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Orlando, FL - BHN - Page 48

post #1411 of 18574
Thanks Barry. I'll get on this.

Heck, my old office was about four blocks from there.


Flashman...check your PM.
post #1412 of 18574
I have actually had pretty good experiences with BHN CSR's. I'm sorry you had to go through all that trouble. I don't blame you one bit for feeling that way.

I wish I could get free wifi. But I bet the download speed isn't as fast as cable.
post #1413 of 18574
Well, I just got my first bill from Brighthouse with this lovely new HD box. While I'm happy with the box, I'm not with the fees. I didn't realize the $9.95/month is just for the DVR stuff alone. On top of that, they charge $6.06 for a digital box, and of course the remote and navigator also have additional fees. I have always had a hard time with them charging a fee for the remote and navigator, but I was expecting it. I was under the impression the $9.95 was the cost of the box and the DVR functions. I'm beginning to think satellite again.
post #1414 of 18574
Mark1_M,

The "fees" you are seeing are the result of regulations dictating how we bill customers for service. The reality is that rather than selling at the "published rate card" fees, we sell cable by promotional packages.

Assuming you're a Digital Cable customer (to get HD and DVR service), you're paying $53.99 for the Digital Entertainment package, which INCLUDES Basic, Standard, Digital Tier, the non-premium HD channels, the box, remote, and navigator (guide). If you add these up separately, they come closer to $59 at the "published rate". If you're getting the Digital Combo (Digital plus HSD), there is even a deeper discount.

Essentially, if you get the Digital Entertainment Pak, it includes a standard digital box (or HD box). The DVR is an additional $9.99 on top of the box that's already included in your package.
post #1415 of 18574
Pete wrote
Quote:


I'm the guy. I was not suggesting that BH drop 480i transmissions but that they offer all channels in at least 480p. I do not believe the bandwidth issues are what they seem. The transition to full digital will happen and I think customers should urge BH toward that goal, perhaps offering dual digital/analog transmission of one new channel or set of channels per quarter.

I believe content owners will have an interest in moving to digital because users will pick the digital equivalent. For example, if CNN is 720p and Foxnews is 480i which one will you watch (setting aside any politically strident users)? Digital is and will change viewing habits, alone.

There is a ton of garbage content poured into the bucket BH delivers, most paid for by the highest bidder, not requested by the paying customer. What if we, the customers, told them what WE want?

Lastly, this "choice" issue will get hotter as TV is delivered over IP. Want to watch the October 15, 2003 episode of CSI, in 1080i, with digital Dolby, right now, without advertisements, for 25 cents? Say goodby to traditional Cable TV service and their business model.

I say to BH that you should lead, not follow. Serve your customers well and you will prosper.

You can do the math yourself and see that there is not enough BW to dup all the analogs on digital channels. (I looked for the post where I think Greg had worked it out but couldn't find. Sorry)

I think you are suggesting a la carte programming which is an entire discussion of it's own. Suffice to say we don't have it and there reasonable reasons why.
http://www.avsforum.com/avs-vb/showt...15#post4187915

I think I'm pretty safe in saying the BH Central Florida IS the leader in Digital/HD. If you find somone better be sure to let us know.

What would be nice though is if BH was able to dup at least some of the analogs. I don't how they would decide it. But I would poll all the current HD subscribers and ask them for their top 3 choices.
post #1416 of 18574
Quote:


Originally posted by Gilley
I wish I could get free wifi. But I bet the download speed isn't as fast as cable.

Actually, with my new long-range wifi antenna, I can pick up over 60 separate wifi networks. I'm using the official downtown 'free' one, but I did notice that at least 10 of those other wifi networks are wide open and unprotected. Speed will depend on the network I connect to. It looks like the downtown wireless project is on a T-1, so it's pretty fast. More importantly to me, it actually works.
post #1417 of 18574
Greg, since your still "watching" (hope all is well, btw), any news on the new national HD channel(s) that were going to be announced this quarter? Some of us non-DVR people need some good news.

Thanks.

BTW, Tampa Bay Lightning - longest reigning Stanley Cup Champions ever?
post #1418 of 18574
Quote:


Originally posted by Flashman
Actually, with my new long-range wifi antenna, I can pick up over 60 separate wifi networks. I'm using the official downtown 'free' one, but I did notice that at least 10 of those other wifi networks are wide open and unprotected. Speed will depend on the network I connect to. It looks like the downtown wireless project is on a T-1, so it's pretty fast. More importantly to me, it actually works.

Flashman, could you post the brand and model number of your long-range wifi antenna. We also have free wifi service available here in Saint Cloud and I'd like to see if I can pick it up. Thanks.
post #1419 of 18574
Quote:


Originally posted by Mitchman
Flashman, could you post the brand and model number of your long-range wifi antenna. We also have free wifi service available here in Saint Cloud and I'd like to see if I can pick it up. Thanks.

