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Houston, TX - Comcast / DBS - Page 315

post #9421 of 9937
I am in the 77036 Sharpstown area and have
"Xfinity TV / Basic Cable Service" as part of my internet subscription.
I don't have a DTA. (antenna-only, LG LCD TV & Sony DHG-HDD500 DVR)

I received the following letter in the mail today.

[quote]
XFINITY will soon be coming to your neighborhood with exciting network
improvements. These enhancements will include more HD channels and more
choice and control over how you watch TV.

We will be in your area on or after December 9, 2011 and we will be
offering a free preview of channels 21-52 and 56-80 while we perform
some of our network enhancements. The free preview will end on
January 24, 2012. If you would like to keep these channels please call
Comcast today at 1-877-813-0859. After the network enhancement, these
channels will be available with Digital Starter service.

.... Alief 7
[quote]
post #9422 of 9937
Quote:
Originally Posted by kwg View Post

I am in the 77036 Sharpstown area and have
"Xfinity TV / Basic Cable Service" as part of my internet subscription.
I don't have a DTA. (antenna-only, LG LCD TV & Sony DHG-HDD500 DVR)

I received the following letter in the mail today.

Quote:


. . .
After the network enhancement, these channels will be available with Digital Starter service.

.... Alief 7

The channels 21-52 and 56-80 are Expanded Basic and they are being moved to Digital Starter service. I wonder how Comcast will do this? Will it only apply to new customers forcing them to rent a digital set-top box? Will current Expanded Basic customers be able to use a free DTA box to continue watching Expanded Basic?
post #9423 of 9937
Quote:
Originally Posted by RussB View Post

The channels 21-52 and 56-80 are Expanded Basic and they are being moved to Digital Starter service. I wonder how Comcast will do this? Will it only apply to new customers forcing them to rent a digital set-top box? Will current Expanded Basic customers be able to use a free DTA box to continue watching Expanded Basic?

This isn't much help because I don't know which "area" we fall in:

http://customer.comcast.com/Pages/He...ital-migration
post #9424 of 9937
I am in 77071, Fondren SW area. I have not received the new channels. I have received two letters, one post card, and one telephone call all telling me to order a DTA box. I ordered and received my DTA boxes (2) a few months ago. I have not hooked the DTA boxes up yet because I was waiting for the switch before I did so having heard that some people had problems when they tried to activate the DTA boxes before the switch was actually made by Comcast.

So, my question: Should I go ahead and hook up my DTA or wait until the new channels actually arrive? Will my TV's go dark if I try prior to upgrade i.e. will the DTA's work without the upgrade?
post #9425 of 9937
Quote:
Originally Posted by Jeffrey David View Post

So, my question: Should I go ahead and hook up my DTA or wait until the new channels actually arrive? Will my TV's go dark if I try prior to upgrade i.e. will the DTA's work without the upgrade?

In 77059 the DTA's worked well ahead of the analog shutoff. No issues activating online.
post #9426 of 9937
Quote:
Originally Posted by CaptainVideoJW View Post

In 77059 the DTA's worked well ahead of the analog shutoff. No issues activating online.

Same here in Bellaire (77401).
post #9427 of 9937
It's that Bi-Annual Rate Hike Season Again!!!



Effective January 1, 2012

Digital Economy $29.95 -- $34.95
Digital Preferred $72.45 -- $75.99
Digital Premier $106.45 --$111.99

HD DVR Service $15.95 -- $16.95

Internet
Economy Plus (Only) $29.95 -- $39.95
Economy (with TV or Voice) $26.95 -- $29.95
Performance (with TV or Voice) $44.95 -- $48.95
Blast! (with TV or Voice) $57.95 -- $58.95

HD Technology Fee (New) $10.00
Whole house fee for advanced cable service customers, includes HD converter and remote control for primary outlet. Replaces standard definition converter and remote control on primary outlet.

See the PDF link for the entire list I received in the mail.

http://home.comcast.net/~captainvideojw/ratehike.pdf
post #9428 of 9937
Quote:
Originally Posted by RobertWy View Post

This isn't much help because I don't know which "area" we fall in:

http://customer.comcast.com/Pages/He...ital-migration

It doesn't matter which area we are in (losing only Analog Expanded Basic) or (losing both Analog Expanded Basic and losing Analog Basic except for locals). I don't understand Comcast's staement:

Quote:


After the network enhancement, these channels will be available with Digital Starter service.

What exactly does this mean?

I think Digital Starter service requires a set-top box. Will Comcast force users to rent a set-top box to see those channels or will Comcast provide a free DTA to see those channels like they have been doing?
post #9429 of 9937
FYI: In 77071, Fondren SW, I received the new channel line up at 8:00pm on Tues, 12/13. Lost one show I was recording during the upgrade.

