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Norfolk, VA - Cox - Page 254

post #7591 of 8481
Quote:
Originally Posted by SkateZilla View Post

so i have to get Trio DVR to get NHL In HD (... oh wait, there isnt no NHL this year...)

They keep talking about the possibility of a season....yeah right.
post #7592 of 8481
not gonna happen, players have already made commitments to the KHL for the year.
post #7593 of 8481
Quote:
Originally Posted by SkateZilla View Post

so i have to get Trio DVR to get NHL In HD

Why is that? It should be on 1220 if you subscribe to the Sports & Info Pak.
post #7594 of 8481
I meant NHL In Demand Game/Center Ice HD
post #7595 of 8481
Plus is the new norm. Sales probably won't sell anything else to new customers.
post #7596 of 8481
is it possible to get a trio DVR without going Whole Home?
post #7597 of 8481
Quote:
Originally Posted by SkateZilla View Post

is it possible to get a trio DVR without going Whole Home?

I received a Cisco 8642HDC DVR with TRIO from Cox without going Whole Home. Same price as I was paying for a 8240HDC DVR with Passport. So, the answer is YES. But, I don't live in Virginia. Call your local Cox office.
post #7598 of 8481
that's the thing, lol, i need to replace both DVRs soon anyway,

both are ancient Motorola 6412 and 6416s, both with analog hardware (more HEAT from when Analog is converted to digital, though i doubt analog channels are in use on the tuners anymore).

6412 w/ 12 GB HDD, and 6416 w/ 160 GB Drive, BLAH,

I'm not gonna drive all over VaBeach to cox places to look for a certain DVR model, least not yet.

It'd be funny though, if i got 2 cisco boxes with trio and networked them things over lan or moca myself,... but i doubt it.
post #7599 of 8481
You have to have pro install to network them.
Quote:
Originally Posted by SkateZilla View Post

that's the thing, lol, i need to replace both DVRs soon anyway,
both are ancient Motorola 6412 and 6416s, both with analog hardware (more HEAT from when Analog is converted to digital, though i doubt analog channels are in use on the tuners anymore).
6412 w/ 12 GB HDD, and 6416 w/ 160 GB Drive, BLAH,
I'm not gonna drive all over VaBeach to cox places to look for a certain DVR model, least not yet.
It'd be funny though, if i got 2 cisco boxes with trio and networked them things over lan or moca myself,... but i doubt it.
post #7600 of 8481
i know, im just in denial.
post #7601 of 8481
I was about to say didn't we discuss this?
Edited by occasio - 11/22/12 at 5:12pm
post #7602 of 8481
Quote:
Originally Posted by occasio View Post

Or eat 2 less Value Meals in a month.

Given the precipitous rate of pushed to subscriber cost increases, is it really smart to be making such ill conceived monetary jokes.

And let's not even talk about this absurd notion that the customer must also pay for the privilege of their delivered content being copy protected..
post #7603 of 8481
And going for the lulz trifecta, cox just sent out an email announcing the tv guide channel is kaput taking the non-rental box tv listings with it.
post #7604 of 8481
you know the worlds changing when TV guide no longer has scrolling listings.....


they should do it ESPN Score Alert Style
post #7605 of 8481
Did Cox cancel customer access to ESPN3?
post #7606 of 8481
Quote:
Originally Posted by Skeletor View Post

Did Cox cancel customer access to ESPN3?
No, you can still watch ESPN3 but the rest of the WatchESPN channels are not available to Cox subscribers.
post #7607 of 8481
Quote:
Originally Posted by lupi95 View Post

Given the precipitous rate of pushed to subscriber cost increases, is it really smart to be making such ill conceived monetary jokes.
And let's not even talk about this absurd notion that the customer must also pay for the privilege of their delivered content being copy protected..

Sorry if you don't find my jokes funny but I speak on my own here & don't give company lines. If you take issue with $5 for an additional service than that's a different issue.

Your other concerns are not Cox issues. We do not assign copy protection programmers do. TV guide decided to get rid of the scroll not us.
post #7608 of 8481
Quote:
Originally Posted by lupi95 View Post

Quote:
Originally Posted by occasio View Post

Or eat 2 less Value Meals in a month.