Well, we are somewhat going off topic, might want to do any follow-up via private messages. First of all, this is not for the faint of heart. It takes a lot playing around and wireless networking knowledge is helpful. I have a Senoa Long Range wireless repeater and a 15" pizza-box antenna. The repeater makes a bigger difference than the antenna, though both together give me my range. However, different setups call for different equipment. Take a look at www.radiolabs.com, they have an excellent selection of equipment and a forum that they answer all types of questions right away.
post #1420 of 18574
I was wondering if anyone has noticed this problem. Several times, I have been channel surfing using either favorites or up/down channel and after 5 or so quick changes, the screen turns grey and then the box reboots. I can't reproduce it, but it has happened 3 or more times.

Jim
post #1421 of 18574
Has anyone noticed that when changing channels using the HDMI to HDMI that there are a couple seconds of snow then the channel is tuned?
post #1422 of 18574
Quote:


Originally posted by moraseski
I was wondering if anyone has noticed this problem. Several times, I have been channel surfing using either favorites or up/down channel and after 5 or so quick changes, the screen turns grey and then the box reboots. I can't reproduce it, but it has happened 3 or more times.

Jim

Yes, about 5 or 6 times for me now. Did it just this morning, just exactly as you describe...quick changes. It's like it just can't keep up Been a complaint of my with every single cable box I've ever owned but none have crashed until this one.

Are you using HDMI or component?
post #1423 of 18574
Quote:


Originally posted by RichUF
Yes, about 5 or 6 times for me now. Did it just this morning, just exactly as you describe...quick changes. It's like it just can't keep up Been a complaint of my with every single cable box I've ever owned but none have crashed until this one.

Are you using HDMI or component?

I am using HDMI to DVI.
post #1424 of 18574
I have SA3250hd w/Passport and a JVC 40K and can timeshift Showtime, HBO, HDNET and TNT, but not INHD or CBS/ABC/NBC/Fox. Thinking of going to the HD DVR.
post #1425 of 18574
Quote:


Originally posted by Flashman
Well, we are somewhat going off topic, might want to do any follow-up via private messages. First of all, this is not for the faint of heart. It takes a lot playing around and wireless networking knowledge is helpful. I have a Senoa Long Range wireless repeater and a 15" pizza-box antenna. The repeater makes a bigger difference than the antenna, though both together give me my range. However, different setups call for different equipment. Take a look at radiolabs.com, they have an excellent selection of equipment and a forum that they answer all types of questions right away.

Thanks, I'll check them out. Sorry guys, about going OT.
post #1426 of 18574
Quote:


Originally posted by jeff barbour
I have SA3250hd w/Passport and a JVC 40K and can timeshift Showtime, HBO, HDNET and TNT, but not INHD or CBS/ABC/NBC/Fox. Thinking of going to the HD DVR.

Have you contacted BHN about this problem? It looks like they have set the broadcast copy flag incorrectly to copy never on the last 5 channels you listed.
post #1427 of 18574
Quote:


Originally posted by moraseski
I am using HDMI to DVI.

Same here. I am going to go back to component to see if it stops rebooting.
post #1428 of 18574
8300 HD crash - occured when I switched from channel 29 to 1135 and back. Has only occured once so far in 5 weeks.
post #1429 of 18574
Quote:


Has anyone noticed that when changing channels using the HDMI to HDMI that there are a couple seconds of snow then the channel is tuned?

Yep, I get that. Not every time though.
post #1430 of 18574
Quote:


Originally posted by Cruzer
Yep, I get that. Not every time though.

I have HDMI to HDMI...

I get it when I change channels and aspects (480p/480i/720p/1080i( for example ESPNHS to DiscoveryHD... it happens about 80% of the time...

Also, if I change channels while it is trying to switch over to the new aspect, if often reboots. So I change channels slowly when I see the snow...

It did not do this with the component hook up but it does with HDMI.

Also, with HDMI, I am not getting "dolby digital" to my stereo, but I do get it the second I unplug the HDMI from the cable box.

I am under the impression that there is to be an HDMI to HDMI upgrade for the audio, and I assume the channing channels issue will be included with the update... I hope...
post #1431 of 18574
Quote:


Originally posted by twartacus
I have HDMI to HDMI...

...Also, with HDMI, I am not getting "dolby digital" to my stereo, but I do get it the second I unplug the HDMI from the cable box....

I believe Barry928 has posted about this issue and reported it to BHN. This apparently happens when your display does not support 5.1...does yours?
post #1432 of 18574
Does anyone have any technical reason(s) as to why the 8300 struggles and stumbles so much while trying to communicate with the display? Is it the HDMI standard (don't think so...still slow with component, although didn't seem to crash), a crappy set top box and/or software (my guess based on owning several SA boxes), a problem with my display (and apparently many others'), or something else?

What I do know is that it is annoying, and I don't think I should have to pay the upcharge for this premium service when it fails to work consistently.
post #1433 of 18574
I'm afraid to say this. But I have had zero problems using the component output.

The box changes channels almost as fast as the pace did. It hasn't crashed or rebooted unexpectedly.

