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Los Angeles, CA - TWC - Page 227

post #6781 of 8616
TWC has restricted copying on all but the broadcast channels in their effort to make people use their DVR instead of TiVo.
post #6782 of 8616
Quote:
Originally Posted by Kablemodem View Post

TWC has restricted copying on all but the broadcast channels in their effort to make people use their DVR instead of TiVo.

But not on every head end, some are still open. Thus I ask about the one near me. I know they could wake up and close it down even if it is open now, but I would rather know the information than not before making any decisions whether to sign up with them or not. Hopefully someone local will read this, check their diagnostics and let me know.
Thank you for trying to help.
post #6783 of 8616
Where is local?
post #6784 of 8616
Local for me is Lancaster or Palmdale, also known as the Antelope Valley which is Time Warner North LA county, an area that was formerly served by Adelphia and before that it was Jones Cable. My original post on the subject listed the location in the Title, but I should have also included it in the text.

I am looking for anyone in my area who knows for sure whether TWC has set CCI=0x02 on the vast majority of digital cable channels coming from the head end on 10th St West, south of Avenue M.

Thanks in advance to anyone willing to do a quick check and let me know the results.
post #6785 of 8616
I don't know about your area, but I believe TWC plans to set to copy once (which prevents transfers) in all areas. I plan to go back to DirecTV once the new TiVos are available.
post #6786 of 8616
they started doing copy once for all channels except locals like a week after the ESPYs in my area (eagle rock). now i need to buy an HD PVR to record to my laptop.
post #6787 of 8616
I will still keep this request alive for a few more days in hopes someone from the A.V. comes by and can answer.

I am well aware of TWCs corporate policy on this subject, but some systems don't have the equipment to support it, as a former Adelphia area, I am hoping mine is one of those.

Two reasons for me to care are that I want to get good cable based internet service to replace my 1.5mbps DSL and I am starting to get tired of waiting for DTV. If the answer comes back 0x02, then waiting for DTV will seem much more worthwhile
post #6788 of 8616
I am in a former Adelphia area and they managed to do it here.
post #6789 of 8616
Quote:
Originally Posted by pyser View Post

anyone else having their picture break up (and sound) every 10 seconds or so? in eagle rock.

For me that's normal (West Hollywood). I attribute it to my wonderful Motorola DVR. I even watched my first PPV movie due to a .99 cent coupon. Picture kept breaking up and the sound kept cutting out.
I didn't call because I already did the un-plugging thing.

I did however, enclose a note when I sent in the coupon, thanking them for reminding me how much better DVD rentals are.
post #6790 of 8616
Quote:
Originally Posted by Kablemodem View Post

TWC has restricted copying on all but the broadcast channels in their effort to make people use their DVR instead of TiVo.

Do the HD TIVO's not work on TW? So there's no hope of me ever getting rid of this POS Motorola DVR? (I can't switch to satellite).
post #6791 of 8616
They work, but I can no longer transfer recordings from one TiVo to another or to a computer, other than those made on network channels.
post #6792 of 8616
What about the network HD channels?
post #6793 of 8616
You can transfer any network channels, and probably any other local channels as well.
post #6794 of 8616
Quote:
Originally Posted by leebo View Post

Do the HD TIVO's not work on TW? So there's no hope of me ever getting rid of this POS Motorola DVR? (I can't switch to satellite).

They work and they work well. The issue only hits those of us with multiple TiVo DVRs who want to move shows between them. I can do that now no DTV and don't want to lose the ability if I switch to cable. Get rid of that POS, you will be glad you did.
post #6795 of 8616
Internet down in Camarillo. Getting in here via reliable Verizon aircard.
post #6796 of 8616
Hey folks - quick question -
I've tried 3 different DVRs & all of them are outputting a very green tinted image via the component output. HDMI works fine - colors are OK, but component has a green cast. Anyone else experiencing this? I haven't completely ruled out my component cable itself - checking that out - but I thought I'd see if this is a "known" issue with Motorola DVRs.

Also, I'm really tired of the heat this thing puts out - ridiculous! The latest one they gave me is worse than my old 6412. Anyone know of any way to mitigate the heat, other than the obvious fan. And is there a way to shut it down completely? That's the even more annoying thing - it runs all the time...

Thanks for any input!

Barry
post #6797 of 8616
sounds like the cable or TV. try swapping the colors, exactly the same way at both ends. If it now has a different color cast, it is the cable, if it has the same color cast, it is either the DVR output or the TV input that is failing.
post #6798 of 8616
So I know this is probably old news, but I'm curious - why do all TWC DVRs generate inordinate amounts of heat constantly? I have a Panasonic DVR that stays ice cold when not in use & gets (what I'd consider) normally warm in use. Does TWC have a DVR that actually cools down when you turn it "off"? This latest unit is worse than the previous 2 I've had - on the phone with TWC now to see what they can/will do about it.

