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New Hampshire - Comcast - Page 71

post #2101 of 2506
According to a thread here on AVS, the Samsung DTB-H260F supports both ATSC and QAM. Perhaps that would work for you

http://www.avsforum.com/avs-vb/showthread.php?t=728392
post #2102 of 2506
It does appear to have some, perhaps limited QAM ability:

http://www.avsforum.com/avs-vb/showt...1136626&page=2

From the sounds of it, as long as the channels are not encrypted, but are "clear", then the QAM works.

Nick
post #2103 of 2506
Does anyone know which of Comcast's channels are clear? Is there a way to look it up?

Nick
post #2104 of 2506
hello Nick. You might want to refer to the the horse's mouth:
http://www.comcast.com/Localization/...shx%3farea%3d0
post #2105 of 2506
Quote:
Originally Posted by Just Nick View Post

Does anyone know which of Comcast's channels are clear? Is there a way to look it up?

Its going to vary depending on where you are. Check out the HDHomeRun channel guide, which is based on people's scans of their cable or OTA choices - make sure to change the pulldown at the top of the result page to Cable since it defaults to antenna

http://www.silicondust.com/hdhomerun/channels_us
post #2106 of 2506
Anybody have any luck getting the nex DCX boxes in southern NH?
post #2107 of 2506
Quote:
Originally Posted by travis33 View Post

Anybody have any luck getting the nex DCX boxes in southern NH?

I picked up mine from the Manchester office. Though they don't always have them in stock.
post #2108 of 2506
We have a couple of the DCX boxes at work to develop against (we do cable and Video on Demand stuff). They look like pretty slick little boxes. What's the advantage of these boxes over the many other set top boxes that are out there ?
post #2109 of 2506
Comparing the last Comcast boxes to these, I think they have a bigger hard drive (250GB vs. 160GB), they have "pass through" mode that shows the channel in it's native form (720p or 1080i) and they reportedly change channels quicker than the old boxes.

When did you guys pick yours up?
post #2110 of 2506
I was able to get the DCX box a couple of weeks ago. I tried the service center in Nashua but they told me that I would have to check constantly to get one. You can't call them and they will not put you on a list. I wasn't about to go there every day hoping to get one.

So, I called the 800 number and complained. The CSR put me on hold and called the Nashua office. Two minutes later, she came back and told me that they had reserved one for me.

It has a 250g hard drive and the color is black. It has a few more settings than the DCH3416 but otherwise it operates the same. I think that it is actually a little slower changing channels.
post #2111 of 2506
Thanks Murfee. I went there a couple of months ago. The CSR at the Nashua office was nice, he put my name on a list for one, but I haven't got a call.

I guess I've got something to do on a rainy Saturday morning, tomorrow.... better than raking leaves.
post #2112 of 2506
Travis...I know what you mean about raking leaves. It is almost as enjoyable as standing in line at the Comcast office. Good luck getting the box. Remember, the squeeky wheel gets the grease.
post #2113 of 2506
I live in Nashua and I received a letter from Comcast today announcing the digital migration on 3/25/2010. They have a website to order the 2 free digital adaptors which you can now order. Each additional adaptor beyond the 2 free ones is $1.99/month.

Anybody else get the letter?
post #2114 of 2506
Anyone else renting who is going to jump ship and buy their own modem? I got my first bill with the $5 rental charge and I immediately went to Amazon.com and ordered a Motorola SB6120. I refuse to give Comcast any more money.
To replace the 5100 which would have taken 20months to pay back at $3/mo. Instead I got a DOCSIS 3.0 compliant modem for $85 and it will pay for itself in 17 months. I could have gone with the 5120 and saved some but at least now I am future proof. Was only $25 more.
I'll install it tonight and let everyone know how it goes.
Anyone else who has done this, would love to hear your experiences.

