So I have a few observations about a couple of the topics that seem to be floating on the thread and wanted to weigh in with a couple of opinions as well.
1. User interface. Two schools of thought here: either "it is antiquated and not even as good as TiVo/ReplayTV" or "don't care...it is fine." It seems to me that people that had TiVo don't think it is as elegant as TiVo. Duh. Just about nothing else in the world is as elegant as TiVo. TiVo also turns out to be pretty expensive for SDTV and prohibitively expensive and/or not available for HDTV. I'm not thrilled with the interface, but I can accept it -- especially for the price.
2. Bugs and customer service problems. Two schools here as well: either "I'm paying for it and it should work" or "vote with your feet." I guess I'm somewhere in the middle. It would be infuriating to me to have a persistent problem with no resolution -- that being said, I haven't had such problems. Also, the "vote with my feet" alternative (I guess Dish with HD and PVR...) doesn't seem to add up cost/features/programming wise. Hopefully the DirecTV updates for HDTV that are expected this fall will be a major step forward.
3. MoxiGuy. Many schools of thought and many opinions. Here's mine -- likely he is a busy guy who is doing his best to help while representing the *COMPANY* in an appropriate way. Heck, for all we know, he has two user ID's and is posting here with both of them. I'm sure it is a pretty scary tightrope to walk trying to satisfy every Tom, Dick, and Harry with a question on this board whilst not posting something that could get the company in trouble. As near as I can tell, he cares, answers what he can, and is providing feedback to the company. Good job, MoxiGuy...and thanks.
As has been pointed out on this thread before, we all need to remember that we are at the forefront of this technology. The more we get people to adopt the technology, the better it will get; the more that people ask and answer questions here, the better off we'll all be. It frustrated me, too, that the USOpen wasn't in HD, but (paraphrasing): If you come, they will build it. The more people we get involved, the more likely it will be that we get more HD content.
I think it is interesting to point out that consumer adoption of new technologies is typically pretty slow. DVDs being mainstreamed as fast as they were was astonishing -- and mostly a factor of the quality:cost ratio. It was actually cheaper for the media companies to put out a DVD rather than a VHS tape on the shelves at BestBuy. The exact opposite is true for HDTV. Getting the infrastructure in place has been a very expensive and uncertain process for many companies -- hopefully we're on the cusp of more and better content for everyone.
I am always amused by the MicroSoft/Intel bashers out there. If you don't like it, buy something else, or invent something better. No one is forcing you to do anything. For me, the current value equation around the Moxi box is such that I'll continue to use it, and work to continually push for it to be better. I think the best way to do that is to help each other with problems and work as a community to put forth a united front on the best and/or most desirable improvements.
If you made it this far, thanks for reading, and I hope you found it worthwhile.