Originally Posted by yarrumc
I just called and instantly now have, for $5:
Came on a second after giving the ok.. just waiting for the new channels to get the guide information. Not bad for $5, nice deal! I live in La Verne, which is based out of the Glendora office.
Well aren't you the lucky one
After about 45 minutes, my HD tier hadn't authorized, but the movie channels came on immediately (including the HD versions), so I initiated several triggers on my Moxi box and called customer service. Got right thru to someone who could see that I had added the package and that everything should be fine. He sent a signal to the box, which either independently, or in combination with the triggers, caused guide data to appear for inHD and inHD2, however, still no channels. So, currently this is my situation:
902 - CBS - OK
904 - NBC - OK
907 - ABC - OK
911 - FOX - OK
928 - PBS - OK
930 - DIS - OK
931 - HDNet - "subscription" message
932 - HDNet Movies - "subscription message
938 - NFL-HD - OK even though it is supposed to part of the package
939 - ESPN-HD - "subscription" message
940 - ESPN2-HD - "subscription" message
950 - inHD - "subscription" message
951 - inHD2 - "subscription" message
951 - HBO - OK
963 - Cinemax - OK
971 - Showtime - OK
The customer service rep said there was nothing more he could do from his end. He said to either stop by the local office tomorrow, or call back to the same number tomorrow. He informed me there is no way to call the local office anymore, it has to be routed thru the central customer service number. So basically, I just added a $5 service and lost two channels (assuming ESPN and ESPN2 would be considered one thing if it were to stay a separate service) I was already paying for. It certainly has been a rollercoaster day with Adelphia.
Good luck to all those out there attempting to add this package.