I should note for those that are interested that I am the next to the last subscriber to Comcast before the end of the line in Harris County--Comcast coverage ends next door for Houston/Harris County in Southwest Houston.
post #9430 of 9937
Quote:
Originally Posted by Jeffrey David View Post

FYI: In 77071, Fondren SW, I received the new channel line up at 8:00pm on Tues, 12/13. Lost one show I was recording during the upgrade.

I should note for those that are interested that I am the next to the last subscriber to Comcast before the end of the line in Harris County--Comcast coverage ends next door for Houston/Harris County in Southwest Houston.

Thanks Jeff...I just checked and we have the new channels in Maplewood South, 77096. Mostly junk channels; however, I saw MGM/HD, BBC/HD and a couple of others. Also, for those who have upgraded to 3D, there's ESPN/3-D and Xfinity/3-D. Interestingly, ESPN/3-D's 2 pictures are stacked vertically, whereas Xfinity/3-D is side by side as I've seen before. This may have something to do with 720 vs 1080???

"All I got for Christmas was my new Xfinity channels, my new Xfinity..."
post #9431 of 9937
....the last part of town to get the new HD channels.....
post #9432 of 9937
I've heard the Royalton headend will be last.
post #9433 of 9937
The letter has an effective date of 1/24/2012. This is in 77401. I am going to the Bellaire office to see if they will give me an a/b switch.
post #9434 of 9937
Quote:
Originally Posted by Gridlock Joe View Post

I've heard the Royalton headend will be last.

Gridlock Joe, do you know what headend handles the 77019 zip code? Also do you have any idea about when the new channels will show up in the 77019 zip code? Thanks
post #9435 of 9937
So, if I understand the DTA, are they only for analog TV's that plug directly into the wall?

Does an HDTV with a built-in digital tuner need a DTA? Can one plug in an HDTV directly into the wall and get the same basic cable channels as before after the digital upgrade to Xfinity?

Since these free DTA only are Standard Definition converters, what good are they on an HDTV?

Forgive the dumb questions...I"ve read thru this forum and havn't seen these questions asked directly.
post #9436 of 9937
Quote:
Originally Posted by jb4647 View Post

So, if I understand the DTA, are they only for analog TV's that plug directly into the wall?

Does an HDTV with a built-in digital tuner need a DTA? Can one plug in an HDTV directly into the wall and get the same basic cable channels as before after the digital upgrade to Xfinity?

Since these free DTA only are Standard Definition converters, what good are they on an HDTV?

Forgive the dumb questions...I"ve read thru this forum and havn't seen these questions asked directly.

The DTAs are intended for the people who currently have an analog set with cable coming directly from the wall. They only output in standard definition.

If you have an HDTV with a QAM tuner you may be able to receive the (few remaining) unscrambled channels without a DTA. (Someone else will have to list what's unscrambled in QAM.)
post #9437 of 9937
Quote:
Originally Posted by jb4647 View Post

So, if I understand the DTA, are they only for analog TV's that plug directly into the wall?

That was the original purpose, but you can use them for more than that.

Quote:
Originally Posted by jb4647 View Post

Does an HDTV with a built-in digital tuner need a DTA?

Yes to view all the channels that you subsribe to. Note, the encrypted channels will be converted to analog.

Quote:
Originally Posted by jb4647 View Post

Can one plug in an HDTV directly into the wall and get the same basic cable channels as before after the digital upgrade to Xfinity?

No, you won't get the encrypted channels

Quote:
Originally Posted by jb4647 View Post

Since these free DTA only are Standard Definition converters, what good are they on an HDTV?

I think you need a DTA to view in analog encrypted channels on the expanded basic tier. To view the HD locals, you need to hook up your HDTV directly to the Comcast cable. This can be done with a splitter and an A/B switch. The following is a link to RobertWy's post that has links to Comcast websites that try to explain the removal of analog channels and how to view both HD local channels and encrypted channels in analog:

http://www.avsforum.com/avs-vb/showt...8#post21327808

Note: Comcast and its partners are working on a HD DTA that should be available soon or you could upgrade to a digital converter box.

Quote:
Originally Posted by jb4647 View Post

Forgive the dumb questions...I"ve read thru this forum and havn't seen these questions asked directly.
post #9438 of 9937
Quote:
Originally Posted by RussB View Post


Note: Comcast and its partners are working on a HD DTA that should be available soon or you could upgrade to a digital converter box.

I hadn't heard about that. Got a link?
post #9439 of 9937
Quote:
Originally Posted by RobertWy View Post

I hadn't heard about that. Got a link?

Comcast Tests Guide For DTAs, Preps HD Model

MSO Has Deployed 18 Million of Low-Cost Adapters to Date


By Todd Spangler -- Multichannel News, 4/22/2011 2:22:01 PM

Click the following link to go to a post with the story:

http://www.avsforum.com/avs-vb/showt...7#post20350967


Motorola's High Definition Digital Transport Adapter (HD-DTA100u)

Click the following link to go to a post with the story:

http://www.avsforum.com/avs-vb/showt...1#post21112841


One more HD DTA - from Evolution:
Features & Benefits


Click the following link to go to a post with the story:

http://www.avsforum.com/avs-vb/showt...4#post21120004
post #9440 of 9937
NCTA to FCC: Let All-Digital MSOs Encrypt Basic Tier

Click the following link to go to a post with the story:

http://www.avsforum.com/avs-vb/showt...1#post21271651
post #9441 of 9937
post #9442 of 9937
Does anyone know which future update will include the ability to only display subscribed channels in the guide?

