|Originally posted by lurker623
Sounds like a bad unit to me. I'd send it back. Electronics are finky. If it does not work right out of the box I take it back quickly.
Buy.com customer service has been coooperative with me. I got back the shipping costs from them. I am still waiting for the $50 rebate on the Drc70005n but if figure it will show up. Just make sure you make them understand you will are prepared to take the matter with you state's consumer affair's dept.
Got my RMA label on Saturday night after I posted my ranting! What annoyed me was that I had removed all my components in the bedroom, rearranged some furniture....and now I'll have to redo it all over again when teh replacement comes this week!!!
AFA the rebate goes, give www.rebatestatus.com
a check. Put in your info there. I only tell you this because I checked on mine last week. From the ORIGINAL 7005N I ordered back in November. Back then, the shipment I received didn't have a "shipping" form in the box. I alerted buy.com about this, and a CSR told me "Don't worry we've forwarded your concerns to the rebate company and they'll accept your buy.com receipt". Well, when I checked last week my rebate was DENIED because.....I didn't include the shipping form!!! Funny thing is, the one I received the other day HAD the shipping form in it!
Go figure. So now I'm *waiting* to hear back from Buy.com's "rebate specialist" on how to move ahead.
I just hope the replacment 7005N I re-ordered works out of the box. I'm enamored with NOT having to use VCR tapes anymore....and annoyed at the same time that the damn thing didn't work!
But, it really isn't surprising when you consider that you receive the product in it's ORIGINAL OEM packaging....they don't put it in another cardboard box surrounded with airbags/peanuts/bubblewrap...so the fact that it "was defective" really shouldn't surprise me.....should it?? :mad: