Originally posted by madpoetBig thanks Videoooguy. We do appreciate interaction from Cox. The more I use this box, the more I actually like it. My breakup issues haven't been as severe since day 1, and I am enjoying being able to watch all the HD programming I miss with my current work shift (2nd shift sucks!). If you can fix the breakup issue and allow us expanded storage, I'll be in heaven
Although we're working on it, expanded (external) storage is a tough problem. Here's why ...
The content owners (like HBO, NBC, etc.) require Cox to implement Copy Protection mechanisms anytime the corresponding Copy Protection bit is set on content coming into our headends. When the hard drive is inside this set-top, this isn't too tough.
When the hard drive can be externally connected, it requires that we encrypt content exiting the set-top and ensure that the receiving hard drive adheres to copy protection rules. Let your brain start to think through the use cases on that one and you'll be reaching for the B.C. powder pretty quickly.
TiVo doesn't have this kind of problem, since they aren't distributors of content.
Anyway ... Copy Protection is why we don't anticipate ever being able to support external USB hard drives on DVRs. 1394 (FireWire) and DVI/HDMI are OK because there are accepted encryption standards for these interfaces.
Hope this helps.