-Scott
post #2115 of 2506
I wasn't aware that you could purchase a replacement modem. I will be curious to see how you make out. How did you know which product to purchase?
post #2116 of 2506
Quote:
Originally Posted by murffee1 View Post

I wasn't aware that you could purchase a replacement modem. I will be curious to see how you make out. How did you know which product to purchase?

You absolutely can purchase your own modem instead of renting one from Comcast. I had a Motorola Surfboard 5120 for the longest time, and it worked flawlessly. The only reason I had to give it up was I went with the Comcast Digital Voice phone service, which comes with a combination cable modem / voice termination box.

Any old DOCSIS compatible cable modem should work. At this point, you should only consider DOCSIS 3.0 units, since that's what Comcast is rolling out now. The benefit is download speeds approaching 100Mbps, and uploads approaching 30Mbps.
post #2117 of 2506
My very first day I went broadband , I had already had my Motorola "Surf-board".

Comcast gets enough as it is

Plus at the time , I got the modem for free after a ton of red tape from the old CC`s rebate policy.

But that was 2.5 years ago !

Later ,

Gary 
post #2118 of 2506
I guess that my situation is a little different. I pay $5/mo for the telephone service(voice data equipment eMTA). Comcast forces me to use that digital phone modem which includes broadband internet access. I recently upgraded to 22mbps so they added an additional modem(CISCO DOCSIS 3.0) at no additional cost. The CISCO modem now separates the telephone modem from the internet modem. Because I have the digital phone service with triple play, I am forced to use their eMTA box.
post #2119 of 2506
Well if they are giving faster speeds , without additional cost , then I would need to up-grade my modem.

I would still buy and not rent , if possible !!

Good luck

Gary 
post #2120 of 2506
My yearly contract with Comcast expired a couple of weeks ago so I called them to negotiate a new price for the triple-play. After all was said and done, the new price included the high-speed internet access. They gave me the CISCO 3.0 because the eMTA is not capable of the high speed. That is why the CISCO modem has no additional cost. I would have no reason to purchase my own modem because I have to pay the $5/mo for the digital phone service anyway. I am only getting the CISCO 3.0 for free because I have the eMTA already included in the newly negotiated triple-play price.

It is crazy but I go through this every year when I renegotiate the contract. Next year will bring something different.
post #2121 of 2506
Sounds like you made out A-OK !

I still have not gone digital voice yet , but I am getting real peeved at FP.

So is the new speed the same price ?

If so , I remember seeing a DOCIS 3 modem somewhere on the web that you could buy. That was about a year ago , can`t remember the site , but there is always "Google" !!

I still remember 'dial-up" , and the long lunch breaks wait for stuff to up-load !!

Later

Gary 
post #2122 of 2506
Jedi...I was one of the first Comcast digital phone customers. I went through a lot of problems initially but things have settled down. When FP took over, I was thankful that I had Comcast.

The big problem is what happens during power outages. The backup battery only lasts about 3-4 hours. There is a slot for a 2nd battery so I begged them for another battery. They eventually gave me the 2nd battery so I have 6-8 hours of backup. Last year's ice storm made me thankful that I had a cellphone because I lost power for 5 days. Comcast did give a 5-day adjustment after I demanded it.

Overall, the sound quality is good and you have a bargaining tool with the triple-play.
post #2123 of 2506
Thanks for the info murfee1.

Yup , FP ain`t lookin` so great , and you are right about a bargaining tool.

Right now , I`m just hang`n low , and keep`n me eye-ball around the corner !!

Later !

Gary 
post #2124 of 2506
Quote:
Originally Posted by murffee1 View Post

My yearly contract with Comcast expired a couple of weeks ago so I called them to negotiate a new price for the triple-play. After all was said and done, the new price included the high-speed internet access. They gave me the CISCO 3.0 because the eMTA is not capable of the high speed. That is why the CISCO modem has no additional cost. I would have no reason to purchase my own modem because I have to pay the $5/mo for the digital phone service anyway. I am only getting the CISCO 3.0 for free because I have the eMTA already included in the newly negotiated triple-play price.

It is crazy but I go through this every year when I renegotiate the contract. Next year will bring something different.

