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New York, NY - TWC - Page 861

post #25801 of 26426
My 8640HDC was updated again last night, but it was not rebooted. (Box displaying 01 instead of the last channel tuned) I can no longer access the Diagnostics "Summary" Pages on channel 996. I tried rebooting the box, but no dice. Some times I used to get "Data not available at this time" on 996, but now the box jumps to channel 998 (INHCAM). I know that I can access the full diags by pressing+holding the Select button and then the Up arrow. But I found the summary on 996 to be very convenient.... quick to access and easy to read. (Yes, I have used Guide key to change the contrast in the full diags) Is there now a different channel where I can access the summary diags?
post #25802 of 26426
August 15, 2012


On or about October 3, 2012 in Manhattan TruTV will move from ch. 79 to ch. 35.
post #25803 of 26426
Pac12 and Pac12HD went live this morning (SDV channels of course)
post #25804 of 26426
Anyone else having problems with Discovery HD? Trying to watch Shark Week and getting a good amount of glitches. There and TBS HD as well. frown.gif
post #25805 of 26426
Cablevision signs deal to carry NFL Network & NFL RedZone. I wonder if TWC will do the same.
post #25806 of 26426
Quote:
Originally Posted by gtsgts View Post

Cablevision signs deal to carry NFL Network & NFL RedZone. I wonder if TWC will do the same.

Before you think things are great for Cablevision people - they just lost WPIX (CW11) today
post #25807 of 26426
WPIX still runs The odd Couple at 3 and 330 am Saturday. Up until recently it was the only channel that I knew of that did, The other one is Cloo on 107.
post #25808 of 26426
I just noticed that the channels that used to be SD are now all in HD. So, in my TV channel 04 and 704 are displayed in the same resolution (1080i). Did something changed recently? Again, is there another diagnostic channel in our area (Upper Manhattan) that replaces 996 or was the diagnostic channel taken away?
post #25809 of 26426
Quote:
Originally Posted by tamanaco View Post

I just noticed that the channels 01-13 that used to be SD are now all in HD. So, in my TV channel 04 and 704 are displayed in the same resolution (1080i). Did something changed recently? Again, is there another diagnostic channel in our area (Upper Manhattan) that replaces 996 or was the diagnostic channel taken away?

It's a channel mapping trick called AutoHD, and can be enabled/disabled at \Settings\High Definition\AutoHD On/Off. It is a new "feature" but not a new channel... AutoHD just redirects you to the existing HD instance of the channel. Most systems have limited AutoHD availability to broadcast channels and maybe a few other non-SDV channels to limit its impact on bandwidth allocation... NYC may be different, but it's highly unlikely to be offered across the board for some time.
Edited by jcalabria - 8/21/12 at 10:10am
post #25810 of 26426
Quote:
Originally Posted by Berk32 View Post

Who's up for another one of my spreadsheets? twcHD 8-1-12.zip 163k .zip file

you might want to do another diagnostics run through what was on 333MHz and 339MHz has moved to make room for 2 new DOCSIS downstream channels.
post #25811 of 26426
Quote:
Originally Posted by kevin120 View Post

Quote:
Originally Posted by Berk32 View Post

Who's up for another one of my spreadsheets? twcHD 8-1-12.zip 163k .zip file

you might want to do another diagnostics run through what was on 333MHz and 339MHz has moved to make room for 2 new DOCSIS downstream channels.

I already saw them last week - didn't post another update though...

They could be doing 3 DOCSIS channels - since they've been warning of ch 41 change for a while

Also might explain how they manged to F up for over a year and give us the premium channels that had been on those 2 Freqs in the clear (at least they did for my area)
Edited by Berk32 - 8/21/12 at 6:52pm
post #25812 of 26426
make that 4 DOCSIS channels.

seems they have shut down the old DOCSIS2.0 freq that was most recently on 321MHz (ch 40).

This could've happened a long time ago - I hadn't checked it.

Perhaps these 4 are gonna be for upstream.
Edited by Berk32 - 8/22/12 at 7:20pm
post #25813 of 26426
Quote:
Originally Posted by Berk32 View Post

make that 4 DOCSIS channels.
seems they have shut down the old DOCSIS2.0 freq that was most recently on 321MHz (ch 40).
This could've happened a long time ago - I hadn't checked it.
Perhaps these 4 are gonna be for upstream.

Nope upstream is from 5-42MHz not going to see anything on the return above 42MHz. More than likely you will sse 8 downstreams bonded as they already have 333MHz and 339MHz active in some hubs of NYC according to some posts over at broadband reports. 321MHz and 327MHz will have DOCSIS carriers soon I bet. usually there is not gaps in between DOCSIS channels. Also this whole time they could have been bonding 321MHz as well to the other 4 but chose not to due to most modems at the time of launching DOCSIS 3.0 in NYC where only 4x4 and not 8x4 DOCSIS 3.0 modems. My area has 6 downstreams and won't see downstreams 7 and 8 until some SDV QAMs are moved or TWC completely moves the DOCSIS carriers from in between 2 sets of SDV QAMs one SDV QAM set is 16 channels worth of SDV QAMs and another is 8 QAMs of SDV channels and this is all from 687MHz to 861MHz on the TWC North Texas system.
post #25814 of 26426
wishful thinking
post #25815 of 26426
I have a SA8640HDC. I just got back from vacation to find my recordings not recorded, and an additional ~25-30% of my hard drive capacty gone. Hour long HD shows that once took up 2% of space, now take up around 3%. Right now, wth about 21 hours of HD recorded, the unit is 56% full, which seems quite a bit less than before. I'm assuming I had a major hard drive glitch and the unit needs to be replaced.

