Originally posted by SSJLaletas
Im just curious more than anything else, you guys are upset because Samsung advertises a QAM tuner and it does not work. Or that you cannot get a hd broadcast at all, even though you could use an antenna? And/or is the antenna a bother and you shouldnt have to deal with it?
For me, it's that Samsung advertises a QAM tuner and does not work. I have a ChannelMaster 4248 with CM preamp and can't get every channel OTA. More often than not I get breakup on ABC and NBC. For my Main set, I use a comcast converter so I get those channels.
I did not want to rent another box from comcast so I bought this set specifically because Samsung advertises it has a QAM tuner.
I wrote the VP of Corporate relations and the President of Best Buy informing them of Samsungs false advertising and perceived willful indifference in fixing what seems to be an easy firmware change. It's been 9+ months since they knew about the problem and they still haven't fixed it so at least new products shipping don't have the problem. I'm hoping that if enough people complain to samsungs channel partners(who then provide Samsung's false QAM description) that those partners will put pressure on Samsung to fix the issue.