What about satellite DVRs or TIVOs? Are they the same as these? Sorry, as I just told TWC, IMO these boxes are getting unacceptably hot. They're sending a guy out Mon to check it out & swap it again. Are the SA boxes any better? Time for satellite? Or maybe just OTA...
post #6799 of 8616
Quote:
Originally Posted by bkushin View Post

So I know this is probably old news, but I'm curious - why do all TWC DVRs generate inordinate amounts of heat constantly?

Sorry, as I just told TWC, IMO these boxes are getting unacceptably hot. They're sending a guy out Mon to check it out & swap it again.

In passing, I mention that I have an "early release" of the DCX3400 which has not yet been officially rolled out in the LA metropolitan area (although other SoCal locations have seen them appear).

Anyway, this latest box is both smaller than any of its predecessors (I previously had the DCH-3416) and also apparently generates much less heat.

In fact, the case for the DCX3400 does not even have holes in the cover to allow heat to escape!!! That's right, it's a solid case, no holes, and as I touch it right now it is actually cool! It happens to be in standby right now, but even when it's on there is almost no change in temperature.

Again... solid case cover on this latest DCX3400 model. No holes required to improve ventilation, obviously because it's not generating any excessive heat to be of concern.

I suspect these new boxes will be available on a large scale to the general TWC/LA public within the next few months, but I don't know that for a fact.
post #6800 of 8616
Quote:
Originally Posted by DSperber View Post

In passing, I mention that I have an "early release" of the DCX3400 which has not yet been officially rolled out in the LA metropolitan area (although other SoCal locations have seen them appear).

Anyway, this latest box is both smaller than any of its predecessors (I previously had the DCH-3416) and also apparently generates much less heat.

In fact, the case for the DCX3400 does not even have holes in the cover to allow heat to escape!!! That's right, it's a solid case, no holes, and as I touch it right now it is actually cool! It happens to be in standby right now, but even when it's on there is almost no change in temperature.

Again... solid case cover on this latest DCX3400 model. No holes required to improve ventilation, obviously because it's not generating any excessive heat to be of concern.

I suspect these new boxes will be available on a large scale to the general TWC/LA public within the next few months, but I don't know that for a fact.

twc dallas had them full scale rollout since june(DCX3400) and may(DCX3200)
post #6801 of 8616
Quote:
Originally Posted by DSperber View Post

In passing, I mention that I have an "early release" of the DCX3400 which has not yet been officially rolled out in the LA metropolitan area (although other SoCal locations have seen them appear).

Anyway, this latest box is both smaller than any of its predecessors (I previously had the DCH-3416) and also apparently generates much less heat.

In fact, the case for the DCX3400 does not even have holes in the cover to allow heat to escape!!! That's right, it's a solid case, no holes, and as I touch it right now it is actually cool! It happens to be in standby right now, but even when it's on there is almost no change in temperature.

Again... solid case cover on this latest DCX3400 model. No holes required to improve ventilation, obviously because it's not generating any excessive heat to be of concern.

I suspect these new boxes will be available on a large scale to the general TWC/LA public within the next few months, but I don't know that for a fact.

Thanks! I think that's what the first replacement I got was - the one that died on me over about 10-15 minutes of use. I liked the form factor & I was hoping it would run cooler. Hopefully the guy who comes out Mon will have a few of these in his truck - seems like they have a very high failure/defect rate, which is why they gave me an "older" Motorola box on my 2nd replacement. So if I can get a good one of these new ones, maybe I'll be OK...

In the meantime, I'm just unplugging the box I have now to be safe - I'm not comfortable leaving it overnight, even in standby - I'll plug it in if/when I want to watch something...
post #6802 of 8616
Quote:
Originally Posted by kevin120 View Post

twc dallas had them full scale rollout since june(DCX3400) and may(DCX3200)

Do you have one? If so, do you like it? Does it run cooler? And what, if anything, have you heard about reliability or failure rate?
post #6803 of 8616
Quote:
Originally Posted by bkushin View Post

In the meantime, I'm just unplugging the box I have now to be safe - I'm not comfortable leaving it overnight, even in standby - I'll plug it in if/when I want to watch something...

This would be a totally unacceptable solution (or compromise) for me.

