Hi all. Things as you might suspect are a bit hectic around here.
First off, I trust that everyone here survived with little damage. My house came through without a scratch, and I only lost a couple small trees in the backyard. My neighborhood, however, looks like Beirut. Huge trees down everywhere; power, telephone, and cable lines strewn across the ground, etc. We still don't have power back yet, and I'll be amazed if I have it by this weekend -- too many poles to replace. Cold showers suck.
If your cable service is inoperative, we appreciate you bearing with us. We've brought in crews from all over the country to put this thing back together, and they're out there working day and night. In most cases, when people's power is restored their cable service comes up as well. In other places we have to wait for the power companies to clean up their lines and reset their poles so we can get in and restore cable service.
Unfortunately, the storm went right through the older part of our cable plant, where the majority of lines were overhead.
The restoration efforts are also impacting us. Monday night (just one of several incidents) power restoration crews cut the fiber bundle providing connectivity to my downtown office. That type of stuff is what we'll have to deal with for the next few weeks until this is all behind us.
I personally have been occupied with the restoration effort, so I really hadn't been paying any attention to the HD nets. The information I've seen posted here reflects accurately what we've been told about the loss of signal from the local digital stations during the storm. My apologies for not getting information out to our customers regarding the loss of the feeds -- we were otherwise occupied.
Regarding the 3250 -- We bought the 550's over the 3250's because after very detailed testing, we were convinced the 550 is a better box, with features the 3250 couldn't touch. The only reason we have any 3250's is because they're the only ones available with the firewire port, and even that functionality is extremely limited. If you don't specifically require firewire, you want a Pace vice a 3250.
Finally, there's no time like the present to get to know, and help out your neighbors. Everybody stay safe, and we'll get back to normal soon.