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Official Toshiba H83/H84 CRT Thread - Page 2

post #31 of 2833
7/25/04 at 9:12am
well i went to www.***************.com and no luck. I dont know if their server is down or wat. Have you been to that site recently. It is 1110 AM central time. I will try again later, but do you have a direct link to this bulletin.
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post #32 of 2833
7/25/04 at 9:29am
HTS has been down since last night for me... I've PM'ed you the link.
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post #33 of 2833
7/25/04 at 9:45am
Should I set my color temperature to warm or medium? What is a good ballpark figure for setting the sharpness?
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post #34 of 2833
7/25/04 at 11:25am
Thread Starter 
I like medium for color temp - as far as sharpness I have mine set to 0 for dvd's and 20 for tv

jim
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post #35 of 2833
7/26/04 at 5:14pm
Thread Starter 
Well.. Toshiba was no help - here was their response.. I guess I will call to see what the tech has to say - I guess the real answer is we need confirmation on the 84 circuit boards.
============================

Dear Sir/Madam,
Thanks for writing!
I apologize for the inconvenience. I recommend having an authorized service center take a look at your unit. Please visit the link below to locate the center nearest you.
http://www.tacp.com/service/servcntr.nsf/$$Search?OpenForm
Please write back if I can assist you further.
Rick
Toshiba Customer Service

--Original Message--
From: Jim Tressler
Date: 7/24/2004 8:52:18 AM
To: Customer_Support@tacp.com
Subject: new 46h84 with white line issue

Hello,

I have recently purchased a 46h84 Rear Projection television and it has the Center Drive Line problem as specified in Technical Bulletin # PJTV200405
REF: WU060404 Date: 06/04/04 - How do I go about getting this brand new model fixed?
Thank you for your time
Jim Tressler
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post #36 of 2833
7/28/04 at 5:37pm
Thread Starter 
Well.. the CDL is starting to drive me crazy - if I look for it I can see it all time during motion scenes - its not there during still shots or anything else - there also apprears to be two lines about 1 inch apart and about 1/2 inch in length - I am calling the service center tomorrow if they cant fix it, I think this unit is going back - problem is I dont know what other sets to look at.. man this sucks becasue the picture quality is fricken awesome!!! (except for the cdl of course!!)

jim
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post #37 of 2833
7/28/04 at 6:38pm
faheem,

The Toshiba service bulletin for the white line issue is available on www.***************.com in the paid members areas only. An annual membership there is a very reasonable $25 fee, quite well worth it.

Tim
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post #38 of 2833
7/28/04 at 7:38pm
I've been looking at DLP's and I have a unique problem in that I want a good viewing angle and I want at least 46" but not more than 50", because it won't fit in my armoire, otherwise. The Toshiba 51H84 sounds like a great deal in that I get a better viewing angle than a DLP and it costs less than half. My question is, what is HD2 on a CRT compared to HD2 on a DLP? In other words, do I get similar picture quality on the 51H84 over a similar DLP? In fact, I'd think it's BETTER because you don't have the wierd stuff up close on a CRT.

The only bummer is the weight, but, I think I might be able to live with it.

Also, what is the Contrast Ratio on this? Much thanks!!
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post #39 of 2833
7/29/04 at 12:05am
Ez, the HD2 CRTs on Toshiba rear-projection CRT televisions and the HD2+ chips on Toshiba and other brand DLP sets may be similarly-named, but are vastly different technologies. An HD2+ equipped Toshiba DLP set, such as the 52HM84, should blow a 51H84 out of the water when it comes to PQ (unless the HM84 is defective or horribly calibrated).
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post #40 of 2833
8/4/04 at 5:31am
Thread Starter 
I talked with toshiba tech support directly - and they could not give me an answer as to weather the 84 series fix was the same as the 83 series fix for the cdl - I also had the local repair shop call and speak to one on their engineers- same thing - so best buy is bringing me a new one today - if it has the cdl - it goes back and I will get the hitachi 51f510 instead. I will let you all know

jim
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post #41 of 2833
8/4/04 at 6:20am
I was thinking of going with the new Toshiba 57hx94, but the white line issue was one of the reasons I ruled it out.

They really do need to address the issue.
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post #42 of 2833
8/4/04 at 7:17am
This really does stink. I also had my sights set on the 57HX94. Why did Toshiba ignore this problem?!?! Ughh!!
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post #43 of 2833
8/4/04 at 8:17am
Thread Starter 
bear in mind - not every unit has it - or not everyone will see it - but once you see it - you will see it everywhere!!!!! What really sucks is the pq is outstanding (inho of course)!!

jim
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post #44 of 2833
8/4/04 at 9:45pm
I have bought the 46H84 last week and am very happy with the standard cable picture quality and I do not see the white line....or maybe I did , I had to look really hard to see if anything and in fact I wonder if I have just been imaging that there should be a white line in the middle or something...
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post #45 of 2833
8/5/04 at 12:26am
My concern was that even if it wasn't there I'd still see it

