Also per the postings in this and related threads, I just got back from a quick stop at Sears. This is actually my third time examining Voom, and I can see meaningful and positive change. The Sears personnel did not even approach me while I stood there for some time playing with the system. Don't count on them for much help. Their employer paid some big bucks for the exclusive launch rights; apparently, that left no money for employee training. Last time, I felt like I was training them.
Taking the remote in hand, I started checking things out. Yes, since opening day there is marked improvement in speed of the guide. Unlike the past 2 times, I could not create one "lock up" event. And, instead of most channels defaulting to the "demo loop", now most channels have a pop-up box that advises me to call VOOM to activate the channel.
Several channels are active. I suspect most people stop checking after hitting the channel button a few times. The 10 HD movie channels are not active, and they are the first channels you flip through via the channel button (after the weather channel at 100). Just enter 111 to bypass these and start clicking the channel button. Programming will appear (but I got to tell you, that must be one freakin' long soccer game).
Still no SD channels would appear on the TV. And still only about 7-8 actually active channels show up at whatever level of approval the Sears demo units hold. The demo channel is now appearing formally down in the sub-100 (local) channel guide. One thing I notice there is that all active local DTV channels are not showing up in the guide. They do need to add "local scan" or equivalent rather than just choosing for customers what channels should show up.
While I still have not laid my own money down for this, I am seeing rapid progress with each visit. I am looking forward to a few real reviews from people with it in their homes (on their tuned systems).