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Summary and Updates on Comcast HD DVR Deployment -- All Areas - Page 8  

post #211 of 885
Do we know when the 6408 will be available?
post #212 of 885
"I got some info from an very knowledgeable person at Comcast that the issue with the 6208 is that there is a 6408 which has a second tuner..."

They just figured this out now?

Mark
post #213 of 885
Quote:
Originally posted by dneily
Apparently Insight Communications is deploying the 6208 now . Maybe they're less cautious than COMCAST?
Correct.
post #214 of 885
Quote:
Originally posted by akshark
Do we know when the 6408 will be available?
Summer.
post #215 of 885
Quote:
Originally posted by rogo
"I got some info from an very knowledgeable person at Comcast that the issue with the 6208 is that there is a 6408 which has a second tuner..."

They just figured this out now?
Really.
post #216 of 885
Ken, are you saying that there are serious indications that Comcast will be pushing back the release of a DVR until the 6408 becomes available?
post #217 of 885
Quote:
Originally posted by Llamas
Ken, are you saying that there are serious indications that Comcast will be pushing back the release of a DVR until the 6408 becomes available?
Only in some Comcast areas. Other Comcast areas will rollout the 6208. It's a region by region decision.
post #218 of 885
Quote:
Originally posted by Ken H
Only in some Comcast areas. Other Comcast areas will roll-out the 6208. It's a region by region decision.
Is it safe to assume that if beta testers in your area are still using the 6208 then that is what's going to be rolled out in that particular area? Will both models be rolled out simultaneously or will one follow the other?
post #219 of 885
Quote:
Originally posted by fender4645
Is it safe to assume that if beta testers in your area are still using the 6208 then that is what's going to be rolled out in that particular area?
Not necessarily.


Quote:
Will both models be rolled out simultaneously or will one follow the other?
The 6208 will be available first, in the next month or so, if all goes as planned, but it will not be available in all Comcast areas, as I said above.

The 6408 will not be available until this summer, and it's not yet known where it will be distributed.
post #220 of 885
Quote:
Originally posted by akshark
Anyone know why? Will they be repaired or replaced with another model?
There was a problem with a diode that made analog channels look very pixelated. It already had been corrected. I already have one of the corrected 6208 boxes.
post #221 of 885
Quote:
Originally posted by UCSB
Hi Xebec ... welcome to avsforum. I used to work for a company called Xebec.

Many of us have been very anxious to receive our Motorola 6208's. Do you have any more information on the Motorola recall, how widespread it might be, or what problems it is addressing?
I've been using Xebec as a handle ever since I went online back in the early 80's with Q-Link (now known as AOL). The information I have is from a tech at Insight Cable company. I do not know how widespread the problem is. I've been trying to get one of these boxes since 1st quarter of 2003. The release dates from Insight kept being pushed back for various reasons. In December, I was scheduled to receive one of the 6208's but they cancelled the night before they were supposed to install it. The Insight tech told me that they had to send all their 6208 boxes back to Motorola to have a defective diode replaced that caused bad pixelation on the analog channels. I finally got the box in early January and so far, so good. The only thing it is missing is a 30 second commercial skip, and a method of downloading recorded programs from the DVR to a computer.
post #222 of 885
Was the 6x08 ever supposed to have the download feature? Maybe they never intended to give the 6X08 the feature to download. At least, that is my understanding.

Do the 6x08 have a functional firewire port? If not, then I doubt they ever will be able to download.

Isn't the download issue why the whole HDCP technology came about (to stop downloading HD movies so people will have to buy the SD DVDs if they want to keep a particular movie?)

Rich N.
post #223 of 885
Quote:
Originally posted by raidbuck
Was the 6x08 ever supposed to have the download feature? Maybe they never intended to give the 6X08 the feature to download. At least, that is my understanding.

Do the 6x08 have a functional firewire port? If not, then I doubt they ever will be able to download.

Isn't the download issue why the whole HDCP technology came about (to stop downloading HD movies so people will have to buy the SD DVDs if they want to keep a particular movie?)

Rich N.
The 6208 does have firewire, at least in Northern California. It is semi-functional. I get a lot of picture breakups over that connector, to where recording isn't really possible at this time. Hopefully it will be fixed in an upcoming firmware release, before the box is released to the public.
post #224 of 885
Quote:
Originally posted by raidbuck
Was the 6x08 ever supposed to have the download feature? Maybe they never intended to give the 6X08 the feature to download. At least, that is my understanding.

Do the 6x08 have a functional firewire port? If not, then I doubt they ever will be able to download.

Isn't the download issue why the whole HDCP technology came about (to stop downloading HD movies so people will have to buy the SD DVDs if they want to keep a particular movie?)

Rich N.
I guess I should have made my comments a little clearer. When I said missing, I meant features I would like to have seen. And as far the issue of transfering content recorded from the DVR to a PC, if you record something to the DVR in HD, you already bypass the need to purchase the DVD, so transfering it to a PC should be a non-issue. Some will say you have limited storage capacity there by limiting your stored programs. That is true, but it is also true the intented use of the firewire port is to add additional storage for increased capacity.
post #225 of 885
Quote:
Originally posted by raidbuck
Was the 6x08 ever supposed to have the download feature? Maybe they never intended to give the 6X08 the feature to download. At least, that is my understanding.

