Sony GWIII Owners thread - Page 13

I just got the 42" and it happens to me. Don't know when it turns on ... but I had it off, then it turned back on somehow.

Try this -- Set Pro mild to OFF... Change to standard mode. Then press tv/video cycle through the modes ... then when you get back to cable -- choose pro -- it should then turn on. Wierd that is what happens for me.

Sounds like CC has determined that you are not someone that will cost them $ to do business with. I'd guess that it is their right, as long as they refund your $.

Every business encounters people who can't (or won't) be satisfied. It sounds like you had legitimate problems with your sets, and are probably not in this category. The store may have a guideline of 2 set replacements and then refund, figuring they could deliver 10 sets and you'd find something wrong with all of them.

I'd hop over to Sears and start over again. Same sets available, price match, and less expensive extended warranties - if you choose one.

I don't know if it is nationwide, but Sears is currently running a 10% off if you use the Sears card. Also includes no interest financing I believe. Unfortunately, I'm going to have to wait until the next time

I've just started my research and wife lobbying. Hopefully will be on board before x-mas.

John

Hey, what is the best price you've gotten on the GWIII. If you have a receipt--see my signature

Okay, i also pulled the trigger on the GWIII 50".

Pricing:
I went to Sears and their new regular price is $x299. I told them CC has it for $(x-1)899. They said they would price match, but not with the extra 10% off for sears card.

I spoke to the manager, and after "discussing it" for 10 mins and her calling around, she said I have incorrect information and what I'm trying to do is called "double dipping". She said that I need to factor in the 10% off for sears card promo into the price and that after that, it is lower than CC's price. Technically she is correct, but I have been told that the 10% off sears card promo is irrespective of any price matching. After some pushing, she agreed to let it go through, but only matching CC's price, the additional 110% pricematch gaurantee.

Final Price breakdown:
$(x-1)609 - TV with 10% sears card
+$399 for Master Protection Agreeemtn
+$40 for delivery
-------
Total is $x049 + taxes.

Question:
I just won a Sears coupon book on eBay, and will get it in the mail. Question is whether or not I can use the 10% off coupon in it to apply it to my purchase?

Extended warranty covers the bulb!
I have confirmed that the Sears Master Protection agreement does indeed cover the bulb. Sales associate confirmed that someone already has had their bulb replaced in a hitachi 50v500 and a sammy DLP. I called the 1-8000 # and confirmed this as well. this makes Sears the ONLY retailer to have an extended warranty that covers the bulb, and this 5 year warranty plan is $200 cheaper than CC.

If Sears covers the bulb then someone there didn't do their homework....

but it is a nice feature for us

You might want to check your math. My calculator finds you paying $289 more than your total or if you are copying from the Sears invoice they made a boo boo.

You are right.. i corrected my mistake

I put $(x-1)899 instead of that price minus 10% for sears card promo. Actual price of TV was $(x-1)609.

Not necessarily. If you approach extended warranty coverage from the point of a customer's expectations, including the bulb on these sets makes perfect sense.

When the set goes dark, would the customer expect the warranty to cover the problem?

A lot depends on whether the person designing the warranty is interested in long term customer satisfaction and multiple warranty purchases over a lifetime, or making an accounting profit on your warranty business.

Whew...This is a lengthy thread...I looked thru but did not see anyone mention a problem similar to what I am having...

I just set up a new KF50WE610 from CC...I am very pleased with this set...

Except for one problem:

It seems that the bars of the left and right of the screen when displaying a 4:3 picture, are wider at the bottom than the top...As much as 1/2 of an inch...Very distracting to me...Is their an adjustment for this somewhere that I have not found...

I am using a Samsung HD TS160 reeiver connected via DVI on input 7...I can find ajustments for moving the screen left and right, but that does not change the problem of the bars being wider at the bottom of the screen...

I also turned on the input for the regular tuner (even thou I do not have cable or an ant connected) and the gray bars were similar there...So I do not think it is an input source problem...

Any suggestions on my being able to correct this or do I need to exchange this thing for another one?

Not an owner (yet), but a question:

Can it be setup to skip unused inputs? Cycling through 7 inputs would get old real quick. Also, are there discreet codes for each input?

Seems like I did see a menu option for turning off the unused inputs on the KF50WE610....There is also a labeling option for each input...

Excellent! Thanks.

I have had similar complaint with mine. In a 4:3 picture, the R bar is straight and the L bar is wider at the top than the bottom. When watching a movie with horizontal bars, the top bar is wider on the R than on the left, so it makes the picture look a little tilted to me. Its not off as much as you're describing, but it was enough that I noticed and measured it. The 4:3 doesnt bother me, only bothersome when watching movies with horizontal bars.

