Originally Posted by RussB
In regards to # 2, the Cisco RNG 200-N DVR has a bigger disc than a regular Cisco RNG 200 DVR or a SA 8300 HD DVR. The SA 8300 HD DVR has little or no problems with Not Authorized messages, but this box will not support On-Screen Guide 2.0 when that becomes available.
In regards to # 3, the Houston/Galveston area was the first area to get the software patch. Comcast is currently rolling it out to other areas. It fixed a major problem with truncated recordings, added Pass Through and reduced some of the Not Authorized messages. Comcast has more work to do to eliminate all the Not Authorized messages and is planning to fix this in the next software release.
The next software release is scheduled for mid 2012 and it will add interactive television features (Caller ID to TV, HSN Shop By Remote, Ready Remind Record and Request For Information), plus My DVR Manager (the ability to schedule your DVR from a PC, laptop or other internet connected device) and the Xfinity TV app.
The Tru2way release (On-Screen Guide 2.0) will be released after that. There is no publicly announced date for that release, but my guess is either at the end of 2012 or early 2013. Click the links in my signature for more information about the guide and the schedule for future features.
Fixing the issue with truncated recordings has made using the DVR much easier. Now, I don't have to use any of the workarounds to prevent this issue.
I know this won't help the OP, since he doesn't have U-Verse available, but for those with the choice, I recently switched over to U-Verse, and am pleased with it so far. I may not be a major videophile, but I haven't noticed a significant decline in PQ, and I have the additional channels, caller ID on screen, anyroom DVR, My DVR manager, Uverse app, 12 mbs download speeds, a guide that doesn't look like it is from the 80's, and I don't have to wait 6 months to see if they will provide what was promised a year ago--the promise of enhanced home shopping features was just not enough to convince me to wait for the channels and features that should have rolled out months ago.
Also, after all the truncated recording problems with Comcast, I was pleased to see that the U-Verse recordings automatically build in a cushion before and after each recording, and I have been able to record as many as 4 HD programs at once, all for less than I was paying to Comcast. I realize that if the equipment goes out, that I will have to schedule service rather than take the box to the nearby Comcast center, but I am holding off judgment on that to see if the ATT boxes fail anywhere near as often as the Comcast ones seemed to. I also realize that at least some of the savings I currently enjoy are from promotional rates, but my son, who has been using U-Verse out of state for a while now, tells me there are often additional promotions extended to existing customers, and in the worst case scenario, there is no contract beyond the 6 month promotion period, so if I get screwed by a rate increase, I can always see if Comcast has finally delivered on its promises 6 months from now and go back.
I am not meaning to trash talk anyone who chooses to stay with Comcast, but thought it might be helpful to hear from someone who tried the switch recently and has yet to have any problems. BTW-when I returned the Comcast equipment, they did not ask if I was cancelling or why, just processed the returned equipment and said they assumed it was a full cancellation--I got the impression that they were getting a number of cancellations after ATT canvassed the neighborhood to drum up business.
If anyone has questions about the U-Verse service, I will do my best to respond.