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Portland, OR - Comcast - Page 136

post #4051 of 4852
It happened to me a few days ago, but I have a DCT 6416.

Perhaps they added some new shopping channel?
post #4052 of 4852
I got a split recording of TrailBlazers Courtside a little after 7:00 last night. Looking at things this morning I realized that it had reset and something had changed/reshuffled the items in the menu. I see that IPTV is now showing and it takes you to a configuration screen for on-screen caller id (it says only if you have triple play though). Haven't messed around with it yet.

On a related note, so far the DCX 3400 I picked up last Friday has been working with no issues. Coming from a two gen's old DCT, it is much faster and the remote control inputs now only take a light touch. With the DCT I had to very deliberately push the buttons firmly and slowly to get proper response. Still using my URC remote with all the old commands and it works just fine. The only thing I don't like about it is the display that is way too bright. And when the recording light comes on it looks a bit too patriotic with red (recording), white (channel/time) and blue (power). If that is all I have to complain about with it I think it's pretty good. Even the dimmer time display when it's off is pretty bright. I happened to go to the living room before dawn and still dark out the other morning to open the door to start cooling the house, and it was lighting up the whole couch area....


ron
post #4053 of 4852
ESPN360 is now available to Comcast customer's in the Portland/Vancouver area. I went into it this afternoon. Just giving the heads up.
post #4054 of 4852
Quote:
Originally Posted by crossbeaux View Post

It looks like my DCX 3400 did a reset this morning sometime between 3:45AM and 5:00AM. I have a split recording and the guide is now mostly unpopulated, so some sort of reset happened. I have no evidence of a power outage at my house (no clocks blinking, etc, which would have happened). Anyone else experience anything like this?

Welcome to the newly arrived Caller ID feature (now active on my system in Beaverton since this early morning).
post #4055 of 4852
Here's a run-down of the clear QAM channels my Magnavox 2160 (December 2008), Magnavox 2080 (July 2007) and Magnavox ZV450MW8A (August 2008) tune when connected directly to the Comcast coax feed in Portland Oregon:

2.1 KATU, 2.2 THIS, 6.1 KOIN, 8.1 KGW, 8.2 KGW WEATHER, 10.1 KOPB, 10.3 KOPB CREATE, 12.1 KPTV, 19.2-19.8 LOCAL ACCESS OR TV GUIDE, 19.9 KOPB OREGON CHANNEL, 19.10 ARTS/LOCAL ACCESS, 19.11 LOCAL ACCESS, 32.1 KWBP, 32.2 NBC SPORTS, 49.1 KPDX, 64.1 SYFY, 64.2 CMT, 64.3 FOX NEWS, 64.4 COMCAST SPORTSNET, 64.5 CNBC, 64.6 ANIMAL PLANET, 64.7 TRAVEL, 64.8 CNN, 64.9 GOLF, 65.1 ABC FAMILY, 65.2 DISNEY, 65.3 TBS, 65.4 VH1, 65.5 FOX SPORTS, 65.6 ESPN, 65.7 TVLAND, 65.8 VS SPORTS, 66.1 ESPN2, 66.2 MTV, 66.3 NWCN (WASHINGTON/OREGON/IDAHO NEWS ORIGINATING FROM KING-TV IN SEATTLE), 66.4 AMC, 66.5 COMEDY, 66.6 E!, 66.7 SPIKE, 66.8 MSNBC, 67.1 TNT, 67.2 HALLMARK, 67.3 LIFETIME, 67.4 FX, 67.5 NICK, 67.6 WEATHER CHANNEL, 67.7 CNN HEADLINE, 68.1 BET, 68.2 OXYGEN, 68.3 TLC, 68.4 CARTOON NETWORK, 68.5 TRU (COURT TV), 68.6 FOOD, 68.7 USA, 68.8 HGTV, 68.9 HISTORY, 68.10 A&E, 69.1 DISCOVERY KIDS, 69.2 SCIENCE, 69.3 HISTORY INTL, 69.4 THE FEED G4, 69.5 BLOOMBERG, 69.6 BIOGRAPHY, 69.7 LIFETIME MOVIE NET, 69.8 WE, 69.9 SPROUT KIDS, 69.10 DAYSTAR, 72.47 PPV/ON DEMAND, 73.1 KATU, 73.2 KGW, 73.3 KWBP, 73.4 KXPG (ION), 73.5 KNMT, 92.1 CSPAN2, 92.7 HSN, 92.8 QVC, 94.9 PORTLAND COMMUNITY COLLEGE, 101.7 CSPAN, 101.9 LOCAL ACCESS, 102.14 CLACKAMAS LOCAL ACCESS, 104.3 DISCOVERY, 105.2 SHOP NBC, 105.8 TV MART, 106.2 TELEMUNDO, 106.3 JEWELRY, 106.4 KOIN, 107.3 WGN AMERICA, 109.1 KXPG SPANISH, 109.2 KOPB, 109.3 KPDX, 109.4 KPTV, 110.12 LOCAL ACCESS SPANISH, 101.13 LOCAL ACCESS, 113.13-113.14 TV GUIDE, 116.8 LOCAL ACCESS, 116.9 CLACKAMAS LOCAL ACCESS/ARTS, 117.12 US CONN SHOPPING, 117.13 UNIVISION, 117.13, 120.4-120.9 ESPN RADIO

