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Orlando, FL - BHN - Page 488

post #14611 of 16344
Shouldn't have to delete them separately when they're supposed to be deleted when I say cancel them when adding the other recordings. That and I don't always know I have a conflict until I set the other recordings first anyway. Just another Navigator bug. They don't have good beta testers.
post #14612 of 16344
Quote:
Originally Posted by Kevin M. Dean View Post

Shouldn't have to delete them separately when they're supposed to be deleted when I say cancel them when adding the other recordings. That and I don't always know I have a conflict until I set the other recordings first anyway. Just another Navigator bug. They don't have good beta testers.

Nothing you have said here indicates a bug to me nor do I or anyone else here have the luxury of watching what you are doing....based on your limited description I will attempt to duplicate it but at this point nothing points to a bug...just improper use of the feature...again based on your description. I'll have some time late in the weekend.
post #14613 of 16344
Gimme a break. I do this kind of thing (programming / testing) for a living and am not stupid.

Think of it this way.

Show A Series recording is set for 8:00 Friday.

On Thursday, Manually set Show B to record at 8:00. OK

Then set Show C to also record at 8:00, notification pops up about conflict asking which show to cancel, press A, B or C. I cancel the Series Show A while keeping Show B & C. The Guide shows that decision and there's no Conflicts section.

Come back Friday afternoon, conflict section is there showing a broken record icon for Show A series recording. It shouldn't come back as a conflict once it's already been cancelled. I usually delete it again now, because the first time or so I didn't catch that the conflicts returned, after airtime I was left with the cancelled Show A Series episode recorded and either B or C not recorded, even though the conflicts section implied that Series A wouldn't record.

That shouldn't happen. That's a bug. Good software doesn't allow "improper use of the feature". If something isn't meant to be done, the programmers should design the software to guide the user down the correct path.

Also, I noticed you skipped over the freeze playback issue on only a specific channel's recordings and didn't have much to say on why channels come up unavailable for no reason when they didn't before with the older box. I guess I need to always be around just before my recordings are starting and manually tune in to each channel for the night to make sure that it's there.

And just to add to the mix another issue with the new box. When fast-forwarding near the end of a recording, the save / delete screen can come up pre-maturely even if you're 2-3 minutes from the end so it's there while the video continues to play behind it. Although at least this dvr more reliably let's me rewind out of that screen than the older box did.
post #14614 of 16344
Quote:
Originally Posted by Kevin M. Dean View Post

Gimme a break. I do this kind of thing (programming / testing) for a living and am not stupid.

Think of it this way.

Show A Series recording is set for 8:00 Friday.

On Thursday, Manually set Show B to record at 8:00. OK

Then set Show C to also record at 8:00, notification pops up about conflict asking which show to cancel, press A, B or C. I cancel the Series Show A while keeping Show B & C. The Guide shows that decision and there's no Conflicts section.

Come back Friday afternoon, conflict section is there showing a broken record icon for Show A series recording. It shouldn't come back as a conflict once it's already been cancelled. I usually delete it again now, because the first time or so I didn't catch that the conflicts returned, after airtime I was left with the cancelled Show A Series episode recorded and either B or C not recorded, even though the conflicts section implied that Series A wouldn't record.

That shouldn't happen. That's a bug. Good software doesn't allow "improper use of the feature". If something isn't meant to be done, the programmers should design the software to guide the user down the correct path.

Also, I noticed you skipped over the freeze playback issue on only a specific channel's recordings and didn't have much to say on why channels come up unavailable for no reason when they didn't before with the older box. I guess I need to always be around just before my recordings are starting and manually tune in to each channel for the night to make sure that it's there.

And just to add to the mix another issue with the new box. When fast-forwarding near the end of a recording, the save / delete screen can come up pre-maturely even if you're 2-3 minutes from the end so it's there while the video continues to play behind it. Although at least this dvr more reliably let's me rewind out of that screen than the older box did.

And so do I....this is exactly what I do and with the very equipment and platform we're discussing tonight.

