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Houston, TX - Comcast / DBS - Page 251

post #7501 of 9937
I powered the whole system off and on again and now the damn thing works!

Thanks to everyone's help.

I think I'm going back to my little b&w JC Penney TV....much easier back then!
post #7502 of 9937
Comcast has a Speed Test server in Houston now.

http://speedtest.comcast.net/


post #7503 of 9937
Quote:
Originally Posted by BartMan01 View Post

Doesn't look like I will ever be able to get the service anyway. Looking at the FAQ, it REQUIRES that you have a Comcast.net email address to use the feature. While I get internet over Comcast, it is through Earthlink - so I don't have a comcast.net address.

I installed the Comcast iPhone app today and looked for myDVR. It wasn't there. Comcast.net email address or not, it's probably going to be a long time until we see this functionality. I would guess that it will only be enabled when they switch to only one cable set top box manufacturer. The trial markets where myDVR is deployed are all using Motorola. We have the old Scientific Atlanta boxes and the new Cisco ones. Just another example of how the Time Warner / Comcast joint ownership experiment screwed us over.
post #7504 of 9937
Comcast is working on a similar software interface for both Motorola and Scietific Atlanta/Cisco boxes (click on the link below). I think when Houston gets this will be when we get web/iphone programming of your DVR. This is targetted for 2010, but don't count on it. SARA will be dumped when/if this happens.

http://www.avsforum.com/avs-vb/showt...4#post17985514
Quote:
Originally Posted by CaptainVideoJW View Post

I installed the Comcast iPhone app today and looked for myDVR. It wasn't there. Comcast.net email address or not, it's probably going to be a long time until we see this functionality. I would guess that it will only be enabled when they switch to only one cable set top box manufacturer. The trial markets where myDVR is deployed are all using Motorola. We have the old Scientific Atlanta boxes and the new Cisco ones. Just another example of how the Time Warner / Comcast joint ownership experiment screwed us over.
post #7505 of 9937
Thanks Cap'n!
post #7506 of 9937
What does Comcast give you for a cable modem? (make/model?)
Anyone furnishing their own? What are you using?

Most are a tad expensive, but long run may pay for themselves. I just hate giving Comcast any more $ than absolutely necessary. Thanks.

.
post #7507 of 9937
Quote:
Originally Posted by CaptainVideoJW View Post

Comcast has a Speed Test server in Houston now.

http://speedtest.comcast.net/



This would seem to be of dubious value since you cannot connect to it from outside the Comcast network. Ergo I suspect it's an internal speed test within Comcast network nodes and if so is meaningless for measuring speeds out on the greater Internet.

Here's one that speaks the truth:
http://myspeed.visualware.com/

.
post #7508 of 9937
Hello all long time reader first time poster. My dvr is suffering from extreme break up, if I unplug and plug it back in it will work ok for a day. But then goes back to break up mode, Its not a signal problem at least I don't think it is. Should I swap boxes? Thanks
post #7509 of 9937
Quote:
Originally Posted by griffithstrife View Post

Hello all long time reader first time poster. My dvr is suffering from extreme break up, if I unplug and plug it back in it will work ok for a day. But then goes back to break up mode, Its not a signal problem at least I don't think it is. Should I swap boxes? Thanks

By breakup do you mean blocks on the screen or certain channels dissapearing? If the latter I'm in the same boat then, because if I unplug and re plug it those certain channels come back like they never went away. Awhile back I had called Comcast about it and they had just said to do exactly what you're doing. It's most likely the box though but I'm assuming you have the SA 8300HD?
post #7510 of 9937
Quote:
Originally Posted by AJHerder View Post

By breakup do you mean blocks on the screen or certain channels dissapearing? If the latter I'm in the same boat then, because if I unplug and re plug it those certain channels come back like they never went away. Awhile back I had called Comcast about it and they had just said to do exactly what you're doing. It's most likely the box though but I'm assuming you have the SA 8300HD?

I have the same problem with my box over here in the Beaumont?Port Arthur area with Time Warner. Some channels disappear, and some pixlate really bad, but if I go for the unplugged session, then all is well for a while. It doesn't happen everyday, but every couple of weeks or so...

I have traded boxes before, but found out that after a period of time, they would do the same thing. If it is convenient, I would go for the trade out at least a couple of times to see if there is improvement in the length of time between unpluggings. Especially if it is happening every day.
post #7511 of 9937
What help me fix was doing a hard reset.

