Orlando, FL - BHN - Page 537

Thinking of coming back to BHN from Dir* for television service. We still have Road Runner Lightning. Trading e-mails back/forth, asking for quotes to bundle cable/internet/phone. They're quoting under $200 for all three (24 months), with WHDVR, 3 HD boxes and a couple of other outlets. They won't come off of the install fees ($30 for WHDVR & two other outlets, $19.95 for additional outlets), doesn't seem to be any other wiggle room either for the regular charges. They haven't answered me yet regarding doing some of the cable runs in the attic either. Is this normal-no dealing, etc.? Paying $86 right now for RR Lightning, $50 for phone and around $110 for Dir* (1 genie DVR, 2 HD DVR, 1 HD receiver, Xtra program package with HD pack). What do ya'll think of their phone service? Can any box watch the content of ANY dvr when using WH? Is the max you can do is watch a show, record 2 others on one DVR?

property33: You should send a PM to Gary (BHNTechExpert) he can help you out.

Thanks Barry, I actually just "spoke" with him a bit ago via the DSL reports forum. You're right, he enlightened me...

When did Brighthouse start charging a modem fee? I didn't even notice it before, but I looked at my bill today and noticed it went up a bit. Then I saw a $3.50 modem fee.
Does anyone use their own modem? I have a thing about having to pay "rent" on a box that I can get myself.

You can use your own modem. I am not sure which ones work or are recommended but you can ask on this forum:

http://www.dslreports.com/forum/brighthouse

This is the second weekend in a row that I have had issues with both MLB Network HD (1141) and CSPAN2 HD (1227). Is this a coincidence that both of these channels show the dreaded "channel unavailable" message? BrightHouse sent a technician out last week, but he said they were working in the area last weekend and that the person at 407.291.2500 should have known that.

Any ideas why these two channels are both unavailable at the same time?

There has been sun-spot activity this week and it's been disrupting some of the signals. I've been having issues with History and Science off and on, so that's probably the cause.

This not a sun spot issue it is an annual event called sun outages where the sun aligns with the satellites and causes brownouts of channels in Spring and Fall.

FOX Soccer, Plus, and beIN Sport from time to time go to channel unavailable. That said it usually doesn't last that long as I just need to turn the channels a couple of times and come back to the channel and it's working again. It's a minor inconvenience but a inconvenience nonetheless.

Doh! See what happens before coffee? .

I am thinking of switching from Dish and have the same questions. What did you find out from Barry?
Thanks,
EJ

We are around two weeks from our next notice.

There are no signs of anything different on the TWC notices although TV Japan could formally come off of the deals.

If no Starz deal is done, were looking at sports like The Pac 12 Alternates, those sports channels (FightNow, Universal sports, One World and Outside television) that did not launch on TWC Kansas and Kentucky, more Spanish-Language HD channels or maybe some Digital Basic ones like Chiller, Pentagon channel, Aspire or maybe CNN International. There has to be something holding up Sundance HD so I'm not betting on it.

Hopefully, we will get some goodies.

TWCKC will add those Sports HD channels at sometime because still in Notice.

mgsports,

Probably. The question is when.

I would be nice to get some of these 'most wanted' channels sometime this year. I guess we just need to keep our fingers crossed .

We stuck with Dir*, 'cause of the ETF from them, will revisit in the fall when I try to get a Sunday Ticket deal. Will definitely go back to BH for tv next summer when the contract is out. Attic runs/wall fishes are extra-I'm probably going to do all the wiring myself over the next several months, I've got a pull box of about 800' of RG6/underground quality. Have only had the phone service for a day, good so far, but phone still doesn't show up in My Services. All networked boxes can "see" content of all DVRs, not sure about the watching/recording limit, but I think it's record 2, watch a third, except the fancy pants Whole Home DVR, that one allows more-though I don't know how many.

Over a year ago. This is optional of course. You can bring your own modem/mta and avoid the charge entirely. The modem must be on our approved modems list which can be found here http://support.brighthouse.com/Article/Use-Own-Modem-With-RR-Service-9109/

When and if you are ready to come back let me know and I will make sure your wiring is taken care of and replaced as needed. We don't normally charge for this but it does require that we come out, install you and then determine what needs to be done.

