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* Offical Velodyne Support Thread * - Page 294

post #8791 of 9547
Quote:
Originally Posted by Rob Morse View Post

It is odd to see a unit work when tested, then not work after an airplane ride. Using the iPod and connecting directly to the RCA inputs is a good test, provided the iPod volume is set between 3/4 to full volume. If with music that has heavy bass, you are getting no output then it seems there is a problem with the subwoofer. Unfortunately you will need to contact the Singapore distributor from which you purchased the unit for warranty service.

Thanks for your reply... really appreciate it.

However, is there anything that I can do first to make it works before send it over back to singapore..coz it really cost a lot.. frown.giffrown.gif about $220.....(half of my velodyne sub's price frown.gif )
post #8792 of 9547
This is my first post in this thread. I have a Optimum 12 on the way from Audio Advisors. I have had a SMS-1 in my system for several years managing two Def'' Tech' Super Cube Ones. My question is can the SMS-1 be used with the Optimum? The SMS-1 offers many more adjustments then the built-in EQ of the Optimum, plus OSD. BTW, I had a ULD 15 in my system for many years. Loved that beast.
post #8793 of 9547
Quote:
Originally Posted by kemiza View Post

Does Velodyne sell replacement woofers for discontinued products? I own an HGS 18 THX Ultra2.
We can service the driver, including replacing it for you, but we do not sell and ship the HGS-18 driver. It has been our experience that they do not survive the shipping process, regardless of how we pack them, unless they are installed in the cabinet. Additionally there is the whole issue of servo calibration. If you are interested in having an HGS-18 serviced please contact the product support team at service@velodyne.com
post #8794 of 9547
Quote:
Originally Posted by kaioshin02 View Post

Thanks for your reply... really appreciate it.

However, is there anything that I can do first to make it works before send it over back to singapore..coz it really cost a lot.. frown.giffrown.gif about $220.....(half of my velodyne sub's price frown.gif )
You could try checking the fuse, aside from that there is not much else to try. When we test the subwoofers we will take the left and right output from a cd or dvd player and connect them directly to a subwoofer, with a disc playing some music with heavy bass. Then we turn the cross-over all the way to direct and set the volume at 30%.
post #8795 of 9547
Quote:
Originally Posted by elphillips View Post

This is my first post in this thread. I have a Optimum 12 on the way from Audio Advisors. I have had a SMS-1 in my system for several years managing two Def'' Tech' Super Cube Ones. My question is can the SMS-1 be used with the Optimum? The SMS-1 offers many more adjustments then the built-in EQ of the Optimum, plus OSD. BTW, I had a ULD 15 in my system for many years. Loved that beast.

You may absolutely use the SMS-1 with the Optimum subwoofer, as it will work with any subwoofer. My recommendation would be to place the subwoofer, and run its auto eq. Then leave the subwoofer on preset 3 which is the neutral position. Now you connect the SMS-1 inline with your processor and the subwoofer and utilize the parametric EQ in the SMS-1. Leave the SMS-1 volume at 14 and make any subwoofer volume adjustments at the subwoofer.
post #8796 of 9547
Thank you Rob for your response. I will give it a try when the Optimum is installed.
post #8797 of 9547
Quote:
Originally Posted by Rob Morse View Post



Then there must be something wrong with the electronics in the subwoofer, please complete this service request form RMA Request Form.doc 107k .doc file and submit it to service@velodyne.com so we can get that taken care of under warranty.
th

thank you smile.gif Does velodyne cover the shipping?
post #8798 of 9547
Quote:
Originally Posted by BOOM85 View Post

th

thank you smile.gif Does Velodyne cover the shipping?

Velodyne covers the cost of return shipping to addresses in the US and Canada. In most cases you will not need to ship the entire subwoofer, we will instead provide you with instructions to remove the electronics pack, which weighs approximately 7lbs, and you will ship that.
post #8799 of 9547
I have the same issue as the previous user --- velodyne subwoofer 806 with a blown 6 inch foam. I have attempted to find a replacement but I have been unsuccessful. Any suggestions please??????

thanks for any help
kevin
post #8800 of 9547
Quote:
Originally Posted by kevin443 View Post

I have the same issue as the previous user --- velodyne subwoofer 806 with a blown 6 inch foam. I have attempted to find a replacement but I have been unsuccessful. Any suggestions please??????

thanks for any help
kevin

While Velodyne no longer stocks this old driver there are a couple options available to you. First is that you can have the surround replaced. There are many speaker repair shops that can do this for you, or for even less money there are many DIY kits available. The other option would be to replace the driver with an after market driver.
post #8801 of 9547
Quote:
Originally Posted by Rob Morse View Post

You could try checking the fuse, aside from that there is not much else to try. When we test the subwoofers we will take the left and right output from a cd or dvd player and connect them directly to a subwoofer, with a disc playing some music with heavy bass. Then we turn the cross-over all the way to direct and set the volume at 30%.

