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Nashville, TN - Comcast - Page 116

post #3451 of 3701
7/31/11 at 6:17am
Quote:
Originally Posted by csd View Post

Those say not authorized for me as well on my HTPC.

I bet it's the same problem I had. I had Comcast come to the house and they discovered that my cablecards weren't set up properly back in the system. Specifically they said something about the rate they were set up was actually for a cablebox, not a cable card. We could verify the problem by entering the IP Service screen of my Tivo Series 3's Cablecard configuration menu. I forget which but either the upload or download field was listed as "waiting for ACK" which means that it wasn't speaking properly to the headend (since the headend wasn't giving it all of the correct commands). We had to pull the cablecards, verify the serial numbers and resetup the entire thing. I'm not sure when this cablecard snafu happened, but I suspect I'm not alone and this programming move has only recently exposed the problem.

After that I stopped getting "not authorized" messages for my problem channels (which on a Tivo is getting thrown into a cablecard setup screen). My problem now is that some of the newest channels that just got turned on still don't have content on them. It's not all or nothing though....so I get BBC America HD now but National Geo Wild isn't playing. All other channels in the 1000s that are being relocated from the 180-399 block are working fine.
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post #3452 of 3701
8/1/11 at 9:24am
Quote:
Originally Posted by Sevenfeet View Post

I bet it's the same problem I had. I had Comcast come to the house and they discovered that my cablecards weren't set up properly back in the system. Specifically they said something about the rate they were set up was actually for a cablebox, not a cable card. We could verify the problem by entering the IP Service screen of my Tivo Series 3's Cablecard configuration menu. I forget which but either the upload or download field was listed as "waiting for ACK" which means that it wasn't speaking properly to the headend (since the headend wasn't giving it all of the correct commands). We had to pull the cablecards, verify the serial numbers and resetup the entire thing. I'm not sure when this cablecard snafu happened, but I suspect I'm not alone and this programming move has only recently exposed the problem.

After that I stopped getting "not authorized" messages for my problem channels (which on a Tivo is getting thrown into a cablecard setup screen). My problem now is that some of the newest channels that just got turned on still don't have content on them. It's not all or nothing though....so I get BBC America HD now but National Geo Wild isn't playing. All other channels in the 1000s that are being relocated from the 180-399 block are working fine.

I noticed this weekend all the new stations in the 1000's were live and all are working on our two HD Tivo's without any issue. My complaint is the loss of several pay station HD channels while only gaining one or two HD stations. Seeing as I'm paying for the premium stations I should pay less than I"m paying now since they took away several pay-HD stations (yes, they are still there in the 300's but those will disappear).
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post #3453 of 3701
8/1/11 at 9:43am
I'm a bit upset that Comcast is adding the new channels and will later delete the old ones. This means I have to rebuild my TiVo season passes. If they'd moved the channels, the TiVo season passes would have automatically changed.

Oh well, I guess if this is the worst thing in my live I shouldn't complain.
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post #3454 of 3701
8/1/11 at 10:04am
Quote:
Originally Posted by janryAVS View Post

I'm a bit upset that Comcast is adding the new channels and will later delete the old ones. This means I have to rebuild my TiVo season passes. If they'd moved the channels, the TiVo season passes would have automatically changed.

Oh well, I guess if this is the worst thing in my live I shouldn't complain.

Actually -if you check your upcoming shows to be recorded it will show the current channel but if you click "view upcoming episodes" it automatically shows the new channel. I thought the same thing at first but check it out. I already "deleted" all the channels that are being phased out (even though they're still available) to begin getting into the habit of the new channel numbers.
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post #3455 of 3701
8/1/11 at 10:59am
Quote:
Originally Posted by Wryker View Post

Actually -if you check your upcoming shows to be recorded it will show the current channel but if you click "view upcoming episodes" it automatically shows the new channel. I thought the same thing at first but check it out. I already "deleted" all the channels that are being phased out (even though they're still available) to begin getting into the habit of the new channel numbers.