Do the 6x08 have a functional firewire port? If not, then I doubt they ever will be able to download.
Comcast 6208's will have active Firewire.

The 6200's already do. What difference would it make when archived, if you had the recording on the PVR hard drive, or not?
post #226 of 885
I am completely confused. I just called Comcast in Nashville. They say that the DVR is going to be released in two weeks. However, when I asked about how to swap the boxes, she said that I do not need to as the DVR is an add-on to the existing 5100 box. I pushed her hard on this as it is contrary to what we have discussed on this forum. She seemed like she knew what I was asking and was confident in her answer.

What do you guys think about this? Does it make any sense to anyone? I guess it's possible - just a hard drive to plug into the 5100?

I assume that she has no clue and was a good actress.
post #227 of 885
No clue.
post #228 of 885
Thread Starter 
The CSR was wrong.

However, some people will not want to "swap" boxes, if Comcast allows them to retain their 5100 (or 6200), so that they can have two tuners and thus record on the 6208 while watching another show via the 5100/6200.

Anybody out there planning to do this (assuming Comcast allows it)?
post #229 of 885
Perhaps Nashville has decided to let 5100 users keep their boxes to solve the two tuner problem ... that would be great ... but, unlikely. I'd just call back in two weeks. It was probably just a training issue and they will be swapping out the box during installation.

But, wouldn't it be great if they let us keep our 5100's or even buy them for a small amount.
post #230 of 885
why would they not let us keep the 5100 if we pay the lease fee? What if we have 2 HDTVs? then we would need 2 HD boxes.
post #231 of 885
UCSB - I agree...I am sure that she is misinformed. However, I really pressed her on the install/visit/etc. She basically said that I would just stop by their office to pick up the DVR add-on or they would drop it off. They are not taking appointments, etc. As I said, this sounds unusual and I am sure incorrect.

I will just call back in a week or so.
post #232 of 885
Thread Starter 
If you have two HDTV's, of course they will allow you to have a 5100 on one HDTV and a 6208 on another-- or maybe even a 6208 on both. But the installer will probably check to make sure your second TV is in fact an HDTV, so I wouldn't plan on pulling a fast one. (On the other hand, what if you say you want the 6208 to record programs from your SDTV-- that could very well work although you may have to pay the extra fees for a second "digital outlet.)

If you have only one HDTV, it is debatable and may end up varying according to location. If your local Comcast doesn't have many 5100's/6200's in inventory, they may want the 5100 or 6200 back for installation of new HDTV customers. (Especially the 6200's, which are relatively new boxes. Apparently, Motorola has discontinued making the 5100's-- or Comcast is not taking any more orders for them-- so you would have a better chance of keeping a 5100 as opposed to a 6200.)

And it is a given that if you keep your 5100, you will pay two lease fees (and maybe two "digital cable" outlet fees, if the second box is for a different TV). For some, the extra cost will not be an issue.
post #233 of 885
Thread Starter 
Also remember that Comcast apparently will be requiring a "digital cable" subscription in order for you to rent a 6208.
post #234 of 885
Comcast Nashville is very persistent in the fact that it will be the same box. Supposedly sometime in the first qtr. I never thought to ask about a possible add-on like bigdomer did.

Jerry
post #235 of 885
The Motorola web site has extensive documentation on each of their models ... the 5100, 6200, and 6208. I would say the chance they are going to convert the 5100 to a DVR with a add-on is zero. So the Comcast CSR department has received some incorrect training OR they were told something that confused them.

The only thing I can think of that just might have started them on this train of thought is ... if they have been deploying 6200's to HD customers and if one of those customers calls about the DVR, then they might be able to give them an external 1394 disc drive. Who even knows if this would work.
post #236 of 885
to Sonomas comments about multiple boxes, I've heard from my Comcast contacts that HD boxes in general are at a premium the week before Super Bowl. this is especially true in New England, where a good team and promotion are making them evaporate in droves.

They make the boxes 5 miles from me...maybe I should go help assemble?
post #237 of 885
I just made an appointment for Comcast to come swap out my 5100 for a 6208 tomorrow. The CSR mentioned that it will only record about 7 hours of HD programming or 30 hours of SD. Oh, well... I'm just happy that I'll be able to record HD--period! I sure hope they'll be offering additional storage capacity in the near future, though.
post #238 of 885
jcorkery,

The 6208 has two 1394 ports that are supposed to support external storage. You should ask if you can just attach a 1394 external disc drive system to expand storage. No one has been able to confirm if this capability will be operational when the boxes are first deployed.

Better yet ... if you or a friend happens to have a 1394 external drive (they are pretty cheap) ... give it a try.
post #239 of 885
Thread Starter 
OK, so the first Comcast area to get an HD DVR available to non-beta testing customers is Montgomery County, Maryland. Lucky dogs. I will update the summary in the first post.

Anyone else also getting an HD DVR available in your area soon? Do you know if you will be a "6208 area" or a "6408 area"? If you are in a "6208 area", do you have any specific information on when it will be available?
post #240 of 885
Quote:
Originally posted by bigdomer


I assume that she has no clue and was a good actress.
She has no clue.

Between this and the DirecTV / CBS HD topic, if members aren't convinced the common CSR is completely in the dark, when it comes to advanced services and hardware, I don't what would.
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