Moxi ( Motorola BMC90xx ) Q&A and Discussion Thread - Page 7

trade,

are you saying that you want to control your Moxi with a Universal Remote?

Well, Yes but is not a common Universal Remote this model is the Atlas DVR/PVR remote that is made by UEI and works with the Motorola DCT6412 and TIVO. I got one from Cox and have the same buttons to LIST and manage the menu of DVR/PVR devices. I put a link to the site of the Atlas DVR Remote

I think that will be better have one control to all my devices. And only need some clue about what remote code is the Moxi compatible.

TRADE

If that remote is a 'learning' remote then it should be able to learn any code. My remote is that variety and simply by pointing the two remotes together and hitting the appropriate button, my remote instantly gets the moxi remotes codes.

http://www.remotecentral.com is a fantastic site for information on any/all remote controls.

Abcman

Thanks for the suggest site, but seems that the experts have the same problem that us,
see the topic about this IR code/help for motorola hd pvr, so we need help from Motorola or Adelphia to know what will be the remote technology used inside the Moxi.

TRADE

That's all and good if you spend the $200+ for a remote with a large capacity learn-space. My remote (RS 15-1994, and the majority of the OFA/sub-$100 remotes) can only learn about 15-20 of the keys from the moxi remote. Not nearly enough to be able to ditch it altogether.

MrBeetle,

I do understand your pain. However there are some decent learning remotes at around $100 that can do the trick as well. Honestly I went thru a ton of different inexpensive remotes. They could always do "most" of my components but never all of them. At the time it was very difficult to drop $200 on a remote, but since then I have never been sorry that I did. That remote learns everything....almost to the point of brewing me beer on command...

I get this too. It happens whenever the program changes. I have had it since it was installed last week. I assume when you say ticker you actually mean the progam flip bar. (the ticker being a future feature that i don't think most of us have yet)

I noticed this too, and is very curious because theres not any setting to avoid it.
Also I notice on the front panel of the box there is a button (first one to the left) without label, somebody know what is its function.

TRADE

If you hold it down 10-15 seconds the unit reboots.

Just got hooked up with a Moxi box today...

Man, I hope that native mode passthru is coming soon. This is by far my biggest complaint with it.

Had the moxi installed yesterday (Charter-St. Louis). So far so good. Analog PQ better than expected, at least as good as the analog PQ on my standalone Tivo for the analog channels I need to watch (roughly 30 and above).

Menu performance a little sluggish/inconsistent but not too bad.

Native passthrough - I'm confused. From reading on here, my expectation was that with the video output set to 1080i, all non-hd programming would be stretched, and you would not be able to control the aspect ratio with the TV. I was under the impression that to watch 4:3 content with bars on the side, I would have to manually go in and change the output setting on the moxi to 480i (or p). I was pleasantly surprised to find that this is not the case. With output set to 1080i, I can still switch the aspect ratio on my Samsung DLP between normal (black bars) and wide. Is the issue that when watching 4:3 content in the "normal" mode (with moxi output set to 1080i), it's actually not OAR since the picture has been stretched by the moxi, and then stretched back by the TV?

Yep. Some TV models can squeeze a 16:9 picture down to 4:3. The Samsung remote as a button that lets you cycle through various aspect-ratio settings.

Oh, and Mayor:... soon, yes. But it's not in the very next release. It's the one after that.

The band at the bottom of the screen that pops up on the half-hour, is our flip bar. It has basic show information. In the next release, coming very soon, You'll see it wen you first start a playback or first tune to a channel. After that, it won't pop up by itself. You'll be able to bring it up while watching live TV or a playback by pressing an arrow button or the info button. If you want to put it away early, press the clear button

MoxiGuy,
Is there a way to see what firmware or software version is on our boxes? Should they all be the same or can different areas have different versions?
Thanks
Jim

Question for Moxiguy or anyone else with an answer.

