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Houston, TX - Comcast / DBS - Page 180

post #5371 of 9937
hey you guys who are going to get the new box, please make a note here on HD quality, if the new box/SDV makes any difference. thanks!
post #5372 of 9937
Don't worry - I'll give it the ultimate test drive!
post #5373 of 9937
This was lost in the crash, thought I'd post again to get some advice. Sorry to be a bit ignorant on this.

The most recent lineup change screwed up the QAM channels on my tv. I get NBCHD on 2-1, but no CBSHD, ABCHD, or the other networks that broadcast in HD. I have no STB and don't plan to get one.

My computer card (Hauppage) can still tune the channels where they always were.

Anyone know what the deal is?
post #5374 of 9937
I know we don't ordinarily discuss "programming", but our "friends" at Comcast and Encore have put something out there that is unusual, and is good family entertainment for all but the real youngsters (less than 8 or 9??).

"How The West Was Won", one of only 2 full length movies shot in Cinerama has been converted from 3, 70mm prints, to one HD 16:9 transfer. Now one might quibble about some of the editing decisions in terms of shot selection; however, I have previewed several sections, and it's generally quite solid. The movie was directed by 3 of America's finest western directors, and well known stars are sprinkled liberally throughout the story of the movement to settle the west. (The other true Cinerama movie was "The Wonderful World of the Brothers Grimm".)

For those of you too young to recall, we had two Cinerama theaters in Houston. One was at Post Oak Blvd and Richmond, across from where Best Buy is now, and the other was on the SW Freeway side of Sharpstown Mall. The theaters had huge, curved screens, which almost reached the edge of ones peripheral vision and the early "demo" films of roller coasters and ferris wheels could easily make some folks motion sick. Three 70mm projectors were used: 1 down the center and 2 crosswise. There was also a 70mm audio player with 6 track sound, and all of this was synchronized by an early "time code-like" signal. In the 60's, this was not an easy task.

Alas...the future of 3 strip/3 projector Cinerama ran into the obvious issues of each filmstrip being exactly the same color, and the editing problems if a frame or two was damaged and had to be removed. Plus...the 3 filmstrip, 3 lens, curved camera was bulky...to say the very least.

So...Cinerama came up with a single film version; however, it was nothing but ultra-Panavision 70, shot with a wide angle lens. The screens had to be revised with a shallower curve, and still, the top edges of the fall left and right images "fell" toward the center of the screen. It was a less than spectacular solution and henceforth, Cinerama died. "It's a Mad, Mad, Mad.... World" was the only feature I recall shot in this manner.

So...if you want a little Labor Day entertainment, flip over to ch-924, choose HD Movies and prepare to have a little adventure. When you see the titles come on, letterboxed, that's the full width of the original movie. Just imagine that the entire movie was originally in this aspect ratio, on a monstrous curved screen. As the film progresses, you'll be able to catch a few spots where 2 of the filmstrips have been seamed (as they were originally via projection) to produce a single 16:9 image.

For your edification and education, the scene of the raft rolling down the rapids of the Missouri river is just the center strip of the original film. Imagine how it looked when you could see it...plus both sides of the river banks, without distortion.

Oh...make a lot of popcorn...it's just shy of 3 hours; however, with VOD, you can watch it in "episodes".

Enjoy!!
post #5375 of 9937
Anyone see where Comcast will start capping internet usage to 250GB/month Oct. 1st??
post #5376 of 9937
Quote:
Originally Posted by mmatheny View Post

Anyone see where Comcast will start capping internet usage to 250GB/month Oct. 1st??

Story is here: http://www.pcmag.com/article2/0,2817,2329170,00.asp

CFC
post #5377 of 9937
Anyone else having a problem with FSN Houston HD 302 with an 8300HDC?

I noticed yesterday when I recorded Astros game during the day. I came home to watch it and the audio was doing the stutter effect, along with some video glitches. I am trying to watch the pregame show for tonight's game and the same problems are happening again. I called Comcast and to no surprise they were no help. In fact the guy actually tried to sell me the MLB package. Yeah right just as the season is coming to a close.

Just wondering if this is a Comcast or FSN issue.

Any feedback would be appreciated.

-German
post #5378 of 9937
Quote:
Originally Posted by Grmn46 View Post

Anyone else having a problem with FSN Houston HD 302 with an 8300HDC?

I noticed yesterday when I recorded Astros game during the day. I came home to watch it and the audio was doing the stutter effect, along with some video glitches. I am trying to watch the pregame show for tonight's game and the same problems are happening again. I called Comcast and to no surprise they were no help. In fact the guy actually tried to sell me the MLB package. Yeah right just as the season is coming to a close.

Just wondering if this is a Comcast or FSN issue.