Given the precipitous rate of pushed to subscriber cost increases, is it really smart to be making such ill conceived monetary jokes.

You're kidding, right? If not, go buy a sense of humor dude/dudette.
post #7609 of 8481
just be glad we dont pay what some of the eastern countries do for Power...
post #7610 of 8481
When is Cox going to add any new HD channels of value or any new HD channels at all? And not ones that cost extra like the Sports PPV Packs in HD. For the record, I usually get Center Ice but we all know that is not going to be purchased this year due to Bettman and Fehr. Last year I got NHL Game Center because Cox didn't offer any games in HD. I am not going to give Cox credit for offering something that Fios has had years ago. Why is Cox always behind the curve on these things?

Cox's big announcement was the addition of The Word Network which I am assuming you need the Religious Channel tier to get and frankly, is a waste of programming. Is this really in demand here? How does Cox decide which channels to add? I am sure the cost to Cox is very minimal so that is why it is being offered.

I am tired of hearing new HD channels will be coming soon. DirecTV and Fios kills Cox in the sports HD arena. When was the last time Cox added HD channels? The last I remember is when Fox Soccer, BBC America, etc. was added, a full year after Cox said they would be available.

I get HBO and I have to get a special box to get the other HBOs in HD and pay to have a professional installation for the Trio Guide? Why aren't they available with a normal box?

My Wish List
1 - Big Ten Network (in SD or HD). Fios has had this for years.
2 - ESPNews in HD (It was on the MASN 2 overflow, ch. 1011, a few years ago but disappeared)
3 - History Channel 2 in HD
4 - MORE HD CHANNELS

Occasio,

I have trolled this forum for awhile and you do good work helping people on here. I understand you are the messanger so the arrows are not meant for you. I just wish Cox would give its customers some value for what they pay. I have had Cox for 8 years now but thats only because I havent lived somewhere that I can get another provider.
post #7611 of 8481
It's a little bit easier to dialog on here. That's me that's responding on twitter with CoxVA and the 140 characters is hard to answer you.
Quote:
Originally Posted by Hirly5 View Post

1 - Big Ten Network (in SD or HD). Fios has had this for years.
2 - ESPNews in HD (It was on the MASN 2 overflow, ch. 1011, a few years ago but disappeared)
3 - History Channel 2 in HD
4 - MORE HD CHANNELS

1-We have had them for years as well in other parts of VA but the demand has been luke warm in this area. It's near the top of our list so I would hope it would be in the near future.
2-We are negotiating with ESPN on multiple things right now
3-First request I can recall for this but I will send it on
4-I agree....lol

As far as adding channels here is what we did last year. Some being new altogether & some HD adds. I would suggest getting the trio box asap because that's where all new channels will go. I think there is a special going on to make the install like $30 or something. It won't change your monthly bill though.

The Hub HD
Outdoor HD
DIY HD
Cooking Channel HD
HBO Signature HD (East Coast)
HBO Family HD (East Coast)
HBO Zone HD (East Coast)
HBO Comedy HD (East Coast)
HBO Latino HD (East Coast)
HBO HD (West Coast )
HBO 2 HD (West Coast)
Action Max HD (East Coast)
Thriller Max HD (East Coast)
5 Star Max HD (East Coast)
Cinemax HD (West Coast)
More Max HD (West Coast)
Show Case HD (East Coast)
Show Extreme HD (East Coast)
TMC Extra HD (East Coast)
Showtime HD (West Coast)
TMC HD (West Coast)
Starz Black HD (East Coast)
Starz in Cinema HD (East Coast)
Starz Kids & Family HD
Starz Comedy HD
Starz HD (West Coast)
SWRV HD
Univision HD
Telefutura HD
Hit List HD
Hip-Hop and R&B HD
MC MixTape HD
Dance/Electronica HD
Rap HD
Hip-Hop Classics HD
Throwback Jamz HD
R&B Classics HD
R&B Soul HD
Gospel HD
Reggae HD
Classic Rock HD
Retro Rock HD
Rock HD
Metal HD
Alternative HD
Classic Alternative HD
Adult Alternative HD
Soft Rock HD
Pop Hits HD
90's HD
80's HD
70's HD
Solid Gold Oldies HD
Party Favorites HD
Stage & Screen HD
Kidz Only! HD
Toddler Tunes HD
Today's Country HD
True Country HD
Classic Country HD
Contermporary Christian HD
Sounds of The Season HD
Soundscapes HD
Smooth Jazz HD
Jazz HD
Blues HD
Singers & Swing HD
Easy Listening HD
Classical Masterpieces HD
Light Classical HD
Musica Urbana HD
Pop Latino HD
Tropicales HD
Mexicana HD
Romances HD
ESPN U HD
Galavision HD
WGN HD
Fox Soccer HD
Starz Edge HD
WE HD
TruTV HD
TCM HD
Tennis HD
Investigation Discovery HD
BBC America HD
OWN HD
HLN HD
Nat Geo Wild HD
post #7612 of 8481
Oh yeah one other thing when you use the term of value that is simply an opinion. My father in law is a minister for instance so when I told them that The Word Network was coming, they were more than happy. You would not believe the positive feedback we have received about this channel addition.
post #7613 of 8481
Quote:
Originally Posted by occasio View Post

