspect I'm not the only one who has had problems with the remotes supplied by Time Warner for their set top boxes or DVRs.

My frustration was so high that I seriously considered going the TiVo route, but the economics (mostly the initial $400 for their newest mid-range model) made no sense.

It seemed that the standard remotes lasted about a month before becoming semi-useless -- pounding the keys, unable to stop fast forwarding, slow DVR response all the way around. At the suggestion of a sales clerk, not a techie, I traded in my POS CLIKR-5 remote for a Synergy V model. When I took the old remote to my local TWC office, the clerk literally threw it into a wastebasket, and didn't even ask for my phone number for account verification. He called it an even trade and sent me on my way. Again, I have a hunch this is a very common complaint.

Problem solved for now. I will report if problems creep in with this newer model.
post #23409 of 23446
Where I am currently, we have analog TWC with one box downstairs.

Can anyone tell me what channels are currently in the clear on QAM on TWC's Akron system? I used to live over in Old Adelphia Land.

If there's nothing interesting, I won't bother plugging the cable into my USB tuner, and trying to get it working...
post #23410 of 23446
Answering my own question:

Plugged in the USB tuner and nothing exciting in the clear, QAM-wise, on TWC Akron.

The usual suspects - all the broadcasters and their subs (the ones TWC carries, no 55.3 This TV or the 55.2 "Ernest Angley channel"), etc.

WAOH-LP 29 "Retro TV" is in the clear, duplicating analog 11.

DisneyXD is in the clear for some odd reason. Add a couple of PPV barker channels, and that's about it for the clear QAM on TWC's Akron system....
post #23411 of 23446
Not surprised buddy. Good to see you.
post #23412 of 23446
CBS and TWC have reached an agreement. I still don't have Shotime but that might be because I have a TiVo. Anyone else confirm? I have a TWC customer confirm in the Wilmington, OH area. CBS is confirming on the internet.
post #23413 of 23446
Quote:
Originally Posted by hookbill View Post

CBS and TWC have reached an agreement. I still don't have Shotime but that might be because I have a TiVo. Anyone else confirm? I have a TWC customer confirm in the Wilmington, OH area. CBS is confirming on the internet.

Nice to see you! smile.gif

Yep, CBS and TWC are at peace. The block on CBS.com to TWC RoadRunner customers is now gone (complete with a "welcome back" and an invite to catch up on what you missed). CBS O&Os are back in markets like NYC, LA, Dallas, etc.

I'm betting your Showtime issue is a TiVo issue. Is it SDV on TWC?
post #23414 of 23446
I didn't thinnk that one or HBO was, but I could be wrong. I have no guide data, ofcourse but the basic Showtime and Showtime HD channel is there. However it's a blank screen.
post #23415 of 23446
Duplicate post
post #23416 of 23446
Quote:
Originally Posted by hookbill View Post

I didn't thinnk that one or HBO was, but I could be wrong. I have no guide data, ofcourse but the basic Showtime and Showtime HD channel is there. However it's a blank screen.

I've never subscribed to Showtime, and don't here, so I have no idea if it's back yet. I bet it'll catch up soon... everything else seems to be "back".
post #23417 of 23446
My TWC app on my iPad shows Showtime on Demand available. So I do believe it's back. Just not on my TiVo. I see a message saying channel not provided by Tuning Adapter.

Edit: Showtime live available on the TWC Roku channel. It's back up. Just once again TiVo will have to wait.
Edited by hookbill - 9/2/13 at 6:25pm
post #23418 of 23446
This morning I see that both SHO and SHOHD are on 642 and 1642 on my TiVo, no guide data available and either are any of the other Showtime channels. I attempted to submit a lineup report but got a message saying that I was lost. I think that translates into server overloaded, however I will make an attempt at calling TiVo and submitting the lineup change around 10:00 if I have time. This is probably unnecessary, but I remember the one time when the power was out for a day and a half and I finally called and was told this was the first call they received on it. All you other TWC people should all be fine by now.
post #23419 of 23446
For TiVo owners with Showtime subscriptions or any other CBS owned channel, guide data is now available. Have your TiVo phone home.
post #23420 of 23446
Make sure you look at your bill this month from TWC. Apparently, they are wasting no time passing those higher rates right on to their customers after their suable with CBS.

