Originally Posted by phildaant
Can't you try AT&T and keep TWC for a month to see how it is?
Hadn't thought of that. But that kinda defeats the purpose of trying to economize. And it's a 6-mos. contract, so if it sucks, I'm stuck (maybe if AT&T had like a 30-day cancellation window, but I didn't think to ask).
Originally Posted by fleaman
Isn't that just a promotional period? Does the price go up after a year, etc.?
No personal experience, but I've read (and 1 friend) that U-verse picture quality is sub-par, lots of compression. May not be noticeable if you have a small TV, but if you have a big TV, and or sit close (or a projector), it would probably be noticeable.
Yes, 6 mos. promotion. It was like pulling teeth with this guy, lol. He said after 6 mos. there would be "other promotions," but he was a little vague on what might be available, for how long, etc. He just said "most customers" don't see their rates increase. Hmmm. OK ...
I've heard about the compression issue before. I don't have a projector-sized display -- I sit 9' from a 67" DLP -- but decreased quality I think would certainly read.
Originally Posted by danki6x
The other went from TWC and has had them out 3 times in about a year with 1-2 days of hours long visits each time plus few over the phone issues. Most of the problems have been with the phone, but the internet was the last one and the guy came and left multiple times over 2 days (I suspect running down to the "big box" that feeds the neighborhood).
This made me think -- I've only had one service call in the past 7 years. There have been the occasional outages, but all in all that's a pretty good record, you gotta admit.
But, for me, this is the dealbreaker --I read that in the NYC area downloads are capped at 250GB/mo. before AT&T starts charging extra. I couldn't find out if it happens here, and I wonder if a rep would even confirm it if it does. But that's a "gotcha" I can do without. At least throttling, however annoying, only tests your patience; you can still get what you want.
Anyway, thanks guys, you've all pretty much confirmed what I've been reading online.