Comcast doesn't document these channels/networks/services. Comcast associates will not "officially" confirm that there are any clear QAM sub-channels. It's Comcast's position that a customer must obtain a DTA or converter box to receive their service.

Comcast documents only the "whole" number assignments provided by their DTAs and converter boxes that "map" these and other "services" to "locations" in Comcast's 100, 200, 300, 400, 500, 600, 700, 800 and 900 numbering scheme.
post #4056 of 4852
Quote:
Originally Posted by George-O View Post

Welcome to the newly arrived Caller ID feature (now active on my system in Beaverton since this early morning).

Is the Caller ID feature also working for anyone in Portland yet?
post #4057 of 4852
Quote:
Originally Posted by George-O View Post

Is the Caller ID feature also working for anyone in Portland yet?

my understanding is that the callerid feature after they loaded it on the boxes did not work right so they turned the feature off you can still access the callerid menu from the box but it does nothing.
they are going to try again on the week of the 4th
post #4058 of 4852
Quote:
Originally Posted by skihoodoo View Post

my understanding is that the callerid feature after they loaded it on the boxes did not work right so they turned the feature off you can still access the callerid menu from the box but it does nothing.
they are going to try again on the week of the 4th

Maybe they can figure out how to not reboot our DVRs by then.
post #4059 of 4852
Quote:
Originally Posted by skihoodoo View Post

my understanding is that the callerid feature after they loaded it on the boxes did not work right so they turned the feature off you can still access the callerid menu from the box but it does nothing.
they are going to try again on the week of the 4th

Thanks for the update .... It worked one time here in Beaverton and then no more after that ..... this saves me a phone call to Comcast Tech Support for now.
post #4060 of 4852
Quote:
Originally Posted by k7ar View Post

Hi everyone, I'm new to this thread and new to Comcast. Last weekend I got a DCX3400 installed in my living room and a DCX3200 installed in my office. Question: Anyone know if the Ethernet connection is functional? If I connect the 3400 and 3200 to my network can they see each other and share DVR content? I suppose I should just hook them up and try it, but I thought I might ask here.

Appreciate any info, Regards,
Al Rovner
Vancouver, Wash.

Hi Al...remember me? In another thread I had said your name gave me a "start"!

I do not have your units, as I just switched to TiVo HD's. However, I had been told that what you want will work IF Comcast had the supporting software loaded into the DCX's. So you may have to just try it no matter what they tell you.

'73,

Dave
post #4061 of 4852
Can someone please help me?

I hope this isn't too off-topic, but I wanted to post here so that I could get advice from others in the Portland, OR vicinity with Comcast.

We reluctantly made the switch from expanded basic analog to the comparable level of digital service about two months ago, just ahead of Comcast's deadline for doing so. Things worked okay after that, although I can't say I was thrilled. But at least things worked.