Now we can do this objectively (which is the only way I'm going to entertain it anyway) or not at all. I have already said I was going to attempt to duplicate it under controlled circumstances later in the weekend....as for the other issue it's unrelated and sounds like a signal or hardware issue of some type. Not having looked at your specific equipment I can't say one way or the other. If you want me to take a look you know what you need to send me and I'll get back to you quickly on that part.
post #14615 of 16344
Just don't quickly jump to "Nothing you have said here indicates a bug to me" or "just improper use of the feature" because that's a poor response for anyone to get right away from a tech. Everyone knows Navigator has issues (I read the Navigator thread as well and it's just packed with some of the same problems), so immediately denying something is just silly and will just cause the next response from the end-user to be more agressive.
post #14616 of 16344
Quote:
Originally Posted by Kevin M. Dean View Post

Just don't quickly jump to "Nothing you have said here indicates a bug to me" or "just improper use of the feature" because that's a poor response for anyone to get right away from a tech. Everyone knows Navigator has issues (I read the Navigator thread as well and it's just packed with some of the same problems), so immediately denying something is just silly and will just cause the next response from the end-user to be more agressive.

I stand by my original statement Kevin. You and a couple of others here are very quick to call everything a bug when in fact it normally isn't. Just because something doesn't operate as YOU expect it to doesn't make it a bug. Based on what you have told me nothing points to bug at this point but instead a misuse or misunderstanding of the feature. Now I have offered to look into it further but until that time I'm not classifying it as anything unlike yourself who immediately called it a bug. I'm not going to argue with you about any further....I will investigate it and get back when I'm satisfied with an outcome.

In the meantime if you want the other issue you raised looked into now send me the data please. I'm going to call it a night shortly....otherwise I'll look into it in the morning and respond sometime tomorrow.
post #14617 of 16344
Gary,

Is there anything new for that list of Look Back Channels?

The feature is great and would love to know every channel it is available on.

Thanks!
post #14618 of 16344
http://applications.brighthouse.com/start-over/

This has a list of start over/look back channels.
post #14619 of 16344
Wonderful!

Thanks Nayan!
post #14620 of 16344
Anytime! I wish CBS had it as well as a couple others but I'm not going to complain. At least we have it .
post #14621 of 16344
Effective today (May 17, 2012), all Bright House Networks digital cable customers who subscribe to HBO may now view HBO Go programming on their Roku Media Appliance, Xbox Gaming Console and select models of Samsung Internet-ready televisions at no additional cost. We're excited to add these devices to our current HBO Go support lineup, which includes desktop and tablet PCs, Apple's iPad®, iPhone® and iPod touch®; as well as select Android devices. These services will also still require Bright House Networks video customers to have a My Services account.
post #14622 of 16344
Nice to see this feature added although I dropped HBO a few months ago for Showtime.
post #14623 of 16344
Quote:
Originally Posted by HDOrlando View Post

Nice to see this feature added although I dropped HBO a few months ago for Showtime.

got more good news HD Orlando!

The Viacom spat was settled!

We should be getting TV LAND HD and MTV2 HD soon!

http://blog.viacom.com/

scroll to hAPPy Ending!

Seems that TWC is going to add MTV JAMs, MTV Hits, Centric and possibly more Viacom channels in markets that don't have the entire Digital suite.

Looks like the smaller TWC systems in Texas are going to be getting the Viacom HD channels and CMT HD finally!
post #14624 of 16344
Kevin,

Awesome Find!

This is great news and I think BHN customers can expect to get TV Land HD and MTV 2 HD this summer. We might even get those other MTV SD channels. It gives some hope for our next notice which looked to be bone dry. Hopefully, it also includes some HD On Demand from other Viacom channels besides Spike.

An addition note, the fact that Logo HD and Centric HD are not included proves Dish Network is doing those themselves in some way.

On a final note, let's hope the Starz deal is the next one to get renewed so we all get access to more HD Encore, Starz and IndiePlex/RetroPlex.

You are da man Kevin.

Here is the full post

by Mark Jafar, Viacom
A nice bit of breaking news today…Viacom and Time Warner Cable have agreed to resolve their pending disputes. And that’s very good news for consumers.

Time Warner Cable subscribers will be able to enjoy Viacom programming – from MTV’s Jersey Shore to Comedy Central’s The Daily Show with Jon Stewart and more – through TWC TVTM, Time Warner Cable’s in-home streaming app for tablet devices. In addition, Time Warner Cable subscribers will get even more on-air channels from Viacom, including MTV Hits, MTV Jams and Centric, and subscribers in many major markets such as New York City will gain access to TV Land HD and MTV2 HD, as well.

Here’s the joint statement:

Viacom and Time Warner Cable have agreed to resolve their pending litigations. All of Viacom’s programming will now be available to Time Warner Cable subscribers for in-home viewing via internet protocol-enabled devices such as iPads and Time Warner Cable will continue to carry Viacom’s Country Music Television (CMT) programming. In reaching the settlement agreement, Time Warner Cable and Viacom were also able to resolve other unrelated business matters to their mutual satisfaction. Neither side is conceding its original legal position or will have further comment.