Any feedback would be appreciated.

-German


Same problem here in Pasadena
post #5379 of 9937
Quote:
Originally Posted by mmatheny View Post

Don't worry - I'll give it the ultimate test drive!

Mike, I went to ask Comcast in Webster about the new boxes. The guy there tried to assure me that they are not getting new Motorola DVRs. He said that they were trying to eliminate all HD non-DVR Motorola boxes and be an exclusive SA shop. He said that if I was to bring my 8300HDC in on Tuesday that all he would give me is another 8300HDC.

I wonder if things will change on Tuesday?
post #5380 of 9937
Quote:
Originally Posted by mmatheny View Post

Anyone see where Comcast will start capping internet usage to 250GB/month Oct. 1st??

If you reach it let me know how. Because you might get in the Guinness Book of World Records for usage.
post #5381 of 9937
Quote:
Originally Posted by dlcrouch View Post

Same problem here in Pasadena

A show I recorded on Fox had constant audio dropouts. The Weather Channel had video macroblocking and audio dropouts.
post #5382 of 9937
Quote:
Originally Posted by Grmn46 View Post

Mike, I went to ask Comcast in Webster about the new boxes. The guy there tried to assure me that they are not getting new Motorola DVRs. He said that they were trying to eliminate all HD non-DVR Motorola boxes and be an exclusive SA shop. He said that if I was to bring my 8300HDC in on Tuesday that all he would give me is another 8300HDC.

I wonder if things will change on Tuesday?

It may be that only certain parts of town are getting the new boxes initially, due to the rate that Motorola can ship them.

The rep at the Webster location may honestly not know. Comcast is primarily Motorola, and since the head-end investment is primarily in Motorola (with the SA/SARA software overlaying the Motorola), it makes no sense to replace it with SA (And if you've looked at the On Demand system on the SA, you can tell it's not very user friendly - which it is on the Motorola system). There are other markets that Comcast acquired has that is exclusive SA, so the existing inventory of boxes will not have to be written off.

Also, keep in mind that the tech that spilled the beans could have been full of it, and there is no new box rollout (meaning the Webster rep might be right).

Finally, since the Maxtor hard disks that SA8300 have a 3 year waranty (if bought from Maxtor), and risk of failure is more likely the longer beyond that point, a wholesale changeout would also build up inventory of machines to replace units the drives have failed on (which could then be refurbished with new drives). Most of the first DVR customers are now past that 3 year mark in the market (a friend in Kansas City who had a SA8000 for close to 4 1/2 years last fall had to replace it because of a disk failure)
post #5383 of 9937
Quote:
Originally Posted by Grmn46 View Post

Mike, I went to ask Comcast in Webster about the new boxes. The guy there tried to assure me that they are not getting new Motorola DVRs. He said that they were trying to eliminate all HD non-DVR Motorola boxes and be an exclusive SA shop. He said that if I was to bring my 8300HDC in on Tuesday that all he would give me is another 8300HDC.

I wonder if things will change on Tuesday?


I'll tell you what then, I will bring my HDC in EVERY DARN WEEK to swap it out until they realize this POS isn't going to fly with me. Man, Dish with their 100% HD is sure looking sweeter all the time!
post #5384 of 9937
Wow tons of channels are down here in Cypress, I called and it had an automated message saying that tech's are working on the problem in the katy/sugerland area...

NGC
USA
A&E
Food
cartoon network
hallmark
CNN
TWC
Discovery
MTV
FX
ABC family
ESPN
ESPN2
Golf
TNT
Fox sports
Life
Animal planet
Nick
E
CNBC
BET
HGTV
SPIKE
VS
TBS
AMC
COMEDY Cen
VH1
travel
TLC
Bravo

Have all been down 3hrs+......

As for the new boxes 2 more days and it does sound like some stores will get them before others do.
post #5385 of 9937
Quote:
Originally Posted by Rufus View Post

Thats a DVB box, European only.

Here's the american cable one :
http://www.cisco.com/web/consumer/pr...p-8550hdc.html

Notice it ends with "HDC". Thats not good news.

Looks just like a repackaged SA8300HDC - well, guess Comcast is absolutely too dense to see the writing on the wall. Again, Dish sure is looking sweet right now!

I hope we get the Motorola box! (Pleeeeeze!!!!)
post #5386 of 9937
I stopped my neighbor today and asked about the new moto boxes, he walked me over to his truck and showed me 4 of them. So, that pretty much seals the deal for those on the west side of Houston.

Now for the bad news. He went on to say they are NOT swapping them out for the S/A boxes at this time. New subs and those that have the very old moto boxes which I didn't even knew were around.