There isnt any type of adjustment for this in the user menu, but I wonder if there is geometry adjustment in the service menu. Was this possible on the GWII or has anyone seen it in the GWIII SM?

Should the black horizontal bars be perfectly straight or is this "normal" and I'm just too darn picky?

I would settle for not perfect...But it does appear the picture in 4:3 mode is tilted, like you say...I do not use 4:3 often either, but there are lots of HD movies and shows that are not displayed in 16:9 with no way to get rid of the bars...

I just took a ruler to the screen...It is not distorted 1/2 inch...Slightly more than 1/4... but is very distracting when viewing shows with the bars and needs to be fixed...

greenwing,

I wouldn't find this acceptable and would call for service.

Just got off of the phone with SONY...They are contacting a local repair tech and will contact me within 3-4 days...

I'll wait 3-4 days until a tech looks at it before considering returning it to CC...Even thou CC has a great return policy, it isn't that easy returning a large screen TV...:-)...Repacking, taking it back, exchanging it, unpacking the new one, and possibly end up with the same problem or worse yet, the same problem and dead pixels...This unit seems to not have a single dead pixel that I can see...

Everything else on the set seems great...

As the wise man said, "Me too." On a Samsung DLP they would replace the light engine but then the issue would be whether the service person knows how to get it straight. Sometimes a replacement is easier than a repair.

Good luck.

I guess that's the good thing with buying from sears. Even though they charge you $40 for shipping, that pays for all the back and forth returning shipping if you need to do a return or multiple exchanges.

Just received my 70XBR950. Picture is great. I have it hooked up to
DTV and OTA antenna. My installers did an excellent job. Hopefully, I will not experience the problems others have had with their Sony LCD sets.

O.K. we want pictures.

By the way, do you see any convergence errors anywhere on the screen??

I'll do my best to get some pictures. I did not notice any convergence
problems. I looked for color fringing on menu texts when installers
set up TV, and did not see any like the ones shown in previous threads. Also, I told the dealer about this problem along with red push and blue tint on picture b/4 TV was delivered. Dealer informed me b/4 delivery
that they inspected the TV for convergence problems. They also
tweaked the picture. I bought this set sight unseen. So far, I am
happy with my decision.

let me get this straight, your saying a 42 inch GW111 is only 33 inches on the diagonal, i thought all dimentions given for tv's meant on the diagonal, therefore, 42 inch tv should be 42 inches diagonal, if this is true then i would definately have to look at the 50 inch.

I think what he was talking about was the area a 4:3 program covers unstretched on the 16:9 screen.

I believe he is comparing his 42" 16:9 TV to a 32" 4:3 TV. Seems like he is saying that a 4:3 image on his new widescreen is equivalent to watching a 32" 4:3 TV. But I could be wrong.


"...i thought all dimentions given for tv's meant on the diagonal..."

Anyway, I can assure you that your thinking IS correct (basically)...

Gotcha

I just saw on my new 42" a slight geometry problem. When watching 4:3 cable -- the right side on the bottom is higher than on the left side... prob. about a little over 1/8th of an inch. It is not a straight line on the bottom of the picture. This causes the right veritcal bar to be higher on the top then on the bottom also. I called tech and they will send out someone on Saturday to take a look. I have no dead pixels, so I don't want to return the tv. I'll let you know what happens. Hopefully they can fix from service menu.

Does anyone else have this problem? If so, what did you do?

So that's 2 "uneven bars" problems so far. Anyone else? I'm trying to decide between the 50" GWIII and the 50" Panasonic. Did anyone else compare these two, and why did you go with the Sony? Thanks.

Hey -

New topic to discuss in this thread. I know one of the biggest complaints about the Sony GWIII is the black level.

However, I noticed something odd about the black level on my GWIII. I use closed captioning and it appears to me that the background for the captions are really deep black - even deeper black when there is a scene change (e.g. screen goes to black during a program). At that point the background black of the captions is even darker than the "black" of the screen! I hope I am making sense.

Anyway this got me to thinking, especially when another user by the name of "softeng" postulated elsewhere in this forum that the GWIII uses only a portion of the RGB color space, something like 16-223 (this is from memory so I could be wrong) out of a possible 0 to 255 values for the RGB space. What I'm getting at is if the background for the captions is using a color code of 0,0,0 to overlay the captions then this would imply that the GWIII is really capable of displaying even deeper blacks for video sources than it is currently doing so now. As it stands, it is only using the lowest value (16) of its RGB color space which is not truly black as it can be for video image processing.

Well, I hope that made some sense or will someone tell me I'm just raving away here.

-- Bill

I had thought softengr's comments were with regard just the DVI interface of the GWIII, not to its overall use of the RGB colorspace. I could be wrong, though.