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NOTICE TO BRIGHT HOUSE NETWORK CUSTOMERS This notice is to inform our Bright House Networks customers of upcoming changes to their cable programming lineup. From time to time our agreements with cable channels and television stations come up for renewal. While we do not anticipate any loss or disruption of service, regulations require us to notify you of the possibility of losing programming. Therefore, please be advised that our agreements with BBC America, Cooking Channel, Current TV, DIY, Encore, Encore Action, Encore Drama, Encore Family, Encore Family West, Encore Love, Encore Suspense, Encore West, Encore Westerns, Food Network, Game Show Network (GSN), GolTV, Great American County (GAC), MC (channels 925-970), NHL Center Ice, NHL Network, Starz, Starz Cinema, Starz Edge, Starz in Black, Starz Kids & Family and Youtoo remain in effect on a month-to-month basis, but we may have to cease carriage in all formats if our authority to continue is withheld. We are working diligently at this time to come to acceptable and fair terms with all of these channels. As of November 1, 2012 Fox Business Channel will be made available to Standard Service subscribers in a digital format and Fox Movie Channel will be made available to Digital Service subscribers. Bright House Networks has launched a new digital video delivery technology known as Switched Digital Video (SDV). SDV is a robust bandwidth management system that makes it possible to offer more digital video programming services than before including new HD channels. To be able to offer more new video services, Bright House Networks will be moving some existing programming services to the new SDV system as well as adding new services on the SDV system. Beginning on or after November 1, 2012, the following channels will be launched on the SDV system: Retirement Digital VarietyChannel 168 Living TV GEM Digital VarietyChannel 84 Liquidation Digital VarietyChannel 85 Channel Shop Zeal 1Digital VarietyChannel 86 Shop Zeal 2Digital VarietyChannel 87 Shop Zeal 3Digital VarietyChannel 88 Shop Zeal 4Digital VarietyChannel 89 Shop Zeal 5Digital VarietyChannel 90 Shop Zeal 6Digital VarietyChannel 91 Shop Zeal 7Digital VarietyChannel 92 HSN HDBasic HDChannel 842 QVC HDBasic HDChannel 841 Shop NBC HDBasic HDChannel 843 As of September 23, 2012, the following channels were launched on the SDV system: NFL Network Channel 175 & NFL Network HD Channel 875; NFL Network Sports Pass Channel 429; Redzone Sports Pass Channel 448 & Redzone HD Sports Pass Channel 868 As of September 21, 2012, the following channels were launched on the SDV system: ESPN College Sports 1Sports PassChannel 417 ESPN College Sports 2Sports PassChannel 418 These services will not be available on uni-directional retail devices as of the date(s) noted above. If you want to subscribe to these services, you will need a digital set-top box or tuning adaptor from Bright House Networks. Customers may continue to use their uni-directional retail device and CableCARD to receive video programming other than the programming delivered on the SDV system. Customers will be notified in advance of any other programming changes. For more information on Bright House Networks programming, please call 1-800-753-2253 or visit our website at
www.brighthouse.com (S - 9/28/12 - 5994264) - 09/28