As far as adding channels here is what we did last year. Some being new altogether & some HD adds. I would suggest getting the trio box asap because that's where all new channels will go. I think there is a special going on to make the install like $30 or something. It won't change your monthly bill though.

It would be nice if Cox told their customers that the new HD channels are going to be on the Trio box and you need it to get them. I thought, as I think many others do, that WHDVR was the only way to get the Trio Box and extra HD channels. I only have one tv so WHDVR is useless and I wasn't going to pay $5 for more HD channels when Cox LOVES advertising FREE HD. The whole one year delay for FSC HD etc. after the published date still chaps my butt. Frankly, I take every update from Cox with a grain of salt. Don't publish it, if you cant deliver it on time. Compared to FIOS and DirecTV, Cox is light years behind them in sports programming as far as channels offered and channels that are in HD. I'll take your word on The Word Network being in high demand. I find it very hard to believe there is more clamoring for religious programming than sports programming. I assume Cox will pass on the high charges that ESPN demands to their customers so just get it over with all ready and get the deal done. The customer loses in the end anyways and thats true for all providers.

Why do I have to watch commercials (FF is disabled) when watching some ON DEMAND programming? Seems like more double dipping from someone.

Why can't my normal HD box get the extra HBOs in HD? Seems Cox is trying to bleed another fee out of their customers with a professional installation needed for a Trio box.

On a side note:
It is VERY, VERY cheezy that Cox counts the music HD channels as new HD additions by the way. It isn't the same as a normal channel in my mind like ESPN SD vs ESPN HD. I'm sure a majority of customers would give the HD music channels up in a heart beat to get some useful HD content. The grass may not be greener on the other side but at my first opportunity Cox is getting the boot.
post #7614 of 8481
Quote:
Originally Posted by Hirly5 View Post

It would be nice if Cox told their customers that the new HD channels are going to be on the Trio box and you need it to get them. I thought, as I think many others do, that WHDVR was the only way to get the Trio Box and extra HD channels. I only have one tv so WHDVR is useless and I wasn't going to pay $5 for more HD channels when Cox LOVES advertising FREE HD. The whole one year delay for FSC HD etc. after the published date still chaps my butt. Frankly, I take every update from Cox with a grain of salt. Don't publish it, if you cant deliver it on time. Compared to FIOS and DirecTV, Cox is light years behind them in sports programming as far as channels offered and channels that are in HD. I'll take your word on The Word Network being in high demand. I find it very hard to believe there is more clamoring for religious programming than sports programming. I assume Cox will pass on the high charges that ESPN demands to their customers so just get it over with all ready and get the deal done. The customer loses in the end anyways and thats true for all providers.
Why do I have to watch commercials (FF is disabled) when watching some ON DEMAND programming? Seems like more double dipping from someone.
Why can't my normal HD box get the extra HBOs in HD? Seems Cox is trying to bleed another fee out of their customers with a professional installation needed for a Trio box.