It takes about 3 days for the Guide to completely re-populate after pulling the power. That affects upcoming recordings and also inhibits the ability to set future recordings, until something other than "to be announced" appears in the proper cell.

Just put it in standby (i.e. power off) when you're not using it. Don't pull the plug. The hard drives are not being used for 30-minutes of buffering when the box is in standby. So while they're not spun-down, there's at least no actual arm/drive operation in this state. Actuator arms may even be parked (I'm not sure, though). I have not had any unusual heat problems with my past DVRs when just turning it off when not in use.
post #6804 of 8616
Quote:
Originally Posted by bkushin View Post

Do you have one? If so, do you like it? Does it run cooler? And what, if anything, have you heard about reliability or failure rate?

I have 1 DCX3200 and 2 DCX3400's

very reliable 3400's have 320GB harddrive

Im on a 870MHz system so the 1GHz turner is not needed. They have native pass through.

I have all qam256 digital channels no qam64 channels. All digital simulcast. 51HD still missing USA HD , BRAVO HD, SyFy HD , MSNBC HD, CNBC HD, PALLADIA, and the rest of the HD we dont have

HD MUXES

669MHz
HDT
MAX HD
STZ HD

675MHz
ktvt HD
ktxa HD

681MHz
kera HD
wfaa HD
wfaa 2

693MHz
kdfw HD
kxas HD
kxas DT2
kxas DT3

699MHz
HBO HD
SHO HD
MAV HD

705MHz
UHD
MGM HD
SMITHSONIAN HD

711MHz
kdaf HD
kdfi HD
kpxd HD

759MHz
ESPN HD
ESPN2 HD
TNT HD

807MHz
HISTORY HD
VS HD
GOLF HD

813MHz
FOOD HD
HGTV HD
FSN HD

819MHz
TBS HD
CNN HD
A&E HD

825MHz
DSC HD
APL HD
NGC HD

831MHz
HDPPV
FX HD
HALLMARK MOVIE HD

837MHz
DISNEY HD
DISNEY XD HD
ABC FAMILY HD

843MHz
TLC HD
PLANET GREEN HD
LMN HD

849MHz
SCI HD
TRAVEL HD
ESPNU HD

855MHz
SPEED HD
BIO HD
ESPNNEWS HD

861MHz
FNC HD
WEATHER CH HD
CBS COLLEGE SPORTS HD

can any one in a motorola 870MHz socal system post their HD frequencies?
post #6805 of 8616
Quote:
Originally Posted by DSperber View Post

This would be a totally unacceptable solution (or compromise) for me.

It takes about 3 days for the Guide to completely re-populate after pulling the power. That affects upcoming recordings and also inhibits the ability to set future recordings, until something other than "to be announced" appears in the proper cell.

Just put it in standby (i.e. power off) when you're not using it. Don't pull the plug. The hard drives are not being used for 30-minutes of buffering when the box is in standby. So while they're not spun-down, there's at least no actual arm/drive operation in this state. Actuator arms may even be parked (I'm not sure, though). I have not had any unusual heat problems with my past DVRs when just turning it off when not in use.

I agree - totally unacceptable! In addition to the time it takes to fully populate the Guide, it takes at least an hour to even get a signal through the thing. So I hate having to unplug it, but that's the only way to actually shut it down. Both my 6412 and this box absolutely DO NOT spin down the drive. It runs 24x7x365 - constantly spinning - whether in standby or actually on. Probably why it's hot all the time - even in "standby". So in addition to the heat, it's also noisy - again, TOTALLY UNACCEPTABLE!

I wish it would spin down - not sure why neither of mine do that. Hopefully the tech will have a good copy of the newer box on Mon, & that will solve my problem. I'll keep you posted...

Thanks for your reply!
post #6806 of 8616
Quote:
Originally Posted by kevin120 View Post

I have 1 DCX3200 and 2 DCX3400's

very reliable 3400's have 320GB harddrive

Im on a 870MHz system so the 1GHz turner is not needed. They have native pass through.

I have all qam256 digital channels no qam64 channels. All digital simulcast. 51HD still missing USA HD , BRAVO HD, SyFy HD , MSNBC HD, CNBC HD, PALLADIA, and the rest of the HD we dont have

can any one in a motorola 870MHz socal system post their HD frequencies?

Thanks kevin120! That's good news - TWC is coming out Mon to check this out & replace the box again. Hopefully he'll have a good copy of a 3400 with him & I'll be good to go.