Then for the past week or two we started having problems with more and more pixelation on our main TV. The other two TVs (with DTA) worked fine, but the one with the box kept getting worse each day, until eventually we had only a handful of stations that would come in at all. We tried switching cables around, checking our set-up, etc. and also had the box re-activated a couple times. After speaking with Comcast, they recommended switching boxes. So I went to the local Comcast office and exchanged boxes. They didn't have the original box, and gave me something different. I brought it home, had it activated, and it didn't work. So to further troubleshoot, I took the box to one of our secondary TVs and tried it on that and tried the working DTA on the main TV. The main TV still didn't work, and the box didn't seem to work on the secondary TV, but I thought I'd manage to isolate the problem to the main TV. However, when I plugged the DTA back into the secondary TV, it started having problems with pixelation and some dropped stations (not as bad as the main TV, but problems I hadn't had before). I checked our third TV, which had not been having problems, and it, too, was having pixelation and dropped channels. So I figured that, in addition to whatever is going on with the main TV, there must have been something wrong with Comcast's signal at that time, to suddenly affect all three TVs (main one not working and other two working on some stations but not all).

I found the manual for the STB and did a cold initialization, which left me with a totally blank screen when hooked up to the main TV last night, and then had Comcast try activating the box again. This time it worked, and all stations came in beautifully.

At some point today, the box stopped working again. And our other two TVs with the DTAs each are missing some stations (actually TV #3 is only missing one station, which I'm willing to live with---although it would be nice to get everything we pay for; TV #2 is missing several stations, including CBS and Discovery station, along with some I don't care about at all--Jewelry, HSN, etc.).

I am totally confused. Why would everything work for a couple months and then suddenly have so many problems. I'm finding it hard to troubleshoot, with such inconsistent results. I imagine I'll have to call Comcast and get someone out her, but what will they be able to do for me? How likely is it that the problem originates with Comcast, versus our inside cables, etc? My husband staunchly refuses to even consider that it could be anything inside our house, but since the other TVs have been mostly getting decent reception through the majority of this time, I keep thinking it must be something unique to our main TV (i.e., the cable wall outlet or the way that TV branches off from the main feed, etc.). The events of the last couple days, however, have me totally confused.

I try to do as much troubleshooting as I can before calling for help, and I look for patterns to give me a clue about what might be going on, but I'm just lost.

I'm sorry this is so long and rambling, but it's an ever-changing story. If anyone could offer any ideas where to start looking or what might be causing these issues, I'd be very grateful.
post #4062 of 4852
Quote:
Originally Posted by EmiLee View Post

Can someone please help me?

I hope this isn't too off-topic, but I wanted to post here so that I could get advice from others in the Portland, OR vicinity with Comcast.

We reluctantly made the switch from expanded basic analog to the comparable level of digital service about two months ago, just ahead of Comcast's deadline for doing so. Things worked okay after that, although I can't say I was thrilled. But at least things worked.

Then for the past week or two we started having problems with more and more pixelation on our main TV. The other two TVs (with DTA) worked fine, but the one with the box kept getting worse each day, until eventually we had only a handful of stations that would come in at all. We tried switching cables around, checking our set-up, etc. and also had the box re-activated a couple times. After speaking with Comcast, they recommended switching boxes. So I went to the local Comcast office and exchanged boxes. They didn't have the original box, and gave me something different. I brought it home, had it activated, and it didn't work. So to further troubleshoot, I took the box to one of our secondary TVs and tried it on that and tried the working DTA on the main TV. The main TV still didn't work, and the box didn't seem to work on the secondary TV, but I thought I'd manage to isolate the problem to the main TV. However, when I plugged the DTA back into the secondary TV, it started having problems with pixelation and some dropped stations (not as bad as the main TV, but problems I hadn't had before). I checked our third TV, which had not been having problems, and it, too, was having pixelation and dropped channels. So I figured that, in addition to whatever is going on with the main TV, there must have been something wrong with Comcast's signal at that time, to suddenly affect all three TVs (main one not working and other two working on some stations but not all).

