Originally Posted by chdwil
How can you prove there is no ingress or egress on your lines? Do you have a sniffer or meter or TDR? I am not saying that what you believe to be the cause is wrong, only that ingress and egress are major causes of problems that often do not get repaired until the signal is lost all together.
Problems with the modems line would affect the signal as a whole, not affect certain websites. Any network technician worth his salt will tell you this. You have only one copper that is up and downstream, if it fails, the entire network fails, not certain websites constantly for time and time again while other websites fly circles around it.
My router also keeps a log of packets in and packets out. During the time I'm unable to access say DeviantArt, the router shows that traffic is still and uninterrupted still going for another computer that's running Netflix.
Even if it was an intermittent outage, this is TCP. TCP resends packets if an "ack" is not received. If it doesn't get a response after so many retries, this is a time out. Obviously if a site isn't loading and timing out but works on other ISPs, and the internet connection in question is working fine that very moment for other services, it's CLEARLY a problem with Bright House.
For once, the blame must NOT be put on the customer. I'm a network administrator who knows how this stuff works, and knows very well that BrightHouse has already showed that they have network failures constantly all the time.http://www.youtube.com/watch?v=6hPJLmKZ970
This happens ALL the time. During those "blank" pages, I could have another computer streaming Netflix HD to the TV, and never miss a packet, thus disproving your theory.