As for HD frequencies, I have no idea. We definitely get USA, Bravo, SyFy, MSNBC, CNBC & Palladia in HD. Interesting that you're missing several HD channels in your area - I wouldn't think there would be that much difference regionally...
post #6807 of 8616
Quote:
Originally Posted by bkushin View Post

We definitely get USA, Bravo, SyFy, MSNBC, CNBC & Palladia in HD.

Huh? You have MSNBC-HD? Where are you, and what channel number is it on? I did not think it had been rolled out yet.

Complete list of HD channels available for me is:

Broadcast
-------------
401 KVEA HD (Telemundo)
402 KCBS HD (CBS)
404 KNBC HD (NBC)
405 KTLA HD (CW)
407 KABC HD (ABC)
408 KOCE HD (PBS)
409 KCAL HD (Ind)
410 KPXN (ION) HD
411 KTTV (FOX) HD
412 KCET HD (PBS)
413 KCOP HD (myNetworkTV)
445 Live Well HD (KABC-DT2)

HD Tier
------------
419 Universal HD
420 Smithsonian Channel HD
421 Crime & Investigation Network HD
422 MGM HD

Basic Cable
-------------
414 Palladia HD
415 TNT HD
416 HD Theater
417 TBS in HD
418 Discovery Channel HD
423 The Golf Channel HD
424 ESPN HD
425 ESPN2 HD
432 CNN HD
433 HGTV HD
434 Food Network HD
435 Disney Channel HD
436 ABC Family HD
437 TLC HD
438 A&E HD
439 History HD
441 USA HD
442 Bravo HD
443 Sci Fi HD
444 CNBC HD+
454 The Weather Channel HD
456 FX HD
462 Cartoon Network HD
463 FOX Sports West HD
464 Prime Ticket HD
465 Fox News HD

Variety Tier
-----------------
426 ESPNews HD
451 Animal Planet HD
452 Travel Channel HD
453 Planet Green HD
460 Science Channel HD
461 Toon Disney HD
466 Fox Business Network HD
467 ESPNU HD
468 Speed HD
469 Versus HD
470 MLB Network HD
475 Lifetime Movie Network HD

Choice Tier
-------------
440 National Geographic HD
457 BIO HD

Sports Tier
--------------
471 NHL Network HD
473 The Tennis Channel HD

Movie Tier
------------
476 Hallmark Movie Channel HD

Premium Channels
---------------------
427 HBO HD (West)
428 Showtime HD (West)
429 Starz HD (West)
430 Cinemax HD (West)
481 HBO HD (East)
482 Cinemax HD (East)
483 Showtime HD (East)
484 The Movie Channel HD
485 Starz HD (East)
post #6808 of 8616
Quote:
Originally Posted by DSperber View Post

Huh? You have MSNBC-HD? Where are you, and what channel number is it on? I did not think it had been rolled out yet.

Yeah - sorry about that. You're correct - I was mistaken. No MSNBC HD, AFAIK. I'm in Costa Mesa - pretty much same HD lineup as you...
post #6809 of 8616
Quote:
Originally Posted by kevin120 View Post

I have 1 DCX3200 and 2 DCX3400's

very reliable 3400's have 320GB harddrive

OK - got a DCX3400 today. Haven't had it long enough to know how hot it's gonna get. But there is a problem. This unit is behaving the same as the first one I had - it will not sustain an image through my Onkyo Receiver via HDMI. Works fine directly to the TV via component, but the screen goes blank within a minute or so when I try to view the TV via HDMI through my receiver. Anyone have any idea what could be causing this? The cable tech said he's seen this a few times before, but couldn't really remember the exact conditions it occurred under nor what equipment was involved. It's an Onkyo 807, BTW - and everything else I've run through it via HDMI has worked just fine, including the 2 other Motorola cable boxes I've had - a 6412 & a 32xx...

Going downstairs to try HDMI directly to the TV to rule out an issue there.

TIA for any advice...
post #6810 of 8616
Quote:
Originally Posted by bkushin View Post

OK - got a DCX3400 today. Haven't had it long enough to know how hot it's gonna get. But there is a problem. This unit is behaving the same as the first one I had - it will not sustain an image through my Onkyo Receiver via HDMI. Works fine directly to the TV via component, but the screen goes blank within a minute or so when I try to view the TV via HDMI through my receiver. Anyone have any idea what could be causing this?

If you check your firmware, you probably have the same as I do... 22.31. This firmware apparently has known HDMI issues.

My solution was the same as yours to the identical problem you cite... won't hold HDMI handshake through a receiver (mine is a Yamaha). I, too, have temporarily connected HDMI directly to my HDTV, bypassing the receiver.

According to my contacts, new firmware 22.37 rolls out October 4 and should resolve this HDMI stability issue.
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