You are dealing with bleeding edge technology. There are bound to be some bugs. That's the price we pay for having the toys /now/. Is it necessary for you to utilize the HDMI port?
post #1434 of 18574
Quote:


Originally posted by RichUF
I believe Barry928 has posted about this issue and reported it to BHN. This apparently happens when your display does not support 5.1...does yours?

Yes, I am working through engineering channels to resolve these issues with BHN. The problems are nationwide with every SA8300 using the Passport software. As of this week Pioneer is developing a means to correct the audio on the digital outputs when using HDMI, and SA has the HDCP issues to solve. BHN could have issued the boxes with HDMI disabled like most of the other providers in the U.S. but I for one am happy to work around the problems in the short term and still be able to enjoy the cleaner digital video path.

I had better luck when surfing between scan rates to leave 480i switched off. As a test try setting the box to 1080i output only and see if it is more stable during rapid channel changing.
post #1435 of 18574
I've already given up on outputting anythig but 1080i with HDMI because of speed of channel changes. No I don't have to use HDMI, and likely will will give up and go back to component.

Forgive me I was just venting a bit above, but I'm leaning towards agreeing with DravenGSX. I guess I'm only mildly disappointed, and overall do like the functionality of the box.
post #1436 of 18574
Quote:


Originally posted by Barry928
Yes, I am working through engineering channels to resolve these issues with BHN. The problems are nationwide with every SA8300 using the Passport software. As of this week Pioneer is developing a means to correct the audio on the digital outputs when using HDMI, and SA has the HDCP issues to solve. BHN could have issued the boxes with HDMI disabled like most of the other providers in the U.S. but I for one am happy to work around the problems in the short term and still be able to enjoy the cleaner digital video path.

I had better luck when surfing between scan rates to leave 480i switched off. As a test try setting the box to 1080i output only and see if it is more stable during rapid channel changing.

Yes, it's simply (like everyone else seems to agree) an issue with the HDMI/HDMI. Glad to hear it's the box (which will have an update eventually) and not my TV/stereo/wire. I could always switch to the component output... but just been too lazy. Also, if I unplug the HDMI... I would never know when the update happened... so I will deal with the bugs for now...

I prefer the scan rates to switch because it will fill the non-HD channels to the full screen automatically if I switch to those channels. What's good to hear is that the issue is the box, which will be updated soon (we hope).
post #1437 of 18574
Quote:


BHN could have issued the boxes with HDMI disabled like most of the other providers in the U.S.

But this is precisely my question. Is this a problem with the HDMI scheme? Is this is how it is supposed to work (slow and buggy)? Or is it just that it has been poorly implemented by SA/Pioneer?

[sorry for the likely rhetorical question]
post #1438 of 18574
The HDMI audio problem is simply an oversight in the Passport software. The SARA software included a switch in the settings menu to allow the user to choose between HDMI audio detection or 5.1 passthrough. I expect a similar switch in the next update from Pioneer.

The HDCP problems always seem to be with us since every manufacturer uses its own handshake and the cable companies cannot test every display before release. I remember the software updates for the PACE box would fix the HDCP on some displays and cause it to fail on others. Who is to blame? My opinion is that Hollywood forced the copy protection on everyone before proper standards could be set and now it is a mess. BHN is caught in the middle of this just like us trying their best to get the set top box engineers to work with the display manufacturers engineers and sort out the problems. That is why I am both understanding and patient on the HDCP issue. Sometimes I just face West and think "Curse you MPAA"

Even though I have to reboot the SA8300 to view digital video every day it still does not get in the way of my viewing. In fact this box has far fewer dropouts than I was seeing with the PACE 550. I have never had the box lock up and reboot on its own during normal viewing or changing the channel. This could be because my viewing habits have changed completely since I started recording HD programming. I no longer surf the channels at all since everything I watch is recorded on the hard drive and viewed on my schedule. My biggest problem now is the need for additional hard drive storage space and only 2 HD tuners.

Come on external SATA drive activation!
post #1439 of 18574
I second the motion for external SATA activation. I also watch most of my programming from what has already been recorded, but if I don't have enough time to catch up on what has recorded over the last few days, things get overwritten. I can't permanently save everything.

Too bad we can't swap out the standard 160 GB drive for one of the newed 250 GB or larger drives on the market for computers. At least that would add a few extra hours of storage.

I also wish we could stream video from one 8300 to other televisions thoughout the house. Then I wouldn't have to duplicate some recorded programs on both DVR's simply because I'm not sure in which room I'm going to feel like watching the show, i.e. the family room or the bedroom.

Otherwise, I haven't had any problems with either DVR. It works waaaay better than the 8000HD that it replaced and I'm not noticing as many audio or video dropouts as I used to. I also watch a lot more HD programming on my schedule.
post #1440 of 18574
Well, since all of the outputs on the 8300HD work all the time, it is possible to watch the box from several TVs. You need long cables (or a video distribution system) and an RF remote, and you're all set.

I'm working on setting this up now. Of course, my bedroom and living room are right next to each other, so it shouldn't be terribly difficult (or expensive) for me.
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