I found the manual for the STB and did a cold initialization, which left me with a totally blank screen when hooked up to the main TV last night, and then had Comcast try activating the box again. This time it worked, and all stations came in beautifully.

At some point today, the box stopped working again. And our other two TVs with the DTAs each are missing some stations (actually TV #3 is only missing one station, which I'm willing to live with---although it would be nice to get everything we pay for; TV #2 is missing several stations, including CBS and Discovery station, along with some I don't care about at all--Jewelry, HSN, etc.).

I am totally confused. Why would everything work for a couple months and then suddenly have so many problems. I'm finding it hard to troubleshoot, with such inconsistent results. I imagine I'll have to call Comcast and get someone out her, but what will they be able to do for me? How likely is it that the problem originates with Comcast, versus our inside cables, etc? My husband staunchly refuses to even consider that it could be anything inside our house, but since the other TVs have been mostly getting decent reception through the majority of this time, I keep thinking it must be something unique to our main TV (i.e., the cable wall outlet or the way that TV branches off from the main feed, etc.). The events of the last couple days, however, have me totally confused.

I try to do as much troubleshooting as I can before calling for help, and I look for patterns to give me a clue about what might be going on, but I'm just lost.

I'm sorry this is so long and rambling, but it's an ever-changing story. If anyone could offer any ideas where to start looking or what might be causing these issues, I'd be very grateful.

I think you need to get a technician to come out to your house and check out signal strengths and connections, etc. There's probably something wrong with the cable into your house or inside of your house.
post #4063 of 4852
Quote:
Originally Posted by crossbeaux View Post

I think you need to get a technician to come out to your house and check out signal strengths and connections, etc. There's probably something wrong with the cable into your house or inside of your house.

Ditto. High temperatures reduce the performance of coax cable, so with the heat wave we're having anyone with a marginal signal will fall on the wrong side of marginal during the day.
post #4064 of 4852
Thanks to both of you. It makes sense to me that it is inside. It's hard to troubleshoot with so many variables and hard to understand why some stations come in and others don't. Also don't understand why it works to re-activated. The reactivation will usually last for about 12-18 hours, then we lose almost all the stations.

My husband has decided he will check the cables in our attic (he ran those cables) to see how everything checks out.

Thanks for offering the benefit of your experience.
post #4065 of 4852
Quote:
Originally Posted by crossbeaux View Post

I think you need to get a technician to come out to your house and check out signal strengths and connections, etc. There's probably something wrong with the cable into your house or inside of your house.

I second that, from experience! Had similar problem two years ago with the first Comcast installation. When the second technician showed up a few weeks later, he noticed a "bent" coax from the box (outside) the house with a connection that was poorly crimped. Also, a couple of loose connections here and there. Fixed it and didn't have a problem since.
post #4066 of 4852
Quote:
Originally Posted by Hormoz View Post

I second that, from experience! Had similar problem two years ago with the first Comcast installation. When the second technician showed up a few weeks later, he noticed a "bent" coax from the box (outside) the house with a connection that was poorly crimped. Also, a couple of loose connections here and there. Fixed it and didn't have a problem since.

The beauty of cable TV wiring is it's not "rocket science". Which means the customer should be able to say "fix it" and have a reasonable expectation of that actually happening, eventually.

OTOH there are plenty of horror stories about "provisioning" and "billing". Those are apparently much more complicated than rocket science, as demonstrated by both Comcast and Verizon. Of course, it doesn't help that both those companies diligently strive to obscure the actual prices of individual services, preferring instead to offer "bundles".
post #4067 of 4852
Just curious if there is a desired HD box (particular model) to have regarding image quality or do we have to live with the blocky mess that is Comcast HD cable. I currently have the standard (no DVR) black & gray Motorola HD box (sorry don't know the model #) and with just about any motion their compression becomes extremely obvious. Movies like Speed Racer (with tons of fast motion) are completely unwatchable (not that I care to watch SR but I am paying for this service after all). We had the basic cable previous to this and the QAM channels came in perfect, no blocky mess (I know apples and oranges). I thought they were upgrading to better compression methods, heck the motorola hd dvr box that I had several years ago was better than this, what happened?