I did view that in both my HD and my Premiere it showed the upcoming shows to be recorded in the old channels. I then selected a new season pass on the new channels, reordered the season passes and then deleted the old ones.
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post #3456 of 3701
8/1/11 at 12:05pm
Quote:
Originally Posted by janryAVS View Post

I did view that in both my HD and my Premiere it showed the upcoming shows to be recorded in the old channels. I then selected a new season pass on the new channels, reordered the season passes and then deleted the old ones.

That's strange - our two HD Tivo's show the new stations. I wonder if it's due to me 'removing' all the 300 series HD stations from my Tivo channel line-up. I'm just glad I don't have to re-do all my season passes!
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post #3457 of 3701
8/1/11 at 12:50pm
why dont we get CSPAN-2 in HD??
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post #3458 of 3701
8/1/11 at 12:51pm
Just a note before I ask this...I'm not trying to pick an argument, just trying to understand.

Why do you guys still have a tivo? The newer comcast dvr's have a lot of space built in, have no initial buying cost, and little to no monthly fee depending on which package you get. Sure you don't get hulu or youtube or netflix, but an addition of an older or newer ps3 will give you everything that the tivo can do in addition to a good blu ray player and also sacd capabilities. Not to mention it also plays games and browses the internet.

I just think ultimately you guys could save money going that route. I know its off topic but sort of on topic since I'm in a way pushing the comcast dvr. Like I said, not trying to start a commotion, just wondering if tivo has something I don't know about.
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post #3459 of 3701
8/1/11 at 2:46pm
Quote:
Originally Posted by brandonnash View Post

Why do you guys still have a tivo?

1) I prefer the TiVo interface
2) I can expand the internal storage to 2 TB
3) I can transfer programs that aren't copy protected to my PC or other device for viewing on the road or just to watch at a later date
4) I can transfer other videos to it
5) I got the lifetime service, so it's paid for
6) I can record OTA programs
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post #3460 of 3701
8/2/11 at 5:05am
Quote:
Originally Posted by Ou8thisSN View Post

why dont we get CSPAN-2 in HD??

Because of the 8 people who watch it in Nashville only 2 have HDTVs

Quote:
Originally Posted by janryAVS View Post


1) I prefer the TiVo interface
2) I can expand the internal storage to 2 TB
3) I can transfer programs that aren't copy protected to my PC or other device for viewing on the road or just to watch at a later date
4) I can transfer other videos to it
5) I got the lifetime service, so it's paid for
6) I can record OTA programs

Thanks. That actually helps me understand better. All that was mentioned isn't worth the out of pocket for me but I can see how some would prefer that.
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post #3461 of 3701
8/2/11 at 5:26am
all the channels in the new 4-digit neighborhood look good in 37214...I'm just curious as to when/if Comcast is actually going to tell anyone! I get a paper bill/statement...
not a mention about any of this. Hello? McFly? Bueller? Bueller?
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post #3462 of 3701
8/2/11 at 5:51am
Quote:
Originally Posted by romer979fm View Post

all the channels in the new 4-digit neighborhood look good in 37214...I'm just curious as to when/if Comcast is actually going to tell anyone! I get a paper bill/statement...
not a mention about any of this. Hello? McFly? Bueller? Bueller?

I totally agree. Not even a message light on the box. Everyone I've mentioned the change to over the last few days was clueless. Other than their bills, no one reads mail from Comcast.

I will add that everyone I talked too was more upset about having to relearn the new channel locations than happy about the new channels.
CSPAN HD??...we really need CSPAN in HD?? - a comment from my sister.
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post #3463 of 3701
8/2/11 at 5:54am
Quote:
Originally Posted by brandonnash View Post

Thanks. That actually helps me understand better. All that was mentioned isn't worth the out of pocket for me but I can see how some would prefer that.

