I want to take a moment to say "Farewell" !!
Last week, I finally received my divorce from TWC and am now a proud subscriber to Verizon FIOS. The journey was a long one, but it so far has been worth the wait. It took me over 5 years....
First, Verizon wasn't in my neighborhood in Queens. Then, once it was in my neighborhood, our building Board wouldn't sign up for the service. So I had to run for the Board - twice. Upon winning a Board seat, I had to fight to get a vote onto our monthly agenda, which took a few months. After long discussions, we finally get all the paperwork signed, only to be stalled by the Dept of Buildings requiring permits to drill through the concrete floors (I live in a high-rise). That took a few more months to resolve.
Drilling starts and finishes within a few weeks. Fiber runs are dropped in every hallway a few weeks later. Then Sandy came.
Verizon essentially stops all work to go to affected areas to restore their service. Fast forward nearly 9 months, and the building is finally lit up June 4. I'm installed June 7. Time Warner equipment returned and final payment made that evening. I'm a very happy camper. I am smiling uncontrollably when I pay the $3 parking fee at Queens Center Mall that night.
It's been great visiting you guys over the years. You've been a valuable resource to myself and countless other people who have visited who may never have posted a thing. But I'm moving on to the Verizon forums now, where things are eerily quiet. Which is exactly the way it should be.