Lets do some math. Take 162.00, subtract 9.00, and you get 157.00. Doesn't sound right to you? Well, apparently to TWC that's exactly what it comes out to. Matter of fact TWC argues with itself on that figure, the statement says 158.00, the "My Services" page says 157.00.

I've rounded off the figures, but last month I paid 162.000 for all my crap from TWC, cable cards, HBO, Showtime, faster internet speed. The faster internet was 10.00, went to 20.00 and now has gone to 30, I guess they figure a buck per GB. Then TWC drops a 9.00 credit on me for having their little dispute with CBS and cutting Showtime off from me during the final season of Dexter. Now in my world, that should mean I pay 153.00, but nope, TWC says with taxes and fees its 157.00. 158.00 if you look at the statement.

I'm guessing there was an additional buck thrown in for the first two days of September that doesn't show up on the statement so that's why My Services and Statement are different, I paid the lower amount. But something got raised, and shame on me for not looking at the details on the statement, I don't know what it was.

Anyway, they are going to send out your emails notifying you your bill is available on line in the next day or so. Don't be surprised if it was higher then the previous month. Are we ever surprised?
post #23421 of 23446
^^
Just signed an AT&T U-verse contract
post #23422 of 23446
Quote:
Originally Posted by pbarach View Post

^^
Just signed an AT&T U-verse contract

Congrats. I don't have that option, but even if I did I wouldn't do it. DSL is too slow.

What did you get and how much did it cost you?
post #23423 of 23446
U450 with MaxPlus (that's all their channels including all the premiums), 1 STB, and 18 Mbps Internet, $122 plus tax for 12 months. Installation fee waived and a VISA gift card to cover the activation fee.
post #23424 of 23446
Do verify via http://www.speedtest.net (or similar) that you are indeed getting the full mbps that you are paying for. Anything less, within reason, and you can get your monthly bill reduced even further. wink.gif
post #23425 of 23446
I actually had very good luck with getting my rated speeds 24/7 on Uverse. Then again that is highly dependent on your line quality and TV usage. Good luck with it though! Hopefully the techs treat you right and the infrastructure up there is good. smile.gif
post #23426 of 23446
Oh yeah, they often deliver speeds exactly as promised, possibly the majority of the time. But then they often can't deliver promised speeds based on ones distance from their local distribution box.
post #23427 of 23446
Quote:
Originally Posted by toby10 View Post

Oh yeah, they often deliver speeds exactly as promised, possibly the majority of the time. But then they often can't deliver promised speeds based on ones distance from their local distribution box.

My speeds vary so much from room to room, that's why I want the 30 GB for internet.

Now on an entirely different subject, both of my HD TiVo's did a reboot last night. I have no idea why, I would suspect that came from TiVo. I did a web search, can't find anything. No power blackout, one of my TiVos is connected to UPS so that's not the reason.
post #23428 of 23446
Quote:
Originally Posted by hookbill View Post

My speeds vary so much from room to room, that's why I want the 30 GB for internet.....

Differences in speed from room to room would be your WiFi and/or your network and/or the devices in the various rooms. These are unrelated to what internet speed you are paying for.
To get a better and fair speed comparison I'd suggest trying the speed test sites while a capable computer/laptop is wired directly to your router (i.e. turn off that devices WiFi).
post #23429 of 23446
Quote:
Originally Posted by Vchat20 View Post

I actually had very good luck with getting my rated speeds 24/7 on Uverse. Then again that is highly dependent on your line quality and TV usage. Good luck with it though! Hopefully the techs treat you right and the infrastructure up there is good. smile.gif

The AT&T distribution box is a couple of short blocks away. They are running a new cable from the pole next door to my house. My internet speed with Time Warner has been about what I pay for and occasionally faster--except when it isn't, like two days ago when it was running 1 Mbps download instead of ~15. If the picture quality is decent (and we're only running one set, and rarely if ever recorded more than 1 or 2 DVR programs at a time), I'll be satisfied.
post #23430 of 23446
Noticed tonight on the TWC Navigator box (in the other room) that Fox Sports Ohio's guide data includes the Cincinnati Reds programming we don't get here.
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