Yep, everyone's mileage varies. For us, the big deal is we record a lot of TV. TV is a big part of our entertainment. But we don't get to watch within a day or so of the broadcast. We have a lot of TV stored up for viewing at a later date. We often don't get caught up with each season's episodes until the new fall shows have begun. You just can't keep that much recorded content on a cable company DVR as far as I know, and regardless, I like to be safe and copy the shows over to NAS for safekeeping.
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post #3464 of 3701
8/2/11 at 5:57am
I'm a bit upset about the channel changes too. I want more hd but one of the things I hate is having to learn more channels. Really it makes about as much sense as some government projects...none. There are vacant channel spots. And what will happen with the lower channels? Are we going to start with channel 1001?
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post #3465 of 3701
8/2/11 at 6:46am
Quote:
Originally Posted by janryAVS View Post


Yep, everyone's mileage varies. For us, the big deal is we record a lot of TV. TV is a big part of our entertainment. But we don't get to watch within a day or so of the broadcast. We have a lot of TV stored up for viewing at a later date. We often don't get caught up with each season's episodes until the new fall shows have begun. You just can't keep that much recorded content on a cable company DVR as far as I know, and regardless, I like to be safe and copy the shows over to NAS for safekeeping.

I believe the box I have is limited to 500 gb but that's good for around 60 hours of hd. That's plenty enough for me. I'm in the same boat. I don't get to sit and watch tv every night so I usually have multiple episodes of my favorite shows I have to get through when I get the time. I very rarely fill my dvr. It usually only happens during football season when I have my shows and the addition of multiple 3 or 4 hour football games recorded.
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post #3466 of 3701
8/2/11 at 8:21am
Quote:
Originally Posted by brandonnash View Post

Thanks. That actually helps me understand better. All that was mentioned isn't worth the out of pocket for me but I can see how some would prefer that.

I'm the same as the person who posted the 8 points - our two HD Tivo's have lifetime on them but we do have one SD Tivo that's not being used that has a lifetime but it's too pricey to upgrade to another box and xfr the subscription.
We have a comcast DVR in our bedroom and it doesn't hold much. Not sure of the HD size but I'm constantly having to clean out shows and on more than one occasion its run out of space. And that's with around 40 shows recorded and 20 of them 1/2 hour HD shows! I upgraded our tivo's to a total of 1.5TB of space and we've never had an issue with too many shows (on "her" Tivo she has well over 150HD shows recorded).
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post #3467 of 3701
8/2/11 at 9:40am
I understand the reasoning to put the HD locals on the channel numbers that correspond with their 'legacy' positions on analog cable... but why not start fresh?

Put Fox 17 on 1017, not 1006.
Put My30 on 1030, not 1014.
Put CW58 on 1058, not 1018.

You get the idea. It would sure make them easier to remember.
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post #3468 of 3701
8/4/11 at 10:19am
what happened to Science Channel on 110 on the DTA boxes? gone.
even checked the "hidden" diagnostic main menu (just hold the 'info' button on the DTA remote) and it's not even listed on the virtual channel map.
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post #3469 of 3701
8/4/11 at 11:09am
Those storms last night that apparently didn't leave a drop of rain in nashville but rained hard for 4 hours straight in the boro messed with my stuff badly. Cable was in and out and the internet still isn't working. No wires down and have reset the modem several times. Going to give them a call after work today. Didn't want to wait the probable hour plus hold time last night.

Seems like if my dog barks too loud something will go out.
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post #3470 of 3701
8/6/11 at 7:18pm
Quote:
Originally Posted by nashman2 View Post

Got my letter from Comcast announcing the new channels.
It also tells about the new locations for HDs - 1001-1999.
The letter says they will be in their old locations and new starting July 28th, with the old going away by Halloween.

C-SPAN HD 1125
BBC Ammerica HD 1225
Nat. Geo Wild HD 1262
Cooking Ch. HD 1281
DIY HD 1291
GSN HD 1325
Ovation HD 1345
Hub HD 1511
RetroPlex HD 1816
IndiPlex HD 1862

We lose 1 HBO, 6 Max, 2 Showtime, 1 TMC HD Channels. Not happy about losing HDs to gain some, but it could be worse. Wish we could have gotten OWN HD.

Gotta ask -if we have limited "usable spectrum space" how can Comcast support 2 of every HD channel for 3 months? I'm sure it works out somehow...

Also - why didn't Comcast provide a new channel line up for the 1001-1999 channels? Is there somewhere we can see what the new line up will be?