Any suggestions... ?

Thanks,
Jason
post #4068 of 4852
Good afternoon:

I noticed today that the NFLHD and NHLHD was available on my cable package today (Digital classic with HD). Also ESPNU is now available in standard definition on channel 411. It has not shown up as an HD channel yet. Just wanted to pass the word.
post #4069 of 4852
Anyone got their Caller ID feature working yet?
post #4070 of 4852
Quote:
Originally Posted by George-O View Post

Anyone got their Caller ID feature working yet?

You may need to phone Comcast to activate it. As I recall, Comcast had to ping my modem to get caller ID to work. I'm in the Seattle suburbs.
post #4071 of 4852
Quote:
Originally Posted by jhachey View Post

You may need to phone Comcast to activate it. As I recall, Comcast had to ping my modem to get caller ID to work. I'm in the Seattle suburbs.

Just called Comcast .... they said that it's just starting to roll out today and should be completed by week's end. No user action is required other than enabling the Universal Caller ID feature from the set top box menu. Thanks!
post #4072 of 4852
message come up this morning
LL
post #4073 of 4852
FWIW, I've found the HDCP implementation on the DCX box to be a bit more sensitive than on the previous DCT box I had. For the last year I had been running two panels off the DCT, a samsung plasma via component in the living room and my older sony LCD that I hung from the ceiling in my exercise room via a 60' HDMI run though my attic. I was concerned when I first set it up that the long HDMI run might cause PQ issues on the LCD and looked at using a powered HDMI switch at the time, but I used large gauge cable and it worked just fine without anything else.

After I hooked up the DCX I found that when ever I turned on the LCD it would trip the HDCP and the box would automatically switch back to 480p mode. It didn't seem to make any difference to the handshake as to what was turned on first. I was worried that it might have been an issue with the panel and it's HDMI setup so I disconnected the DCX from the cabinet and and hooked it up directly in the other room with a 10' HDMI cable to the sony and it worked fine. So it seems the long cable run was diluting the signal enough that it wouldn't make a proper handshake.

I went ahead and ordered this little powered Momoprice HDMI 1x2 splitter in hopes that the boost in signal will do the trick. The added benefit of being able to go ahead and hook up the samsung panel via HDMI will be nice, although testing I've done shows a surprisingly close PQ between the HDMI/component outputs.


ron
post #4074 of 4852
The Seahawks/Chargers pre-season game is just about to start. NFLHD network is showing it in HD. KPTV (Comcast 712) is showing the same feed cropped to 4:3 with pillar bars. Why? Is this some sort of NFL restriction?
post #4075 of 4852
It's possible KPTV isn't able to pick up the HD feed of the game or possibly it would require repointing one of their dishes.
post #4076 of 4852
Oh, another possibility is that the NFL feed is 1080i and KPTV has no way to convert it to 720p. Some Fox stations don't have much more than the splicer and an upconverter.
post #4077 of 4852
Comcast screwed up my bill and it still isn't right after talking to 3 different people and getting 3 different answers.
I guess by bundle they meant they would be charging me a bundle for the services.

Dumped them and went with Dish Network.
post #4078 of 4852
Tell us more, please.
post #4079 of 4852
be aware comcast has started making some qam channel changes with
ch 2,8,3/11,5/22 (area dependent) where on 73.x(active as of posting) now 15.x
16,17 where on 92.x (active as of posting) now 18.x cspan2 is now on this qam channel as well
10,12,317,13/5 (area dependent) where on 109.x(active as of posting) now 103.x

example Portland-Salem /Linn County
post #4080 of 4852
Quote:
Originally Posted by skihoodoo View Post

be aware comcast has started making some qam channel changes with
ch 2,8,3/11,5/22 (area dependent) where on 73.x(active as of posting) now 15.x
16,17 where on 92.x (active as of posting) now 18.x cspan2 is now on this qam channel as well
10,12,317,13/5 (area dependent) where on 109.x(active as of posting) now 103.x

example Portland-Salem /Linn County

All Comcast QAM channels remain untouched in Beaverton as of 8:30 pm Thursday.
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