or Connect
AVS › AVS Forum › Gaming & Content Streaming › ReplayTV & Showstopper PVRs › Extended Warranty
New Posts  All Forums:Forum Nav:

Extended Warranty  

post #1 of 11
Thread Starter 
Panasonic phoned offering an extended "exchange" warranty on the Showstopper I've had about three months. The "deal" was three years for $160 or the "cheapie" of one year for $60.

I've never bit on extended warranties and luckily have never been sorry. But, maybe the warranty on this unit deserves more consideration.

Suggestions??
post #2 of 11
Put $160 into a money market (you'll get around 5%). In three years, buy a new unit.
post #3 of 11
Thread Starter 
Not to nitpick...but do you really think they will be under $200 in three years??
post #4 of 11
Considering that they're $250 now, absolutely. VCR's have dropped from $150 MINIMUM to around $40 now in the past 3 years. DVD players have dropped from $350 to under $100.

Warranties are almost 100% profit for the company. And 100% waste for the consumer. Expensive insurance better spent elsewhere.
post #5 of 11
Quote:
Originally posted by RandyL712:
Considering that they're $250 now, absolutely. VCR's have dropped from $150 MINIMUM to around $40 now in the past 3 years. DVD players have dropped from $350 to under $100.

Warranties are almost 100% profit for the company. And 100% waste for the consumer. Expensive insurance better spent elsewhere.
Not always... the $100 for the 4-year on-site warranty on my 61" would save me money if the tv went south on me one just once... another $2000 would hurt if I had to spend it again (or even $400 to get it fixed) http://www.avsforum.com/ubb/smile.gif

But on fast-path upgrade electronics under like $500 (DVD players, computer-based components [read: Replay, Tivo, anything outdated in 6 months and replaced by something of same cost for more], even receivers) it would be a waste. On computers, it is always a waste (in my opinion)... that stuff always breaks within the manufacturer warranty.

-m
post #6 of 11
Exactly. They GENERALLY aren't a good investment.

------------------
www.visitthiswebsiteandyourecomputerwillcatchanastyvirusande xplode.com
post #7 of 11
I agree completely. I have only ever bought one on my big screen. If it breaks, they're coming to my house and fixing it for free.

------------------
PRMan
post #8 of 11
At BB and CC they both have "No Lemon" clauses that say if it breaks 3-4 times, you get a NEW one! With a big screen, certainly you can find a few problems over 3-4 years that require them to come out once a year. Then you have a new one for $250 ! IF you plan on taking advantage like that, they can be a great deal.

------------------
The only constant is change.
post #9 of 11
Hi,

I bought a 4 year extended warranty for my ReplayTV 3030 unit for $79. In addition to the no-lemon clause mentioned above, if a unit cannot be fixed, they will give you a new unit (with likely larger hard drive).

The way I look at it, it'll probably mean a free, better unit for a small investment now and the protection from any repair costs for 3 years beyond.

The only caveat is that my unit was an open-box and therefore they have the option of refunding my purchase price rather than repairing the unit or exchanging it for a new one. I could live with getting back my $499 in a few years. Think what it'll buy then!

Derek

PS. How I got a Replay branded unit at Best Buy remains a mystery - I thought I was buying a Showstopper (that's what the box and my receipt said), but after opening the box, it was pure Replay (manuals, setup, remote, everything). I'm quite pleased since there has been so much Panasonic controversy (macrovision issues, slow to update to 3.0, etc).
post #10 of 11
I bet I know how it happened - someone bought a Replay-branded unit. It broke, and they bought a Showstopper and then put the Replay in the ShowStopper box and returned it. At Best Buy, the tech will turn it on, if it looks like it works, they resell it. Be glad you bought that warranty http://www.avsforum.com/ubb/smile.gif

On the other hand, Best Buy is notorious for denying extended warranty claims and several major lawsuits have been around (no idea of the outcome(s) of them) If something goes wrong, put your 'bitching' suit on when you bring it in. Also, expect to be without it for 2-8 weeks while they 'fix' it. Finally, you need to bring it in like 4 times for them to even consider replacing/refunding it.

I'm a former Best Buy drone so I'm not spewing baloney here. I worked in Customer Service (quite the oxymoron there), Computers, Computer Tech, etc.

------------------
The only constant is change.
post #11 of 11
Projection TV's are absolutely different - for one thing, most are not $100, they are $300-500. Second, PTV's require maintenance and this is often included in the extended warranty.

Finally - what you're buying with an extended warranty is a SERIOUSLY limited insurance plan - you're betting your $200 that it will break between the factory warranty ending and the extended warranty ending. A very specific timeslot that frankly most things don't break in.

Sure, there are exceptions. But as a rule, warranties are sold NOT as a convenience to the consumer, but as a moneymaker. Period.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: ReplayTV & Showstopper PVRs
This thread is locked  
AVS › AVS Forum › Gaming & Content Streaming › ReplayTV & Showstopper PVRs › Extended Warranty