I never got this letter, but I do have the new channels on my Tivo. However, I'm seeing the same problem as a previous poster that I'm not authorized for BBC America. What do I need to do, iceman?
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post #3471 of 3701
8/6/11 at 8:18pm
Quote:
Originally Posted by Redbeard25 View Post


I never got this letter, but I do have the new channels on my Tivo. However, I'm seeing the same problem as a previous poster that I'm not authorized for BBC America. What do I need to do, iceman?

Ended up swapping boxes and the channels started working
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post #3472 of 3701
8/6/11 at 11:10pm
There is just one physical channel with two ways to tune to it.Had this explained to me before in the technical terms but can't recall them all .
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post #3473 of 3701
8/7/11 at 6:09pm
Seeing the Bravo listings incorrect, much of the last 24 hours. Online xfinity Bravo wrong too.

Not sure about other channels.
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post #3474 of 3701
8/9/11 at 7:24am
Quote:
Originally Posted by nashman2 View Post

......The letter says they will be in their old locations and new starting July 28th, with the old going away by Halloween....

Since they are sending so many duplicate HiDef channels, does this mean there is plenty of room for even more once they delete the duplicates? I'm getting excited. Maybe we'll get our other premium channels back.
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post #3475 of 3701
8/9/11 at 9:48am
Quote:
Originally Posted by janryAVS View Post

Since they are sending so many duplicate HiDef channels, does this mean there is plenty of room for even more once they delete the duplicates? I'm getting excited. Maybe we'll get our other premium channels back.

the new "1000 series" is for the most part a re-mapping of numbers only,
and not additional spectrum space. the box can display the same channel in additional locations...
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post #3476 of 3701
8/9/11 at 9:52am
Oh well! It was a nice dream while it lasted.
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post #3477 of 3701
8/9/11 at 10:39am
Now that I've been using the new channels and only seeing them (I deleted all the others from my Tivo guide) I'm really more upset as to the loss of the HD pay stations. Having HBO, Starz, Cinemax and paying boku bucks for them to have Comcast take away so many has really got me fired up. Gonna be calling them when the next bill comes in.
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post #3478 of 3701
8/12/11 at 6:32am
Now that things have settled out in the transition for the time being, I take the opportunity to look at my Tivo Season Passes to determine any changes that have to be made. Over the last four years, the number of shows I record in HD have gone from just a few available to nearly all of them. BBC America's Top Gear was the latest season pass I had to change to reflect the new HD version of that channel now available.

But as I started to look at others, I thought, "wait a minute"...virtually all of my HD season passes are now going to live up on the 1000 block now. Usually if a channel changes it's number, the Tivo gets a message to change the listing and it takes care of the season pass changes as well...you don't have to do anything. With this change, the new channels just showed up without deleting the old one, thus my Tivo is still recording them from the old places. What happens when the 180-399 block goes away in two months? Will there be a Tivo change notice then or will we have to move everything ourselves?
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post #3479 of 3701
8/12/11 at 6:45am
Quote:
Originally Posted by Sevenfeet View Post

Now that things have settled out in the transition for the time being, I take the opportunity to look at my Tivo Season Passes to determine any changes that have to be made. Over the last four years, the number of shows I record in HD have gone from just a few available to nearly all of them. BBC America's Top Gear was the latest season pass I had to change to reflect the new HD version of that channel now available.

But as I started to look at others, I thought, "wait a minute"...virtually all of my HD season passes are now going to live up on the 1000 block now. Usually if a channel changes it's number, the Tivo gets a message to change the listing and it takes care of the season pass changes as well...you don't have to do anything. With this change, the new channels just showed up without deleting the old one, thus my Tivo is still recording them from the old places. What happens when the 180-399 block goes away in two months? Will there be a Tivo change notice then or will we have to move everything ourselves?

Go to the settings and channel line-up and delete the channels that are 'going away'. Doing this your season passes will automatically begin recording on the new 1000 channels. I did this with both our HD Tivos and thought I'd have to re-do every season pass but it recorded the new channels on its own. The season pass setting still shows the 'old' channel numbers but it records on the new ones so no issue.
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post #3480 of 3701
8/12/11 at 8:40pm
Quote:
Originally Posted by valuedcustomer View Post

Ended up swapping boxes and the channels started working

Here's a random question - if I call 244-6222 on Saturday morning, do I get local Nashville reps, or Comcast's national call center?
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