I've checked the last few months of the thread but haven't clearly seen what the options/tradeoffis are between the two latest models? Which one has the largest capacity?

Is there a link to a prior post that has all this?

Thanks
post #25816 of 26426
Quote:
Originally Posted by TheDaveMan View Post

I have a SA8640HDC. I just got back from vacation to find my recordings not recorded, and an additional ~25-30% of my hard drive capacty gone. Hour long HD shows that once took up 2% of space, now take up around 3%. Right now, wth about 21 hours of HD recorded, the unit is 56% full, which seems quite a bit less than before. I'm assuming I had a major hard drive glitch and the unit needs to be replaced.

I've checked the last few months of the thread but haven't clearly seen what the options/tradeoffis are between the two latest models? Which one has the largest capacity?

Is there a link to a prior post that has all this?

Thanks

There was a software update - so if you weren't around - it's very likely your box didn't reboot properly, and didn't record (my 3090 did the same thing for a few days).

Give your box a full cold reboot, then see what the numbers look like.

Pretty sure you already have the latest model box.
post #25817 of 26426
Thanks for the suggestion - it didn't work though. I still have same amount of drive space - much less than I should. Anybody else have any other ideas? I thought I read that there were more advanced DVRs, perhaps the Samsung H3272 or SA8640HDC, perhaps with a 500GB capacity?
post #25818 of 26426
I could not find similar issues after a brief search, so I am throwing this problem I am having out there. Has anyone experienced inconsistent/poor sound quality from TWC-NYC, particularly when watching recorded shows? I am Signature Home, and using the new Cisco boxes, and I have poor sound quality, but on only one TV/Cisco set-up in my bedroom. My bedroom set-up includes a Panasonic LX700 television, Zvox v220 sound system, and the new Cisco DVR.

To test the problem, I did the following:
  • Play a program on the TV and output sound to zvox, then separately, output sound to TV --> Fuzzy audio.
  • Change the optical cable connected to zvox from TV to STB --> Fuzzy audio.
  • Swap optical cable to RCA interconnects --> Fuzzy audio.
  • Output sound to zvox via standalone DVD player, then separately, output sound to zvox via iPod --> No fuzzy audio.
  • Move zvox to another room with a different TV and output same TV programs --> No fuzzy audio.


So, my results indicate a fuzzy sound, particularly with vocals and when using the DVR to watch a recorded program, when I output sound from the STB to either my TV speakers or the zvox. However, I get no fuzzy sound when the audio output is from either a DVD player or an MP3 player. The sound is sorta fuzzy, or garbled, or staticy, mostly for some vocals or bass. The poor audio is only present on some channels, some frequencies, and on most but not all recorded programs. My conclusion is that it's either the set top box or some poor cable wiring leading to this particular set up. Based on all of my years connecting various audio and video equipment, I am somewhat surprised that it's seemingly the cable and not the speaker system or TV, or even the connecting audio cable, but all of my comparisons rule out those causes.

Does this make sense to the forum? Am I missing a key test that would truly isolate the cause of the "mysterious fuzzy sound?" Has anyone else has had any similar poor audio quality experiences with TWC-NYC?

thanks for any input!
post #25819 of 26426
I have the Cisco 8642 HDC (500 GB) with the same problem, but a cold reboot does not fix it. Nothing does after the ODN 5.2 download.
The hard drive space indicator was not always accurate with ODN 5.0 and 5.1 but I could always correct it with one soft reboot. Not now.
post #25820 of 26426
September 5, 2012

The previously announced changes regarding TruTV and Leased Access in Manhattan will now occur on October 31, 2012. Also on that date a simulcast of Leased Access will launch on ch. 1995.

On or about October 31, 2012 in Brooklyn TruTV will move from ch. 79 to channel 35 and BCAT will move from ch. 35 to ch. 79. We will also launch a simulcast of BCAT on ch. 1995. On that date in Queens, TruTV will move from ch. 79 to 35 and QPTV will move from ch. 35 to ch. 79. We will also launch a simulcast of QPTV on ch. 1995.

On or about October 1, 2012 we will launch the following services: TWC SportsNet will launch on ch. 415, TWC SportsNet HD will launch on ch. 462, TWC Deportes will launch on ch. 416 and TWC Deportes HD will launch on ch. 463. These services will be part of our Sports Pass offering.

On or about October 31, 2012 Fox Business News will change from our DTV service offering to a Digital Extension of CPST service offering and Fox Movie Channel will change from our TWC Movie Pass offering to our DTV service offering.
post #25821 of 26426
those would be the new LA sports networks - I'm guessing they are 'national' versions and no Lakers games will be on them
post #25822 of 26426
Quote:
Originally Posted by Berk32 View Post

September 5, 2012
The previously announced changes regarding TruTV and Leased Access in Manhattan will now occur on October 31, 2012. Also on that date a simulcast of Leased Access will launch on ch. 1995.

On or about October 31, 2012 in Brooklyn TruTV will move from ch. 79 to channel 35 and BCAT will move from ch. 35 to ch. 79. We will also launch a simulcast of BCAT on ch. 1995. On that date in Queens, TruTV will move from ch. 79 to 35 and QPTV will move from ch. 35 to ch. 79. We will also launch a simulcast of QPTV on ch. 1995.

On or about October 1, 2012 we will launch the following services: TWC SportsNet will launch on ch. 415, TWC SportsNet HD will launch on ch. 462, TWC Deportes will launch on ch. 416 and TWC Deportes HD will launch on ch. 463. These services will be part of our Sports Pass offering.

On or about October 31, 2012 Fox Business News will change from our DTV service offering to a Digital Extension of CPST service offering and Fox Movie Channel will change from our TWC Movie Pass offering to our DTV service offering.

My guess is at some point all the public access stations (BCAT, QPTV) will be grouped in the upper 70's range next to the NYCTV government access stations. The lower channel numbers are obviously more desirable for the ratings starved cable networks and used in contract negotiations (ie lower rate for better placement on the dial). Expect other networks to move down to channels 34,56,57 in the coming months.
post #25823 of 26426
Quote:
Originally Posted by nyctveng View Post

My guess is at some point all the public access stations (BCAT, QPTV) will be grouped in the upper 70's range next to the NYCTV government access stations. The lower channel numbers are obviously more desirable for the ratings starved cable networks and used in contract negotiations (ie lower rate for better placement on the dial). Expect other networks to move down to channels 34,56,57 in the coming months.

I figured.... also wondering what's taken so long...
post #25824 of 26426
Quote:
So, my results indicate a fuzzy sound, particularly with vocals and when using the DVR to watch a recorded program, when I output sound from the STB to either my TV speakers or the zvox. However, I get no fuzzy sound when the audio output is from either a DVD player or an MP3 player. The sound is sorta fuzzy, or garbled, or staticy, mostly for some vocals or bass. The poor audio is only present on some channels, some frequencies, and on most but not all recorded programs. My conclusion is that it's either the set top box or some poor cable wiring leading to this particular set up. Based on all of my years connecting various audio and video equipment, I am somewhat surprised that it's seemingly the cable and not the speaker system or TV, or even the connecting audio cable, but all of my comparisons rule out those causes.

Does this make sense to the forum? Am I missing a key test that would truly isolate the cause of the "mysterious fuzzy sound?" Has anyone else has had any similar poor audio quality experiences with TWC-NYC?

Cisco box, and started noticing the exact same problem tonight, was wondering if it was a box problem, or a general Time Warenr problem as I suspected. Really don't know what to do about it!
post #25825 of 26426
Anyone else have problems with Cinemax? I've been trying to capture a movie in HD and I'm getting (typically) 6 errors a movie. frown.gif
post #25826 of 26426
I picked up an 8742HDC today and brought it home today to get a "This cable box is not authorized for service" message that no number of reboots or "signals sent" by tech support representatives can resolve. They've told me that box is having trouble getting into 2-way mode, that they don't think the box is at fault, but rather, it's the signal. Is it likely to just start working at some point (it's been 4 hours already) or do I need to get another new box for some reason?

I don't believe there are any service outages near me in Manhattan, or I assume they would have mentioned it.
post #25827 of 26426
Quote:
Originally Posted by TheDaveMan View Post

I picked up an 8742HDC today and brought it home today to get a "This cable box is not authorized for service" message that no number of reboots or "signals sent" by tech support representatives can resolve. They've told me that box is having trouble getting into 2-way mode, that they don't think the box is at fault, but rather, it's the signal. Is it likely to just start working at some point (it's been 4 hours already) or do I need to get another new box for some reason?
I don't believe there are any service outages near me in Manhattan, or I assume they would have mentioned it.
You probably need a service call -- there's something wrong with the wiring or the splitters in your home. I had a similar issue once, and there was a connection problem in my wiring that a service call fixed.
post #25828 of 26426
Quote:
Originally Posted by scott_bernstein View Post

You probably need a service call -- there's something wrong with the wiring or the splitters in your home. I had a similar issue once, and there was a connection problem in my wiring that a service call fixed.

But it worked earlier in the day before I took my old box out. What would my wiring develop a fault coincidentally with my getting a new box?
post #25829 of 26426
Quote:
Originally Posted by TheDaveMan View Post

But it worked earlier in the day before I took my old box out. What would my wiring develop a fault coincidentally with my getting a new box?

If u didn't tighten the connector going into the cable box, that would be considered a wiring issue. Tighten with a wrench enough so that you can't unscrew by hand but notes tight that it breaks connector.
post #25830 of 26426
Was having trouble with my 8642hdc box when the technician came he replaced it with the 8742hdc box. Love the compact size. I'm finding it to be much more responsive also.
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