I'm in a similar situation. My triple-play bundle has expired, and need to re-up with a new bundle. Did you have to jump through multiple hoops to get an acceptable bundle and price, or did they make you fight for every nickle ?
post #2125 of 2506
Actually, the woman that I spoke with on the 800 Comcast line was very straight forward. I told her how much I was currently paying and that I needed a package that would not cost anymore money. I was willing to get rid of all the premium stations except HBO.

They have certain bundle packages that they offer and I am not sure how much they can deviate from the company policies. The package that she gave me dropped my cost by about $8/mo. The only thing that I had to sacrifice was the Movie Channel which I never watch anyway. Plus, she threw in the high-speed internet access(I just had to go to the office and pick up the Cisco modem). I had the lower speed internet access before so I was happy about that part of the offer.

So, I still have a package that includes all channels including all the premium stations(minus the Movie Channel) and the high-speed internet access for $8/mo less than what I was paying.

I think that it pays to be proactive and call them before your contract is up. I called only a couple days before because I miscalculated the contract date.
post #2126 of 2506
My phone call with Comcast went well. I was on a $129 triple-play bundle, which apparently isn't available anymore. So, I went with the $139 bundle, which means I lose Starz (not a biggie), but I gain DOCSIS 3.0 access at 22/5 speeds. The CSR was even gonna try to swing a free DOCSIS 3.0 cable modem rental, since I also need my Arris MTA for the Comcast Digital Voice service.

In other news, I straighted out my CableCARD billing. My TiVo Series3 needs two S-Cards to enable both tuners, so I have to rent 'em both. I was getting dinged $6.50/month for the second card (first one was free). When I was on the phone with the CSR, I brought this to her attention. I always do this when I'm the phone with Comcast, but never get anywhere with them. Lo and behold, she says that I should have only been charged $1.50/month all along, and that I would probably be seeing a refund of 6 months worth of CableCARD overages.
post #2127 of 2506
Got my new modem installed. Took a couple of tries for the tech that I spoke with to get it right (entered the wrong MAC address), but I finally got connected after about 30 minutes on the phone. I see no difference in speed between the two modems which I didn't expect since I am not on a DOCSIS 3 tier. I am on the lowest tier but still get 30Mbit down and 6Mbit up. Can't complain about that. I only went with the Motorola 6120 modem to future proof my investment and the price was right. I'll return my old one and start saving the $5/month.
As for phone, I have been using Vonage now for about 7 years. Have had no issues for at least 5 of those years now and especially since the cable speeds have increased. Just dropped that service down to their lowest (400 Minutes/month) and only pay $24/month after all the fees and taxes. I use my cell phone most of the time anyhow so the 400 minutes is no limit.

For those looking for a Moto 6120. Check Amazon. $85 with free shipping.

Happy surfing
-Scott
post #2128 of 2506
Paul...congratulations on your success with renegotiating the triple-play. It looks like you got a good deal(if there is such a thing from Comcast).

I received 2 Digital Transfer Adaptor boxes for my 2 analog TVs from Comcast for the conversion in March 2010. The boxes are very small but look ok. There is only a power light on the front and no channel display. One of the boxes didn't get all the channels so I spent about 30 minutes on the phone with Comcast to get the 2nd box working properly. It took a little longer than it should have because there was a bit of a language issue with the guy that I was speaking with.
post #2129 of 2506
Quote:
Originally Posted by murffee1 View Post

I received 2 Digital Transfer Adaptor boxes for my 2 analog TVs from Comcast for the conversion in March 2010.

Are you on an old SA system or are you on a Motorola system? Trying to find out when the big digital switch day is here for us in Milford..

-t
post #2130 of 2506
I live in Nashua and I got a letter last week from Comcast announcing the switch in March 2010. The letter suggested getting the DTA boxes as soon as possible for any analog sets. The first 2 boxes are free. I received the boxes by UPS in about a week.

I assume that Milford will be around the same time.
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