Finally got the Adelphia Moxi box installed last week. The aspect changing is not the problem I thought it would be--only a minor hassle.

However, all analog channels are "zoomed" into the upper left. (Baseball yesterday had the Fox logo bar only about 75% of origional size)

I have a 4:3 Sony HD ready set. I"ve tried changing the moxi-box setting to 480p and 480i, and the widescreen settings to all available, but the analog picture will not unzoom.

Any suggestions?

Thanks

Sorry but another question for MoxiGuy....
How loud should one of these units be? I can hear mine running from 14 feet away and sometimes even hear it during tv watching. I asked this elsewhere and some people never hear theirs but mine is getting on my nerves.
Thanks,
Jim

In the box push the MENU and OK buttons at the same time and you will see the diagnostic screens, navigate through them and you will get the software and firmware version on your Moxi box.

About the noise, you have the ear very sensible or your Moxi's fan is not working softly, I can't not hear any sound from the box.

TRADE

Please ignore my post from yesterday. Problem has since corrected itself.

Are you refering to the RESET button? I am referring to the first button on the button bar before to the MENU button. This don't have label and if I press nothing happen.
The RESET button if works to reboot the unit.

TRADE

That button does nothing on this model. On versions with an optical drive (for DVDs,and CDs), that button will be labeled eject and it will open the tray.

Carlos,
We have a known issue: Some channels have no audio when SAP is enabled from the Moxi service. I'll keep you posted on progress on this one.

Thanks for the suggestion. We'll consider it for a future release. In the meantime... you can cut short the 4-hour unlocked timer by going to the Parental Controls card under Settings and turning the controls back on manually. (We hide the titles in case parents are recording shows that they'd rather their kids not know about.)

Another suggestion, if you don't mind. How about passing through the Closed Captioning so we can control it trhough our sets rather than having to turn it on and off through the moxi unit.

I give up... I am switching providers and going with a SA8000HD. At least give it a try and see if I like it more then the Moxi.

Moxi issues:
- HD recording capacity: needs more space!
- Menu: WAY to slow, should not even be released like this!!!!!
- IR: Trouble getting universal remote to work.
- Native pass-though: 4:3 content is up-converted and stretch. Real pain to switch between formats!
- GUI: Don't like the Moxi interface. Prefer a conventional chart layout.
- No indictor for hard drive space.
- Bugs: Lots of bugs... Audio problems and recorded show failures.

Probably others I cannot think of but right now..

Other reasons to switch providers (back to Astound)..
No DiscoveryHD
No CinimaxHD
Still no ABCHD and CBSHD (same with Astound)
Standard cable box for regular TV is lame.
I also think Charter HD lacks quality in comparision to Astound or OTA. They must be reducing bitrate to increase bandwidth..

How often do software updates come down to these boxes (not channel listings which i understand are nightly). Charter said monthly. So has one come already in October or is it forthcoming?

I know we had a software update recently that added the HD Category...

Who decides when and what updates we get? The cable provider or Digeo development?

Final decision about when to push an update to subscribers rests with the cable operator. The updates are not on a timed schedule. There is currently an update that is in the process of final deployment. You'll know you have it when you see an HD category on the menu (it falls between Favorite Channels and Movies).

MoxiGuy,

Quick question - On the Channel List, I can see whats on for the next few hours for each channel. On the Movie List, Kids List, Sports List, etc... I cannot see anything beyond the current show. That stinks when its 5 minutes before the hour and you are looking for whats on next.

Is this being dealt with on a future upgrade?

Thanks

Just to piggyback this one a bit,...in the moxi user's manual on the digeo site,...when using the flip bar, it shows the next 3 shows as part of the flip bar...Is this something that needs to be activated somehow? is it future functionality? My current flip bar only shows the current show and channel names...I realize I can use the right arrow on the remote to browse the upcoming shows...but I thought the description on the digeo site was quite handy in that I could just flip through the channels real quick and get a sense of the upcoming shows without having to browse each one.