I know you can manually create a custom list in the current guide, but it's extremely archaic that the guide doesn't default to a subscribed list.
post #9443 of 9937
Quote:
Originally Posted by jasnmb View Post

Does anyone know which future update will include the ability to only display subscribed channels in the guide?

I know you can manually create a custom list in the current guide, but it's extremely archaic that the guide doesn't default to a subscribed list.

I haven't seen that option mentioned in the information about On-Screen Guide 2.0 (aka Barcelona, Tru2way, etc.). The following link has more information about that guide:

http://www.xfinity.com/onscreenguide2

You can post your question and suggest that option in Comcast's Ted Hodgins, Sr. Director, Video Product Development - Navigation, in Media & Entertainment, "New Guide for Scientific Atlanta Cable Boxes" blog, click the "GUIDE BLOG" link in my signature.
post #9444 of 9937
Quote:
Originally Posted by lugnut1012 View Post

Gridlock Joe, do you know what headend handles the 77019 zip code? Also do you have any idea about when the new channels will show up in the 77019 zip code? Thanks

Sorry, I don't.
post #9445 of 9937
I am in the Sharpstown area (zip code 77074, near the Southwest Freeway and Bellaire) and I finally got a letter on December 21, 2011 telling me that XFINITY is coming to my neighborhood. It says that after the network enhancement "any TV without a digital device will only receive channels 2-19 and 53-55." These channels are Basic Cable. The analog Extended basic Cable channels are being removed, to view them I wil need a digital device. Either a Digital Set-Top Box or Digital Adapter.

It states "Call us by 02/07/2012 to get your equipment, and you'll be ready ahead of time!"

There is a disclaimer at the bottom of the letter and one of the sentences is "QAM tuner TVs will continue to receive Basic Cable channels without a digital device." The disclaimer ends with "- 2 Royalton 1A"

I wonder if this is a reference to the Royalton headend?
post #9446 of 9937
Quote:
Originally Posted by RussB View Post

I am in the Sharpstown area (zip code 77074, near the Southwest Freeway and Bellaire) and I finally got a letter on December 21, 2011 telling me that XFINITY is coming to my neighborhood. It says that after the network enhancement "any TV without a digital device will only receive channels 2-19 and 53-55." These channels are Basic Cable. The analog Extended basic Cable channels are being removed, to view them I wil need a digital device. Either a Digital Set-Top Box or Digital Adapter.

It states "Call us by 02/07/2012 to get your equipment, and you'll be ready ahead of time!"

There is a disclaimer at the bottom of the letter and one of the sentences is "QAM tuner TVs will continue to receive Basic Cable channels without a digital device." The disclaimer ends with "- 2 Royalton 1A"

I wonder if this is a reference to the Royalton headend?

I live in Bellaire 77401 and I got the same letter dated 01/24/2012. At the end of the disclaimer mine only has "- Royalton 1A".

But I got a second letter today with an enclosed expanded channel list and the disclaimer has "- 1 Royalton 1A".

Having a QAM tuner won't get me the local HD channels, so I am going to get a splitter. I checked the Bellaire office and they don't have any, so I guess I will buy one.
post #9447 of 9937
I hope this helps explain why some people need a splitter while others don't.

The only reason people need a splitter is:
1) They don't have a digital set-top box.
2) They have expanded basic cable and use a DTA to get the expanded basic channels. The DTA will not pass local HD channels to the TV.

If you only have basic cable (without expanded basic cable), you can hook the cable wire directly to your QAM tuner TV and get both basic cable and local HD channels.
post #9448 of 9937
I live near Cypress and my HD programming has looked awful for a few weeks now. I mean it looked fine and now it is terrible. Artifacts in the pictures, poor sharpness, the whole bit. I've switched out cables so it's not the cables. I paid to have a tech come out, but nothing improved.

Any chance the set top box is bad? Anybody else having reception issues?
post #9449 of 9937
Has anyone got channel 790 (ESPN 3D)?

I got all new channels now (inc. 791) but not 790. Weird

I called Comcast today, the customer support guy had no idea why I didn't get Ch 790. He promised to call me back after his research, but he never did.

Please let me know, Thanks!
post #9450 of 9937
Quote:
Originally Posted by RussB View Post

If you only have basic cable (without expanded basic cable), you can hook the cable wire directly to your QAM tuner TV and get both basic cable and local HD channels.

I can't get nearly any HD channels, I know they've moved them quite a few times but neither my TV nor three tuners for my HTPC find anything other than KTMD (Telemundo) so i've resorted to OTA while i weigh my options.
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