Thanks mate...

how do I check the fuse? (sorry.. newbie question)

also, I've hooked up my sub into my bluray player last night.. and still no sound coming from the sub... frown.gif
post #8802 of 9547
Question on the SMS-1. The EQ OUTPUT is connected to spare analog inputs on my pre/pro for the calibration exercise. After calibration is completed does this connection need to be left in? Keeping the cables to a minimum is part of my cable management.
post #8803 of 9547
Quote:
Originally Posted by kaioshin02 View Post

Thanks mate...

how do I check the fuse? (sorry.. newbie question)

also, I've hooked up my sub into my bluray player last night.. and still no sound coming from the sub... frown.gif

On the back of the subwoofer wear the power connects there is a pull out tray which contains the fuse. You can look to see if the fuse is burnt out or test with a multi-meter. If you use the multi-meter check the resistance, if you have infinite resistance then the fuse is blown.
post #8804 of 9547
Quote:
Originally Posted by elphillips View Post

Question on the SMS-1. The EQ OUTPUT is connected to spare analog inputs on my pre/pro for the calibration exercise. After calibration is completed does this connection need to be left in? Keeping the cables to a minimum is part of my cable management.
No, once the calibration is complete you may disconnect the EQ output connection until you need it again.
post #8805 of 9547
Thank you Rob for the information on the SMS-1.
post #8806 of 9547
Velodyne SPL-1000R

I'm on the fence about this subwoofer. What am I getting myself into with this purchase? I'm able to get it new for a little over $500. I'm hoping to get an owner's opinion on this sub.
I use it mostly for movies, but some music. About a 80/20 split.

I have a Yamaha RX-V667 receiver with KEF Q300's as fronts. Infinity Primus P163 all the way around for a 7.1 set up.
I have a PC350 Infinity center that's going to be replaced soon so it matches the Q300's.
My current sub is weak. It's an Infinity Primus PS28 - 8" sub @ 150w RMS

I feel that my bass is lacking big-time and I just don't get those satisfying lows.

Thanks!
Edited by mmoreimi - 1/23/13 at 8:22am
post #8807 of 9547
thanks
i had trouble locating a DIY kit for the 6 inch
Ill try taking it to a repair shop
have a great day
post #8808 of 9547
Quote:
Originally Posted by mmoreimi View Post

Velodyne SPL-1000R

I'm on the fence about this subwoofer. What am I getting myself into with this purchase? I'm able to get it new for a little over $500. I'm hoping to get an owner's opinion on this sub.
I use it mostly for movies, but some music. About a 80/20 split.

I have a Yamaha RX-V667 receiver with KEF Q300's as fronts. Infinity Primus P163 all the way around for a 7.1 set up.
I have a PC350 Infinity center that's going to be replaced soon so it matches the Q300's.
My current sub is weak. It's an Infinity Primus PS28 - 8" sub @ 150w RMS

I feel that my bass is lacking big-time and I just don't get those satisfying lows.

Thanks!
The SPL is an awesome series of subwoofer, I would be cautious about a "new" SPLR series subwoofer as that series was discontinued over 5 years ago. If they are a reputable dealer, then go for it.
post #8809 of 9547
Quote:
Originally Posted by kevin443 View Post

thanks
i had trouble locating a DIY kit for the 6 inch
Ill try taking it to a repair shop
have a great day
I will PM you an online shop to check.
post #8810 of 9547
Quote:
Originally Posted by Rob Morse View Post


The left and right inputs maintain stereo separation back through the outputs RCA jacks. This allows stereo separation to be maintained when daisy chaining devices or using the internal high pass filter.


Internally the left and right signals are summed, so two subwoofers hooked up to one SC-1250 operate in dual mono.


The SC IC/IF subwoofers contain 12 inch drivers. Two of these subwoofers can provide theater reference output in a room up to about 3600 cubic feet.

I am using the SC1250 with the IC/IW 12 and SC 12 subwoofers as fill for my room which also has some other much larger subs in the room. The sc12 is side wall mid point and the IC/IW is towards the rear of the room close to centerline. I am impressed by their output. The only trouble I am having is phasing for the subs. Since the velos are not co located I cannot seem to get phasing to make a huge difference in the rear of the room and the front at the same time. I think this is due to needing seperate phasing. My question is it possible for the auto eq function to set different phasingfor each sub if I try different mic locations during sweeps? If I could get the front room response I see at 0 phase and rear room response I see with 180 phase my room would be really even. My hope is the 1250 would set the rear sub to 180 and the front sub to 0.
post #8811 of 9547
Quote:
Originally Posted by lbrown105 View Post

