Originally Posted by Kev4Bama
It has been awhile and we still have not heard from anyone trying out U-Verse, I am intrested to get impressions from people in the Birmingham area who have gotten it but have had a hard time finding any.
We are in Inverness and signed up for Uverse as soon as I got the postcard in February. In the 2 years we had Charter (after a previous six years with DirecTv) we went through 9 DVRs and so many service appointments that I had literally lost track.
As for Uverse, it was shaky at first and took about (4) visits to get everything right. (Setting up my wireless network caused lots of problems until they allowed me to bridge their 2wire router and use my Dlink; then all was fine).
At first there was lots of pixelazation and random pauses with sound dropping out. Took three visits before they realized that the cable that ran from the splitter to our kitchen was old cable wire. Once they replaced that, everything was fine. Yes, that one cable messed up all our other (3) televisions.
We have one HDTV in our living room and HD picture quality is good, but not quite as good as Charter. It's especially noticeable with blacks and reminds me of our DirectTv days. However, having so many HD channels more than makes up for the slight downgrade in picture quality if you ask me. Picture quality on SD channels or our old tvs is outstanding.
My wife loves that she can watch her recorded shows in any room. Plus, if she starts something in the kitchen and moves to the bedroom, it remembers where she was in the program. Didn't seem like a big deal to me, but she loves it.
DVR is miles better than Charter but still not as easy as Tivo. (What is so hard about putting 15, 30, 60 minute jumps in scan that only Tivo has that feature?)
The hard drive is HUGE. I have 45 hours of HD recorded and still have 54% of disk space remaining.
Can program the DVR from my computer or phone.
Can record (2) SDs and (2) HDs at the same time.
iPhone application coming out later this year. At that point I will be able to fully control my DVR from my iPod (schedule, delete, change channels, the works.)
Handles series recording better than Charter DVR.
LOTS of HD channels and more seem to pop up every week.
Cheaper for us than cable. (4) receivers, HD, 200 package, 6.0 DSL for $100/month plus taxes and fees.
Service. The (2) reps that came to the house both called a couple days after service to make sure everything was still okay. I mean, are you kidding me? Maybe this division of AT&T realizes what a difference great customer service makes.
Can't program the DVR from the other receivers in the house. If I am on the main TV and the wife wants to record something, rather than have me pause my show she just goes online and does it. (Apparently this will be fixed in an update this summer.)
Series recording not as polished or as easy as Tivo. If you have it set to record first run and rerun, it will create multiple records in your playlist. Tivo always seemed to know if it was either recorded or had been previously recorded and would not duplicate. But that's really a minor tiff.
Took (4) visits to my house to get it set-up.
Can't jump in 15 minutes increments when scanning.
No clock on the front of the DVR. This may sound insane but my wife actually bought a clock for our coffee table she missed it so much.
HD picture quality not as strong as cable. But with 60+ HD Channels included I will take the trade-off.
On Demand line up not as strong as Charter.
After almost 5 months with Uverse I am a very satisfied customer. The pros definitely outweigh the cons. At this point, my only gripes are nit picking. I am a fan of Uverse and highly recommend it.