I feel good about my decision to go with the Hitachi though. If you get the HX94 and you don't have any issues then you've got a great set.
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post #46 of 2833
8/8/04 at 6:27am
Thread Starter 
well.. the new 46h84 had the white line as well.. so its going back and I just bought the hitachi 51f510 - going to miss the toshiba - but the white line was killing me. I will have the 46h84 for another 10 days so I plan on doing a side by side comparison.

jim
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post #47 of 2833
8/8/04 at 5:57pm
Quote:


Originally posted by jim tressler
well.. the new 46h84 had the white line as well.. so its going back and I just bought the hitachi 51f510 - going to miss the toshiba - but the white line was killing me. I will have the 46h84 for another 10 days so I plan on doing a side by side comparison.

jim


I saw people saying returning the TV etc, how exactly do you do that? you called the delivery guy to send it back or you just take the 150 lb TV to the store yourself...?
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post #48 of 2833
8/8/04 at 7:02pm
Thread Starter 
with best buy they will come and get it if the delivered it in the first place
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post #49 of 2833
8/8/04 at 7:03pm
I have had my 46H84 for a week now. I have to say that I have not seen any line issues. I'm going to stop looking. You guys are making me paranoid.

I do have a question about standard 4:3 though. I was expecting that the bars on the sides would be black like the bars at the top and bottom of a widescreen movie. Not white like this. I am not into the stretched picture to fill in the screen thing. I have read about burnin issues. I ran through the Video Essentials adjustments and have the levels set correctly. I was wondering how well the tubes will stand up to 4:3 viewing. Are white bars better than black bars for the tv?

I know over time I will have more widescreen viewing. Tomorrow I will be getting cable and my HD box. So I am moving forward toward more widescreen viewing. I'm just afraid that I will have some intensity issues in the white areas on down the road. Thoughts??

mikeski
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post #50 of 2833
8/8/04 at 11:51pm
3 questions:

1. Does the tv accept 720p signals ???

2. Whats the difference between the 51H84 and the 51HX84 ???

3. Whats the difference between the 51HX84 and the 51HX83 ???

Thanks !!!
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post #51 of 2833
8/9/04 at 7:38am
Thread Starter 
1. Yes it accepts 720p signals - it converts them to 1080i
2. Not too much - different cabinites - guts are the same
3. the hx83 series used the pegasus crts which were supposedly better
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post #52 of 2833
8/9/04 at 9:18am
Quote:


Originally posted by jim tressler
2. Not too much - different cabinites - guts are the same

Not quite. The HX84s come with a "Super Wide Band Video Amplifier" and controllable Velocity Scan Modulation, not to mention an upgraded remote. It's not a huge difference, but then again, Toshiba's only asking for an extra $100 for the Cinema series models.
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post #53 of 2833
8/9/04 at 10:08am
Thread Starter 
I stand corrected
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post #54 of 2833
8/9/04 at 11:03am
So why does the HX84 dont use the pegasus 4 CRT anymore ??? It should be an improvement don't you think ??? I'm very confused....
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post #55 of 2833
8/9/04 at 12:11pm
The white line has been addressed by a technical bulletin, first in Canada and now in the US.

 

tsb-whiteline.pdf 153.2529296875k . file
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post #56 of 2833
8/9/04 at 12:19pm
That TB only references models 46H83, 51H83, 57H83, 65H83, 46HX83, 51HX83, 57HX83, 65HX83, 51H93, 57H93, 65H93, 51HX93, 57HX93, and 65HX93. No --H--4 models. Any word on whether it applies to the newer models (or whether a different TB has been issued for them)?
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post #57 of 2833
8/9/04 at 12:41pm
Thread Starter 
no word yet - they should work - but toshiba will not confirm that it does
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post #58 of 2833
8/9/04 at 2:43pm
Quote:


Originally posted by greeno
The white line has been addressed by a technical bulletin, first in Canada and now in the US.

Thank god you posted that link!! Because for whatever reason my technican from HHGregg could not find any white line issue and claims to have contacted Toshiba... Wish I would have checked here first on this model cause now it is a PITA to get it fixed.
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post #59 of 2833
8/9/04 at 6:30pm
Quote:


Originally posted by Eben
Any word on whether it applies to the newer models?

I don't know yet, but I e-mailed Toshiba Canada earlier today (because their 1-800 number was "busy" ) to begin the process of getting my TV (a 46H84) repaired. I'll keep you guys posted as to how that goes.
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post #60 of 2833
8/9/04 at 6:42pm
I think I've decided to purchase the 51H84c but first I have a couple of questions. First, you guys talk like it accepts a 720p signal but I see no mention of that on any sites. So, if it does, what does it convert it too?
Secondly, I just have a regualr dvd player? Is it worth it to upgrade to a progressive one on this TV? If so, please recommend one, but I'm not willing to spend a whole bunch cause the TV is killing my budget. Also, I have seen no real mention of what an Xbox is like on this. Give me the facts gents!!!
Thanks
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