He said plan on about a month before they will start to swap out the S/A boxes. Now of course YMMV and it will be up to the desk agent at your particular location.
post #5387 of 9937
Quote:
Originally Posted by __Josh125__ View Post

I stopped my neighbor today and asked about the new moto boxes, he walked me over to his truck and showed me 4 of them. So, that pretty much seals the deal for those on the west side of Houston.

Now for the bad news. He went on to say they are NOT swapping them out for the S/A boxes at this time. New subs and those that have the very old moto boxes which I didn't even knew were around.

He said plan on about a month before they will start to swap out the S/A boxes. Now of course YMMV and it will be up to the desk agent at your particular location.

That's good news, tomorrow I will go swap out my S/A since im 1st on the waiting list and have been promised a new box. The first supervisor did say that SA8300's would be last on the swap, but im sure if you throw in the words of "cancel" and "dish" they will make the right decision...Its funny how they will give old moto boxes that work better than S/A's first priority, and every time you walk into a service center you ONLY see 8300HDC come in and out.
post #5388 of 9937
Quote:
Originally Posted by __Josh125__ View Post

I stopped my neighbor today and asked about the new moto boxes, he walked me over to his truck and showed me 4 of them. So, that pretty much seals the deal for those on the west side of Houston.

Now for the bad news. He went on to say they are NOT swapping them out for the S/A boxes at this time. New subs and those that have the very old moto boxes which I didn't even knew were around.

He said plan on about a month before they will start to swap out the S/A boxes. Now of course YMMV and it will be up to the desk agent at your particular location.


And was it the Motorola stated here before? OR the Cisco SA clone?
post #5389 of 9937
Quote:
Originally Posted by mmatheny View Post

And was it the Motorola stated here before? OR the Cisco SA clone?

It looked like the one that was posted here, yes. I didn't ask him to get it out of the truck however.
post #5390 of 9937
The following is a Motorola press release from January 3. 2008 that describes the DCX series set-tops. The "DCX3400 - dual-tuner, high-definition DVR host set-top" is the only set-top box that I have seen mentioned that Houston Comcast may make available. Does anyone know if the other two set-top boxes (DCX3200 - single-tuner, high-definition host set-top or DCX100 - single-tuner, standard-definition (HD in /SD out) host set-top) will be made availabe?


Motorola Delivers Enhanced Viewing Experiences and More HD Content with Next-Generation DVR Set-Tops

DCX series is Motorola's first MPEG-4 set-top for the cable industry; enabling on-demand and interactive digital cable programming in the home

HORSHAM, PA - 3 January 2008 - As the cable industry prepares to deliver increasing amounts of high definition (HD) content, Motorola, Inc. (NYSE: MOT) today announced a new generation of MPEG-4 advanced video compression set-tops that reinforce the company's leadership position in the digital video market. Showcased at booth #8545 (Central Hall) at the International Consumer Electronic Show (CES) in Las Vegas, the DCX series is packed with technology that enables cablecos to bring more content to consumers today, while bridging the gap to the integrated applications and services of tomorrow.

The DCX high-definition set-tops are loaded with features including HD video and surround sound audio capabilities, designed to deliver a superior digital cable viewing experience. TV viewers at home are able to enjoy advanced video services such as whole home DVR while the generous hard drives make it possible to time shift TV shows and store customer-created multimedia content. This stored content can then be shared with other compatible devices in the home, using the DCX as a multimedia hub.

Based on more than 20 years of technology innovation in the video industry, Motorola's DCX product line will allow consumers to enjoy the latest video services at home, said John Burke, senior vice president and general manager for Motorola's Digital Video Solutions group. The Motorola DCX series brings today's applications to life with the capacity to host new applications in the future and enables cable companies to effectively manage the transition from MPEG-2 to MPEG-4.

The DCX series fully supports the growing consumer demand for HD programming and the increasing deployment of high-bandwidth applications with HD decode capabilities and MPEG-4 advanced video compression (AVC) support. In addition, as these next generation DCX set-tops combine MPEG-2 and MPEG-4 technologies, cablecos are able to maximize their investment in technologies today while transitioning to MPEG-4.