Hard Reboot. Hard Reboot will refresh all available software and modules on system, as well as clear out memory cache. IPG and other data may take up to 30 minutes or more to fully download
Turn off 8300 and wait 5 or more seconds.
Unplug 8300 and wait 5 or more seconds.
Press and hold Power on 8300 front panel. While Power is depressed, plug 8300 power back in. Continue to hold Power until 8300 display says "boot" and/or begins to cycle a few times (usually about 15 seconds).
Hard Reboot will resolve MANY issues with not only external drives, but memory ssues too. You should WAIT until the reboot is completely finished before powering up. It usually takes about 5 - 10 min, depending on your application and IPG data. Best way to determine when the download is finished is to watch the front panel indicators. On the front panel, where the : (colon) seperates the hours and minutes, the bottom " . " dot will appear after all OS firmware has been loaded. An STB getting a download or initializing will be blank. Leave STB alone until dot appears
post #7512 of 9937
Quote:
Originally Posted by Cap'n Preshoot View Post

This would seem to be of dubious value since you cannot connect to it from outside the Comcast network. Ergo I suspect it's an internal speed test within Comcast network nodes and if so is meaningless for measuring speeds out on the greater Internet.

Here's one that speaks the truth:
http://myspeed.visualware.com/

.

Same speedtest as speedtest.phonoscope.com
BTW, what do you get for download QOS on this test?
post #7513 of 9937
For more information about reboots and the DVR software SARA, click on the SARA link in my signature. When SARA software is downloading to a 8300 DVR, the display will show changing hexadecimal numbers. A hexadecimal digit can be 0 - 9 or a - f.

SARA software is only downloaded if needed during a hard reboot.
Quote:
Originally Posted by risk235 View Post

What help me fix was doing a hard reset.

Hard Reboot. Hard Reboot will refresh all available software and modules on system, as well as clear out memory cache. IPG and other data may take up to 30 minutes or more to fully download
Turn off 8300 and wait 5 or more seconds.
Unplug 8300 and wait 5 or more seconds.
Press and hold Power on 8300 front panel. While Power is depressed, plug 8300 power back in. Continue to hold Power until 8300 display says "boot" and/or begins to cycle a few times (usually about 15 seconds).
Hard Reboot will resolve MANY issues with not only external drives, but memory ssues too. You should WAIT until the reboot is completely finished before powering up. It usually takes about 5 - 10 min, depending on your application and IPG data. Best way to determine when the download is finished is to watch the front panel indicators. On the front panel, where the : (colon) seperates the hours and minutes, the bottom " . " dot will appear after all OS firmware has been loaded. An STB getting a download or initializing will be blank. Leave STB alone until dot appears
post #7514 of 9937
When you see extreme break ups, look at the diagnostic pages to see if it is a signal problem. Click on the SARA link in my signature, to see how to get to the dianostic pages and how to understand them.
Quote:
Originally Posted by griffithstrife View Post

Hello all long time reader first time poster. My dvr is suffering from extreme break up, if I unplug and plug it back in it will work ok for a day. But then goes back to break up mode, Its not a signal problem at least I don't think it is. Should I swap boxes? Thanks
post #7515 of 9937
Quote:
Originally Posted by mmatheny View Post

Same speedtest as speedtest.phonoscope.com
BTW, what do you get for download QOS on this test?

On most of the Visualware sites, including Phonoscope, my download QOS is almost always 99% - but I don't have Comcast service. I have telco landline DSL (6 Mbps) from Consolidated Communications in Katy.
post #7516 of 9937
Channels used to disappear but now its just extremely choppy. Last time I had a problem with the box, the cable man added a second amp in the room, it fixed everything for about 4 months. But now It doesn't make a difference whether its there or not still choppy sometimes its so bad it cant record. I am really starting to think the box is overheating, its the only thing that makes sense to me thanks
post #7517 of 9937
Quote:
Originally Posted by griffithstrife View Post

Channels used to disappear but now its just extremely choppy. Last time I had a problem with the box, the cable man added a second amp in the room, it fixed everything for about 4 months. But now It doesn't make a difference whether its there or not still choppy sometimes its so bad it cant record. I am really starting to think the box is overheating, its the only thing that makes sense to me thanks

Call your friendly Cable Company and have them fix it. Don't let them badger you by threatening a service call charge. You're subscribing (and paying for) poor service. You must call and complain. Having to add amplifiers within the residence is evidence of too little signal arriving at the residence unless you are trying to feed more than 2 receivers (or you've changed something from the way it was originally installed). If you are trying to feed multiple receivers (more than 2) then a particular type of bi-directional amplifier may be required. However, you should never cascade multiple amplifiers. If one won't suffice then get a more powerful one (more forward gain). Never use one to push another. It's a guaranteed recipe for trouble. Cascading multiple splitters together or one down the way from another is a trouble call waiting to happen.

Also, over-the-counter (Radio Shack, Lowes, etc) accessories such as signal splitters and amplifiers, may be fine for over-the-air antenna signals but should never be used with cable TV (or satellite) services. Anytime you have signal problems with a paid subscription service, you should always engage the professional services of your service provider to determine what the problem is and let them fix it correctly, even if that means staying home from work a whole day to meet them (as it usually does).
post #7518 of 9937
When viewing KTRK ABC 13 full pixel, has anyone noticed the black dash at bottom right area of screen? It's always there.

post #7519 of 9937
Quote:
Originally Posted by Cap'n Preshoot View Post

On most of the Visualware sites, including Phonoscope, my download QOS is almost always 99% - but I don't have Comcast service. I have telco landline DSL (6 Mbps) from Consolidated Communications in Katy.

Yeah, I get 15% on Comcast cable!
post #7520 of 9937
I really want to watch The Pacific on HBO, so i contacted Comcast over web chat to see if they have any special offers on HBO. They told me they didn't and the regular price is $ 19.99 / mo. But - the rep did tell me she could cut the price on Digital Starter from 54.50 to 39.99 for 6 months.
I'll never figure this company out.
post #7521 of 9937
Quote:
Originally Posted by dlcrouch View Post

I really want to watch The Pacific on HBO, so i contacted Comcast over web chat to see if they have any special offers on HBO. They told me they didn't and the regular price is $ 19.99 / mo. But - the rep did tell me she could cut the price on Digital Starter from 54.50 to 39.99 for 6 months.
I'll never figure this company out.

The "major players", i.e., Comcast, Dish Network and DirecTV, by design do not offer identical (comparable) packages thereby making it virtually impossible to make apples-to-apples comparisons. Even from one customer to the next with near identical packages there can be large disparities. For example one customer may be in a promotional deal, another customer may be locked-in (or grandfathered) with a specific bundle that's no longer offered. Someone else may (foolishly) be in an a la carte subscription and the next one may have a commercial account. I honestly don't understand how they keep track.

We today have satellite (Dish Ntwk) because their ads are indeed correct, they're cheaper. Both satellite providers also have far more HD channels than Comcast, in spite of Comcast's ads to the contrary. It's a play on words. Comcast may well have a larger library of movies available in HD, but they absolutely do not have more HD channels.

Regardless of service provider, when pricing-out various packages and equipment options it's still almost impossible to come up with the same figures as what's actually shown on your monthly bill. That's not by accident, by the way, but in my opinion it's deceptive and should therefore be illegal.

Example, we recently dropped both HBO and Cinemax, but our monthly satellite bill went down only $6. However, if I now want to add HBO and Cinemax back, it's an additional $20. Something's very wrong here.

As for Comcast, our HOA has a bulk billing agreement with them, which is very advantageous for our residents BUT because of this we are unable to participate in any of Comcasts' promotional deals (for TV).

So why do I subscribe to satellite when Comcast is heavily discounted (per the HOA bulk billing arrangement)? Do you really have to ask?
post #7522 of 9937
Quote:
Originally Posted by mmatheny View Post

Yeah, I get 15% on Comcast cable!

Jeepers, that's really bad. If I'm right that means 85% of the time your connection is idle, waiting for data. It's also why it's important to use a qualitative analysis type of speed test, like Visualware. Burst rates look impressive on the speedometer but are meaningless. It's sustainable throughput and QOS that brings home the bacon.

If you're up at the crack of dawn some day, say 5 AM, when the snot-nosed brats aren't online, run that Visualware (Phonoscope) test again.

That's really one of the benefits of landline DSL. Unlike cablemodem, DSL is a routed service. Cablemodem is bridged. (you and all your neighbors are sharing one common pipe back to the node). It hauls ass when you've got it all to yourself, but how often is that?
post #7523 of 9937
Quote:
Originally Posted by Cap'n Preshoot View Post

Jeepers, that's really bad. If I'm right that means 85% of the time your connection is idle, waiting for data. It's also why it's important to use a qualitative analysis type of speed test, like Visualware. Burst rates look impressive on the speedometer but are meaningless. It's sustainable throughput and QOS that brings home the bacon.