Viacom programming will be rolled out on TWC TVTM over the next several weeks.
post #14625 of 16344
Everyone,

With the above release, I have updated the chart and moved TV Land HD and MTV 2 HD to "Announced for TWC".

We should get it sometime this summer and maybe even in the next notice which I was expecting nothing out of in about two weeks.
post #14626 of 16344
Quote:
Originally Posted by HDOrlando View Post

Gary,

Is there anything new for that list of Look Back Channels?

The feature is great and would love to know every channel it is available on.

Thanks!

Looks like that got answered already so I left it alone
post #14627 of 16344
Gary,

I figured that was the case.
post #14628 of 16344
Quote:
Originally Posted by HDOrlando View Post

Everyone,

With the above release, I have updated the chart and moved TV Land HD and MTV 2 HD to "Announced for TWC".

We should get it sometime this summer and maybe even in the next notice which I was expecting nothing out of in about two weeks.

i must have misread because what i saw was twc would be releasing those 2 channels to major markets soon. last time i checked the orlando dma was about 19th or 20th....not sure i would call us a major market,
post #14629 of 16344
iceturkee,

Just the fact that it will be on a TWC system gets it on the possibilities list.

It did not say what BHN will do but they do add stuff from the big companies pretty quickly.

Were 19 BTW and growing. We will never be top-3 but were a solid sized market.
post #14630 of 16344
Does this mean no more Road Runner for BHN too?

http://www.broadbandreports.com/show...drunner-119519
post #14631 of 16344
Has anyone else seen an issue with fast forwarding a show that is currently being recorded? Typically what happens on my Cisco 8642 is that it will start to go to the 1st FF mode, then jump back to play mode. This seems like a bug that was introduced the latest firmware upgrade (whenever that was).
post #14632 of 16344
Quote:
Originally Posted by iceturkee View Post

i must have misread because what i saw was twc would be releasing those 2 channels to major markets soon. last time i checked the orlando dma was about 19th or 20th....not sure i would call us a major market,

icetruckee TWC does not go by DMA size to determine a wide channel launch like this only then will cultural demographics make a local impact on international channels.

I was told today when I called tech support that all of Texas is getting the channels soon save for areas that have not been upgraded to SDV so I don't think that they are going by DMA rather whether a system has SDV as a lot of the smaller areas with TWC still don't have SDV or if an area is all digital like LA has some areas that are all digital above limited basic and are 750MHz without SDV last I had heard.
post #14633 of 16344
Quote:
Originally Posted by HDOrlando View Post

iceturkee,

Just the fact that it will be on a TWC system gets it on the possibilities list.

It did not say what BHN will do but they do add stuff from the big companies pretty quickly.

Were 19 BTW and growing. We will never be top-3 but were a solid sized market.

The keyword is many major markets that means basically Texas, California, NYC, Carolinas, North East, Mid West, and hawaii and smaller systems with SDV.
post #14634 of 16344
Kevin,

Very True Indeed!
post #14635 of 16344
Fox News and Fox News HD are now on month to month notices!

GSN has made an appearance on the legal notices in all TWC areas now.

Also Gol TV has made an appearance on my legal notice as well.

My area got an area specific notice about clear QAM changes to where KXTX HD Telemundo will be moving on or about June 21st going from 81-1 to somewhere else probrably 6-1 or 19-1.
post #14636 of 16344
Kevin,

This is big news.

Normally, they would give notice that the current deal will expire on a certain date beforehand.

They will probably get a huge increase when a deal deal is struck. I'm surprised we heard about this first in a notice instead of somewhere else.
post #14637 of 16344
Anyone know if the Ethernet port is active on the 8742, and if so is there any instructions anywhere. Mostly interested in Remote capabilities over IP.
post #14638 of 16344
Quote:
Originally Posted by gflatt View Post

Anyone know if the Ethernet port is active on the 8742, and if so is there any instructions anywhere. Mostly interested in Remote capabilities over IP.

Probably not.
post #14639 of 16344
Quote:
Originally Posted by gflatt View Post

Anyone know if the Ethernet port is active on the 8742, and if so is there any instructions anywhere. Mostly interested in Remote capabilities over IP.

Nope it is not active for anything productive. Sorry...
post #14640 of 16344
Quote:
Originally Posted by Nayan View Post

Does this mean no more Road Runner for BHN too?

http://www.broadbandreports.com/show...drunner-119519

Nothing will change for our customers other than branding Your email and all that other stuff will remain as they have been.
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