I have limited basic cable and a Tivo Premiere with an M-card. Up until last week my local HD channels were on 231 (ABC), 232 (NBC), 233 (CBS), 234 (FOX), and 235 (CW). The Tivo Guide information correctly listed shows on these channel numbers.
Late last week the Guide information switched to 1002 (ABC), 1004 (NBC), 1005 (CBS), 1006 (FOX), and 1018 (CW) and the old channel numbers no longer have any Guide information. But my Tivo continues to say "Channel not available" for all of the 4-digit local HD channel numbers and those stations still work correctly except for no Guide information on the original 3-digit local HD channel numbers.
So I can watch the shows on 231..236 but not 1002-1018. None of my season passes work and I can't use the Guide at all.
Does anyone have any idea why this would happen and how I can get it fixed? I called Comcast and the first guy said my cable card wasn't paired so he transferred me to cable card support where the lady said that my cable card was already paired and properly programmed. When she tried to transfer me back to the normal support I got cut off. I will call them again tomorrow but I'd love to get it fixed without wasting another hour on the phone with Comcast.
Could the analog filter that they put on the line since I have limited basic service be affecting the 1000-range channel numbers?