If you're up at the crack of dawn some day, say 5 AM, when the snot-nosed brats aren't online, run that Visualware (Phonoscope) test again.

That's really one of the benefits of landline DSL. Unlike cablemodem, DSL is a routed service. Cablemodem is bridged. (you and all your neighbors are sharing one common pipe back to the node). It hauls ass when you've got it all to yourself, but how often is that?

I read that QOS on their test is how consistent the download speed is, i.e. no spikes. If I look at the graph for my download test, it spikes to 80Mbs about every 4 seconds, then drops to below my rated speed. The average is high, but it really bangs from low to high.
post #7524 of 9937
GreenDrive 1TB eSATA

Curious -- especially as it seems very cheap...
post #7525 of 9937
post #7526 of 9937
Comcast screwed up this pay-for-view telecast in Houston. At around 8pm Saturday March 13, I went to channel 556 for the bout. A message says something like Its not available for purchase. WTF? I was having a party at home and we were suppose to watch the boxing match. So we decided to do something else. Around 11:30pm everybody went home. On a whim, I went to the channel. Now the message says you can buy it?

If the telecast is going to be late, why not announce it. Why not accept the purchase early? Comcast, do you know how many $$$ you lost that night?
post #7527 of 9937
Quote:
Originally Posted by Cap'n Preshoot View Post

Jeepers, that's really bad. If I'm right that means 85% of the time your connection is idle, waiting for data. It's also why it's important to use a qualitative analysis type of speed test, like Visualware. Burst rates look impressive on the speedometer but are meaningless. It's sustainable throughput and QOS that brings home the bacon.

If you're up at the crack of dawn some day, say 5 AM, when the snot-nosed brats aren't online, run that Visualware (Phonoscope) test again.

That's really one of the benefits of landline DSL. Unlike cablemodem, DSL is a routed service. Cablemodem is bridged. (you and all your neighbors are sharing one common pipe back to the node). It hauls ass when you've got it all to yourself, but how often is that?


Actually I have a whole node to myself. No one else in my half of the neighboorhood has Comcast. One thing to mention though the lines are crap, considering they are still messed up from Hurricane Ike. The people that came to fix the lines weren't even from Comcast, and the job looked half assed.
post #7528 of 9937
Comcast unveils faster Internet in Houston

Houston Business Journal
by Christine Hall Reporter
Wednesday, March 17, 2010, 2:47pm CDT

Comcast Corp. this week began rolling out its next generation Internet service in Houston.

The technology, known as DOCSIS 3.0, has download speeds of up to 50 megabits per second and upload speeds of up to 10 Mbps.

Dubbed Extreme 50, the service is available for $99.95 per month.

However, right now only residential customers in The Woodlands, Cypress, Champions, Humble and adjacent communities can get the service.

Michael Bybee, a Comcast spokesman, said the rest of the area will have access to it by the end of the year.

In addition to the faster Internet option, Comcast Performance tier customers will have their downstream and upstream speeds doubled up to 12 Mbps and 2 Mbps, respectively, according to the company.

http://www.bizjournals.com/houston/s...l?surround=lfn
post #7529 of 9937
Digest: Cable-modem service upgrades

Houston Chronicle
Staff and wire reports
March 15, 2010, 9:21PM

Comcast is rolling out its next generation cable-modem service in Houston.

The technology, known as DOCSIS 3.0, theoretically allows for download speeds of more than 150 megabits a second, but Comcast's version will max out with 50 Mbps a second download speeds and 10 Mbps uploads. It will cost $99.95 a month.

For now, only residential customers in The Woodlands, Cypress, Champions, Humble and adjacent communities can subscribe to Extreme 50, as the company calls it. But the system upgrades in those areas mean many existing customers will see their current speeds double, from 6 Mbps to 12 Mbps for downloads, and from 1 Mbps to 2 Mpbs for uploads.

Comcast spokesman Michael Bybee said most of the Houston area should have it by year's end. Upgrading will require swapping current cable modems for a DOCSIS 3.0-compatible model, and a visit by a Comcast technician.

http://www.chron.com/disp/story.mpl/...s/6914683.html
post #7530 of 9937
Anyone have comments about my post regarding the black line visible when viewing ABC13 full pixel?


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