|Originally posted by bjoh11
I guess my only choice to is to move my address registration in Southwestern MN. Someone please explain the process / do's and don'ts of this.
I receive a locals package from Minneapolis which is O&O / but I am caught in a DMA from keyc Mankato.
Talked to their station mananger about a waiver / their tower is 75 miles away broadcasting at 25% digtal signal - but he refuses to grant waiver? Says he cannot give away customers, although I cannot physically receive a signal? He says I need to blame Directv because they refuse to put his station on their locals package? I explain had nothing to do with that decision and I simply want to watch the Super Bowl in HD. Claims he cannot grant my waiver or he could be sued by everyone else asking for waiver he wants to deny. Customer friendly ----not!!!!!
Step 1. Find an address (probably inside Minneapolis city limits) that is NOT within the Mankato grade-B signal. Best if you have a friend with such an address that you know doesn't have D* (if the address shows up as already having D* service, you're hosed). I've heard of some folks that use movie theater addresses, though. :eek:
Step 2. Call D* customer service (I'd wait until the morning rush over CBS-HD dies down, but before folks get home this evening and find they also have CBS-HD issues). Tell the CSR that you have moved and need to move your service address to the address in Step 1. Make sure to tell them that you want your billing address left the same. They probably won't question this, but if they do, just tell them that you are on a work project that requires you to be in Minneapolis for several months, and you want to have your service address moved there for that time. They will probably ask about D*'s "movers" program. Tell them "no thanks, I already have all my equipment installed at my new address - don't need the movers program."
Step 3. Verify that all your equipment still works after the address change and that you still have the same programming.
Step 4. If you don't automatically get CBS-HD after the service address change (you probably won't), wait a reasonable lenght of time, then call back and get it activated.
You're done. But remember that you can't now call D* to ask for in-home service, because they'd send someone to your service address. Once you do this, you're "on your own" as far as maintaining your equipment.