|Originally posted by Vaggeto
Ouch... so you still don't have it?
Also, what's up with the guy trying to get your DirecTivo? Can you explain that a bit? I can't image why that would happen.
Strangely, he did not want to call either D* or his dispatcher/supervisor for clarification so I asked him to leave. His supe called back, apologized, and then he called D*. After about four hours D* told them to install the HD-STB without collecting a receiver and then came the 2nd, 3rd, and finally the 4th appointments.
In the end I got a 4x8 cascadable multiswitch out of it and another apology from, this time from D*'s customer retention department.