Enhanced future-proof features for operators:

* 1 Gigahertz tuners - that enable operators to expand the number of available channels to deliver increased content for consumers

* DOCSIS® downstream channel bonding and fast IP connection to handle future services

* Support for the full range of interactive applications including SDV and VOD

* Choice of software solutions based on legacy software and OCAPTM, enabling operators to preserve investment in deployed applications while facilitating a transition to a new platform with enhanced interactive applications

* Support for MoCA, HTML, DOCSIS, MCardTM, OCAP, Dolby® Digital Plus Enhanced features for Cable customers:

* Support for the latest audio technologies including Dolby Digital Plus (multitrack audio)

* All products available with integrated home MoCA capabilities to enable a whole home DVR experience

* MPEG-2 and MPEG-4 capable


The all-digital, MPEG-4 AVC (H.264) series includes:

* DCX3400 - dual-tuner, high-definition DVR host set-top

* DCX3200 - single-tuner, high-definition host set-top

* DCX100 - single-tuner, standard-definition (HD in /SD out) host set-top

The world leader in digital set-tops, Motorola shipped more than 65 million set-tops cumulatively through the third quarter of 2007. The DCX product line is scheduled for deployment in the third quarter of 2008.

About Motorola
Motorola is known around the world for innovation and leadership in wireless and broadband communications. Inspired by our vision of seamless mobility, the people of Motorola are committed to helping you connect simply and seamlessly to the people, information, and entertainment that you want and need. We do this by designing and delivering "must have" products, "must do" experiences and powerful networks -- along with a full complement of support services. A Fortune 100 company with global presence and impact, Motorola had sales of $42.8 billion in 2006. For more information about our company, our people and our innovations, please visit www.motorola.com.

http://www.motorola.com/mediacenter/...eLocaleId=2026
post #5391 of 9937
Well hopefully they have them tommrrow. If someone is able to trade in their HDC for a new one lets us know. Hopfully they have some at the midtown location since thats the closest to me.
post #5392 of 9937
all -- well, apparently you can no longer call the payment centers directly to verify availability of... anything.

These are the two I am looking for:

Bellaire Location

Bagby Locations

If anyone has these, would you mind posting here?
post #5393 of 9937
I am about to leave to check out the bellaire location at 11am cst.
post #5394 of 9937
Quote:
Originally Posted by bigjohns1997SS View Post

I am about to leave to check out the bellaire location at 11am cst.

I'm going to swing past the Katy location at 4 give or take and will report back later today as well.
post #5395 of 9937
Quote:
Originally Posted by tuta View Post

all -- well, apparently you can no longer call the payment centers directly to verify availability of... anything.

These are the two I am looking for:

Bellaire Location

Bagby Locations

If anyone has these, would you mind posting here?

Even with Time Warner Cable, they would not give out the phone number of local payment centers. Several years ago, I was in a similar situation and I had to call the main number and have them call the specific payment center to verify the availabllity of the then new 8300HD. It is a real hassle to get them to do it.
post #5396 of 9937
Well, went by the Webster location and they would not give me a new Motorola box no matter how much I bitched, even though I have gone through 5+ 8300 since May 9th!! They said they were only allowed to exchange them for the older Motorola boxes. She said to call support and talk to a tier 2 rep about it.

Anyone in for a class action lawsuit? (seriously)
post #5397 of 9937
Quote:


Well, went by the Webster location and they would not give me a new Motorola box no matter how much I bitched

Besides threatening them with legal action, threaten them with their pocketbooks- new box or you'll go to another company (U-Verse, Direct-TV etc.) Could complain to the city council and suggest pulling their franchise as they're not working in the best interest of the community (high prices, bad equipment etc.)
post #5398 of 9937
Also, last night tried to watch Prison Break I recorded earlier - again, I had to read lips to try to follow the conversation, however, this time it seemed to drop out on the playback side, rather than the record side, i.e. rewinding it would dropout at different locations. I had just done a hard reboot earlier in the weekend to get it to stop going all the way to the beginning of a show when I hit either the review button or the rewind button - just jumps all the way back, then I have to FF all the way back to where I was. What a PITA! (both the HDC and Comcast)
post #5399 of 9937
Quote:
Originally Posted by mmatheny View Post

Well, went by the Webster location and they would not give me a new Motorola box no matter how much I bitched, even though I have gone through 5+ 8300 since May 9th!! They said they were only allowed to exchange them for the older Motorola boxes. She said to call support and talk to a tier 2 rep about it.

Anyone in for a class action lawsuit? (seriously)

Dude that sucks! My wife called them this weekend and complained about FSN HD. They CSR asked if we have ever been offered a credit to our account. My wife told her no. The CSR said that they would apply some credit to the account and that some Supervisor was supposed to be calling me. I will see if I can get my name put on a list for this new box and to see if he/she can lift my contract/agreement seeing as how I feel that they are not living up to their part of the contract/agreement.
post #5400 of 9937
Quote:
Originally Posted by mmatheny View Post

Also, last night tried to watch Prison Break I recorded earlier - again, I had to read lips to try to follow the conversation, however, this time it seemed to drop out on the playback side, rather than the record side, i.e. rewinding it would dropout at different locations.

Dang, I have a feeling this will also happen when House starts in a couple of weeks.
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