Originally Posted by jb4647
I live in West U off of 59 and Weslayan. Like HDguru, I tried Uverse in Jan 2009. The big problem with them is that they limit you to two steams of HD and four streams of standard def for THE WHOLE HOUSE! That means if you are watching an HD program in the living room, only one other person can watch an HD program at the same time. If you've got several HDTVs and several family members that may present a problem.
Also, as I recall, the HD picture quality was inferior to Comcast.
Now if this fiber to the house thing has improved matters then it may be different.
I would ask the Uverse tech point blank how many streams is possible.
Here is a chat session with Uverse.
AT&T product specialists are happy to assist you with your questions. Click below to begin your live text chat.
Info: Hello and welcome to AT&T, my name is Ashley S.. I specialize in setting up new AT&T U-verse service. Please provide me with the complete address where you would like U-verse services connected.
Ashley S.: Hello! How may I assist you today?
you: 4917 holt st bellaire tx 77401
Ashley S.: Thank you for providing me with your address. One moment please while I verify if U-verse is available at your address.
you: Is the quote on the web site before taxes? I assume so.
Ashley S.: Yes, the pricing online is before taxes. Taxes & Surcharges vary by locality according to state and local laws. Taxes vary between 10%-15% depending on the area. I do not have access to prices including taxes.
you: How many HD streams can I watch at one time? I have heard it is two and four for Standard Def.
Ashley S.: The Total Home DVR can record 4 SD programs at a time, or 2 SD and 2 HD at the same time!
you: I am a Comcast customer. I guess there is no way to try your service and switch back to Comcast if I don't like it?
Ashley S.: We have a 30-day money back guarantee that allows you to cancel within the first 30 days of service without incremental termination fees and your cash back on any of the monthly recurring or one-time charges for service. However, you will be responsible for any additional charges including, but not limited to Video On Demand, Pay Per View, international calls, any pay for use feature and non-returned equipment charges.
Ashley S.: Is there a specific bundle you are interested in I can assist you with?
you: What about just watching more than two live HD channels at a time? Is that possible? I have 3 HD TV's and I would like to watch multiple HD channels on each one.
Ashley S.: Yes, you are able to watch more than one HD channel at once, in most places you can watch up to 3 HD channels at once. We offer HD service for an additional $10.00 per month (this will allow every television in your home to have HD channels).
you: I miss Comcast's Picture-in-Picture and it seems Uverse can have up to 4 channels on one TV. Does that mean one TV is limited to watching 3 HD channels at one time?
you: I doubt I would watch more than two HD channels, so it is just curiosity.
Ashley S.: Yes, if you are watching up to 3 HD channels on only one television.
Ashley S.: Let me share some exciting benefits of AT&T U-verse TV. In addition to My Multiview, which allows you choose your favorite channels and watch 4 channels at once, you can also record and play back your shows from any room in your home with Total Home DVR. Plus, you can schedule your recordings and watch hit TV shows on your smartphone with U-verse Mobile.
you: Ok, let's assume I'm watching two HD channels on one HDTV. What limitations are there for my two other HDTV's? Can I watch any two other HD channels on one of the other HDTV's?
Ashley S.: You will be able to watch up to 1 other HD channel on another television.
you: OK. Can I watch one HD channel on the two other TV's, or am I limited to just one HD channel on any TV, which means I can't watch an HD channel on the third TV? Three total, regardless of whether they are on one TV, two TV's, or three TV's?
Ashley S.: There will be 3 HD channels and 1 SD channel which can be streamed at once.
Ashley S.: Are you interested in bundling Internet, television and Voice (home phone)?
Ashley S.: Are there any other questions I can assist you with?
you: No. Thanks. bye.
Ashley S.: Thank you for chatting with AT&T today. It has been a pleasure assisting you. Should you need further assistance, please click on the chat button to chat with us again. AT&T appreciates your business. You may click the "Close" button on the chat window to close this chat. Have a great day!
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