Simsbury (Hartford?) Comcast needs to get their pricing info figured out. I just got my latest bill and they're charging me a lot more than they claimed they would. It will be interesting to see how this conversation goes. I'm not sure if I posted my woes in this thread or a different one, but for some background I originally had basic "lifeline" cable (about $11/month including taxes). I called to get HDTV thinking that I should be able to get the HDTV locals for about $7 more a month. Was told repeatedly that I needed a digital package in order to get HDTV.
After much discussion, I was eventually offered a package for $29.83/month (including taxes) that would have (AFAIK) consisted of basic lifeline cable, HDTV, and the digital plus package. This would not have included the extended basic channels. I agreed to that.
When the installers came out they told me that I'd be missing out on several good channels including ESPN (which meant no ESPN-HD). They claimed that for about $42 plus tax I could get those extra channels. Because they claimed that it would cost me an installation fee for them to come back to add them but would cost nothing to drop the extra channels, I don't really watch much ESPN but I figured it would be nice to have the Hi-Def version for a month, so I said "why not", I'll try it out and probably downgrade after a month.
Well, I got the bill today and as best as I can figure it (it's of course confusing), the final bill is as follows:
$ 9.62 (Basic)
$ 0.38 (Community Access Fee)
$32.65 (Expanded Basic)
$ 9.45 (Digital Plus)
$ 7.25 (HDTV box/remote)
$ 9.38 (taxes, etc.)
So, instead of $42 plus tax, it looks like it's $59 plus tax. Based on the cost rundown, it seems like the $42 the installer quoted me lines up with what basic plus expanded basic would have cost, not taking into account the digital plus and HDTV box rental. It also looks like the initial rep I spoke with who quoted me the $29.83 was accurately giving me a true cost (for Basic cable, Digital Plus, and the HDTV box rental), though if I'm to believe many people here, she was still incorrect in insisting that I needed Digital Plus in order to get HDTV.
There are a few (literally, probably three or four) channels I'd really like from Expanded Basic and we like to listen to the Jazz music channel while we eat dinner, but am I alone in thinking that the prices for these packages is insane (the Expanded Basic in particular)? If I can get Basic cable plus the local HDTV channels for about $17 plus tax, those other channels hardly seem worth $51 extra.
Sorry for the rant.
Finally, one question I have for the group here...AFAIK, the Motorola 6208 (or 6408) hasn't been rolled out in CT yet, but when it is I should be able to get that without needing a digital package, right? Based on comments I've seen from people in other parts of the country, it sounds like there's a $10/month charge for this box. Anyone know if that is on top of the regular $7.25 HDTV box rental fee or if that takes the place of that fee (with the net result being that you're just paying about $3/month for DVR "service").