COMCAST HELPS CUSTOMERS GO DIGITAL WITH INTRODUCTION OF XFINITY IN CYPRESS AND JERSEY VILLAGE
Published 05/04/2011 - 12:35 p.m. CST
Company Announces Digital Network Enhancement; Delivering More HD, More Choice and Control, Faster Internet Speeds
HOUSTON, TX – Comcast announced in early 2011 that all customers throughout the Greater Houston area will soon receive enhanced digital technology -- including 42 new High Definition channels
, 28 new Standard Definition channels, more than 3,000 HD On Demand choices, access to more than 25,000 On Demand titles, faster internet speeds and improved picture quality--at no additional cost. The new services are part of the company’s planned digital upgrade and launch of XFINITY services throughout the Houston region.
Comcast is currently upgrading its television delivery to an all digital distribution and Comcast customers in Cypress and Jersey Village will soon have access to new XFINITY services, beginning this month. The Houston region digital upgrade will take approximately one year and is scheduled to be completed by the first quarter of 2012.
“This is all about giving our customers more, more HD, more choice and more speed,” said Doug Guthrie, senior vice president for the Comcast Houston Region. “The digital upgrade and launch of XFINITY in Houston also sets the stage for even more innovative services in the near future.”
Comcast customers will benefit from the following new services:
-42 New HD Channels:New High Definition channels will be added to the new channel line-up bringing the total to more than 100 HD channels offered.
-28 New SD Channels: Over 28 new Standard Definition channels will be added to the new channel line-up thanks to new digital technology upgrade.
-25,000 New Video On Demand Choices:Comcast will expand its Video On Demand content to include up to 25,000 new digital video choices due to an increase in popularity of their VOD programming.
-3,000 New HD On Demand Choices: Comcast will expand its Video On Demand content to include 3,000 new digital video choices due to an increase in popularity of their VOD programming.
-Fancast XFINITY TV: This online service expands the video content by giving customers easy access to cable TV shows, movies and independently produced content.
-Increased Internet Speeds:Currently offer fastest Internet access speeds (50 Mbps) in Houston and the upgrade will enable faster speeds (up to 100 Mbps) in the near future.
In order to be able to offer XFINITY services, Comcast will move its standard/expanded basic channels to an all-digital format. The vast majority of Comcast customers already subscribe to a digital level of service and have a digital cable box in the home. These customers will receive all of the XFINITY services automatically and at no additional cost. For customers without a digital set top box, the company is providing free digital equipment for up to three TV’s (one interactive digital cable box and two digital adapters) for no additional cost. Current Digital Cable customers should also consider requesting free DTAs for additional sets in the home that are currently using an analog outlet without a box. Comcast will continue to offer limited basic, which includes all broadcast channels, in an analog format.
Comcast is making it simple to secure up to three free digital adapters by simply going online at www.comcast.com/digitalnow
or by calling 1-877-634-4434. They are easy to install and directions are included. Customers may also stop by any service center and visit the digital adapter kiosk to place their request online or via phone. There is no shipping or handling charge. Additional adapters, after the initial three provided at no cost by the company, are $1.99 per month.
The digital adapter is a one-way device that lets Comcast replicate the analog experience for expanded basic customers by giving them access to the digitized versions of basic and expanded basic channels. The adapter is a very small device (measuring approximately 4” x 4” x 1.5”) that easily plugs into any television set and uses a new Comcast-provided remote control to navigate through the channel lineup.
“For those analog only customers who will be transitioning to our enhanced offerings, this will be an incredibly simple process,” added Guthrie. “Customers will only need an adapter to make the switch – they will not need to change the level of service they have in order to get these channels.”http://www.thecypresstimes.com/artic..._VILLAGE/44612