March Madness Tips Off on Bright House Networks

Let the madness begin! Bright House Networks is pleased to announce that every minute of this year’s entire 2013 NCAA Division 1 Men’s Basketball Championship tournament will be available to customers across four television networks, online at one single website, and via the NCAA March Madness Live App® at no additional charge.

The 2013 NCAA Men’s Basketball Championship will be available through the following platforms:

• For the third year, all 67 games will be televised across four television networks in their entirety -- TBS, CBS, TNT, and truTV.

• New this year, Bright House Networks customers will be able to watch all the games live and for free at www.ncaa.com/marchmadness. Customers will need at least Standard Video service as well as a My Services account in order to stream the games airing on TBS, TNT, and truTV. Games airing on CBS are also available and require no special authentication.

• The NCAA March Madness Live Application® will be available on more devices than ever before including smart phones and tablets, and provide fans with unparalleled multi-screen digital access to the entire tournament.

• As an added feature, NCAA March Madness Live® will offer a preview option that allows up to four hours of live game streaming that does not require viewer registration.

The NCAA March Madness Live App is available now at the iTunes App Store and Google Play. The app offers live streaming video of every broadcast for the 2013 NCAA Division I Men’s Basketball Championship as they are televised by CBS, TBS, TNT and truTV all the way through the Men’s Final Four® and National Championship Game from the Georgia Dome in Atlanta on April 6 and April 8.

This year’s NCAA March Madness Live® offers several enhancements, including improved navigation optimized across platforms, the Capital One NCAA March Madness Bracket Challenge, and Coke Zero NCAA March Madness Social arena. The application also provides video highlights, full game replays and real-time game alerts, as well as fan-favorite feature including live game scoring, real-time tournament brackets, live stats, direct access to live radio broadcasts, social activity and more.

What would be the advantage to using your own modem? At $3.50 per month, it would take 2 years to recoup the cost. What am I missing?

There isn't but many disagree. At least this way folks have a choice though.

Your News Now brand. NY1 is even available on TWC in Charlotte and Raleigh and Bright House Networks in Tampa and Orlando.

mgsports,

We actually knew this.

Thanks but others TWC and BHN don't have yet like TWCKC,Michigan and so on.

We know this too.

That is true if you are using DOCSIS 3.0 modem, but the model I was using goes for about $30-$40.

After doing some research, I've decided the $3.50 is not that bad compared to what other providers charge, which is around $7/month. The reason I was initially perturbed was BHN made a big deal at one time about not charging for the modem, then all of a sudden it appears and on top of that they raised the price. Is the modem rental fee now going to be another annual way to raise revenue?

Overall, I am very happy with BHN. I think their HD selection is excellent, and their internet service has always been very good. It's just they, like many other companies, have a tendancy to tack on fees that make the overall service much more costly, and I as a consumer find questionable. For example, I believe I have to pay a monthly fee for a DVR digtal box, then another fee to be able to use the DVR functions of the box (which also keeps going up, it was 9.95 now 11.95), and I look at my bill and see another fee for the Navigator Guide/HD DVR Converter (I'm not even sure what that one is for). I know fees are a fact of life with pretty much every service provider, but after a while they all start to add up.

End of rant....

I've seen some TWC Legal Notices and the only new things I'm finding are

G4 (soon to be Esquire) and TVGN (TV Guide Network) are on some month to month deals. It might take an extra month for them to show up on ours.

Michigan might get their notice a week early tomorrow but if not, we should get our notice next week.

Sadly I didn't expect much this go around. Maybe in our April update we'll have some goodies .

Nayan,

It's either going to be sports, new digital basic HD channels (Not many to choose from) or maybe Spanish or Foreign Language channels.

I doubt we get anything either but we will see. After all, this might very well be our last year of steady HD unless they start adding West HD feeds and more foreign language ones.

I'm still holding out for more Starz. What I'd really like to see added is an app to the Roku like TWC added to their system and like we have with our phones/tablets. My poor Roku isn't receiving too much love these days.