I am using the SC1250 with the IC/IW 12 and SC 12 subwoofers as fill for my room which also has some other much larger subs in the room. The sc12 is side wall mid point and the IC/IW is towards the rear of the room close to centerline. I am impressed by their output. The only trouble I am having is phasing for the subs. Since the velos are not co located I cannot seem to get phasing to make a huge difference in the rear of the room and the front at the same time. I think this is due to needing seperate phasing. My question is it possible for the auto eq function to set different phasingfor each sub if I try different mic locations during sweeps? If I could get the front room response I see at 0 phase and rear room response I see with 180 phase my room would be really even. My hope is the 1250 would set the rear sub to 180 and the front sub to 0.
First I should say that we typically to do not encourage using the SC-1250 amplifier with two different subwoofers. The easiest way to do separate phasing is to reverse the polarity of the speaker wire on one of the subwoofers. This will put the two subs 180 degrees out of phase.
post #8812 of 9547
Thank you so much. I will try it when I get home.
post #8813 of 9547
Thank you so much. I will try it when I get home.
post #8814 of 9547
Quote:
Originally Posted by thill View Post

Hi Rob
I just got a used DD10 (no remote) from a friend. The sub gives no sound at all. The old sub works fine so it must be the Velodyne.
What should I do to know the amp or the driver caused this?Thanks
Have you hooked up the video cables to see what's going on in the GUI? You can download the OM off the Velo website.
post #8815 of 9547
Is anyone running a DD sub with auddyssey? I have a DD-12 and DD-15 in my room, my AVR is a onkyo tx-nr3009 that has auddyssey xt32. I have decided to bypass the DD's internal eq (SMS) and use the xt32. My question is after I run the xt32 with my subs and I change the setting ( jazz, movie, etc.) with the DD remote, does that affect the xt32 calibration? For instance if when I ran the xt32 when the DD was set to jazz, then after all is done I change the DD to movie would that change the eq? I think it does because it sounds boomy now. I just would like to see if anyone can confirm this for me. I like the ability to change settings with the DD and like the way number one sounds (cant think of what it's called at the moment). So when I run xt32 should I set the DD to number one, and that's what I'm stuck with? Any help or advice would be appreciated.

Also when doing a self eq, is there a way to turn down the volume to make it not so loud? My 15 is about three feet away from my listening position and the graph shows the spl is above 90 db. I would like to decrease the spl during self eq but can't seem to do it. Is self eq only out put at a certain spl?
post #8816 of 9547
^^^^

I can't help you with the self EQ question, but I can tell you that Audyssey bypasses all user settings when it sets it's EQ. The difference you are hearing is just the individual 'effects' for each DSP mode.
post #8817 of 9547
Thanks for the reply....that's what was thinking. Now I just need to remember what dsp mode my sub was on when I ran auddyssey. After changing modes it made a difference in sound. I guess I need to run auddyssey and just leave the dd alone.
post #8818 of 9547
Ahhh, your sub has DSP modes...that's a whole different thing then. If I was you, I would disable any sub DSP before running Audyssey if possible.
post #8819 of 9547
Quote:
Originally Posted by SeekingNirvana View Post

Is anyone running a DD sub with auddyssey? I have a DD-12 and DD-15 in my room, my AVR is a onkyo tx-nr3009 that has auddyssey xt32. I have decided to bypass the DD's internal eq (SMS) and use the xt32. My question is after I run the xt32 with my subs and I change the setting ( jazz, movie, etc.) with the DD remote, does that affect the xt32 calibration? For instance if when I ran the xt32 when the DD was set to jazz, then after all is done I change the DD to movie would that change the eq? I think it does because it sounds boomy now. I just would like to see if anyone can confirm this for me. I like the ability to change settings with the DD and like the way number one sounds (cant think of what it's called at the moment). So when I run xt32 should I set the DD to number one, and that's what I'm stuck with? Any help or advice would be appreciated.

Also when doing a self eq, is there a way to turn down the volume to make it not so loud? My 15 is about three feet away from my listening position and the graph shows the spl is above 90 db. I would like to decrease the spl during self eq but can't seem to do it. Is self eq only out put at a certain spl?

The Audyssey in the Onkyo is independent of the subwoofers DSP, its equalization never changes. When you change the DSP on the subwoofer you are adjusting the subwoofer after the Audyssey Equalization by altering a specific contour frequency by a specified level, and sometimes there is a volume adjustment to the sub overall as well. This can cause the boomy sound.

While it may not solve your boomy sound issues, when utilizing a Digital Drive subwoofer with Audyssey, Velodyne recommends running the subwoofer's manual equalization then running the Audyssey system. The Self EQ system is a relatively dumb system that equalizes the subwoofer at a preset volume and crossover setting at predetermined equalization points.
post #8820 of 9547
Quote:
Originally Posted by SeekingNirvana View Post

Thanks for the reply....that's what was thinking. Now I just need to remember what dsp mode my sub was on when I ran auddyssey. After changing modes it made a difference in sound. I guess I need to run auddyssey and just leave the dd alone.
Typically the default DSP mode is the Jazz/Classic mode which is not programmed with any changes. On the DD you can adjust any of the DSP modes to your preference by adjusting the contour frequency and how many dB that frequency is reduced or boosted, as well as specifying a change of the crossover and overall volume if you choose.
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