On a side note:
It is VERY, VERY cheezy that Cox counts the music HD channels as new HD additions by the way. It isn't the same as a normal channel in my mind like ESPN SD vs ESPN HD. I'm sure a majority of customers would give the HD music channels up in a heart beat to get some useful HD content. The grass may not be greener on the other side but at my first opportunity Cox is getting the boot.

As far as Cox telling customers they just did or will shortly. Much of the info I'm giving is a little early.

Go back through the last few pages we have been discussing it quite a bit. As of Nov 1 you can get Trio equipment without paying the extra. The $5 only comes in when you network them. The install fee does suck but I even paid it & I was a beta tester.

We admit that was a mistake but we do say on or after. We definitely made some "changes" following that snafu.

The only time ff is disabled is MyPrimetime. If you want to know why ask the Networks. That is part of the whole see it 24 hours later schpeel.

One correction, the entire industry counts the music hd. We only did it after people kept throwing up Fios & D* advertised numbers which did include them.

We are behind satellite on sports channels because we don't carry most of the out of region sports nets. We have localized line ups unlock their national one.
post #7615 of 8481
Quote:
Originally Posted by occasio View Post

We admit that was a mistake but we do say on or after. We definitely made some "changes" following that snafu.

Thanks for the info Occasio. Looks like I'll have to contact the Greenbrier store for a Trio. Hopefully I can get one before the Mayans strike.

The open ended "on or after" clause makes me chuckle. I figured a week to a month delay at most. I didnt know "after" meant infinity and beyond, haha. Legal mumbo jumbo that the lawyers throw in there I guess. *Stepping off soap box*
post #7616 of 8481
Quote:
Originally Posted by Hirly5 View Post

Quote:
Originally Posted by occasio View Post

As far as adding channels here is what we did last year. Some being new altogether & some HD adds. I would suggest getting the trio box asap because that's where all new channels will go. I think there is a special going on to make the install like $30 or something. It won't change your monthly bill though.

It would be nice if Cox told their customers that the new HD channels are going to be on the Trio box and you need it to get them. I thought, as I think many others do, that WHDVR was the only way to get the Trio Box and extra HD channels. I only have one tv so WHDVR is useless and I wasn't going to pay $5 for more HD channels when Cox LOVES advertising FREE HD. The whole one year delay for FSC HD etc. after the published date still chaps my butt. Frankly, I take every update from Cox with a grain of salt. Don't publish it, if you cant deliver it on time. Compared to FIOS and DirecTV, Cox is light years behind them in sports programming as far as channels offered and channels that are in HD. I'll take your word on The Word Network being in high demand. I find it very hard to believe there is more clamoring for religious programming than sports programming. I assume Cox will pass on the high charges that ESPN demands to their customers so just get it over with all ready and get the deal done. The customer loses in the end anyways and thats true for all providers.

Why do I have to watch commercials (FF is disabled) when watching some ON DEMAND programming? Seems like more double dipping from someone.

Why can't my normal HD box get the extra HBOs in HD? Seems Cox is trying to bleed another fee out of their customers with a professional installation needed for a Trio box.

The new HD channels require a different STB or DVR because they are sent at a frequency higher than the old STB/DVR's can receive. The new HD channels are sent above the 860MHz upper limit of these older boxes. The 86xx and 87xx series DVRs as well as the 16xx and 4xxx series STBs can receive up to 1GHz as well as H.264 video (which is also being used in some Cox areas). The added bandwidth is needed for the addition of HD channels in most areas.
post #7617 of 8481
So, is there a box out there that has the trio guide and that will allow viewing of these upper bandwidth channels? If so can someone please list the options? I would like to upgrade both of my HDDVR's but I like others don't want to pay the install fee. I only have HBO and I don't really care to have the other HBO channels although it would be nice since I do pay for them. I'm looking to move to a larger hard drive (larger than the 160 GB) I've had for countless years. Thanks
post #7618 of 8481
Quote:
Originally Posted by Hirly5 View Post

Thanks for the info Occasio. Looks like I'll have to contact the Greenbrier store for a Trio. Hopefully I can get one before the Mayans strike.
The open ended "on or after" clause makes me chuckle. I figured a week to a month delay at most. I didnt know "after" meant infinity and beyond, haha. Legal mumbo jumbo that the lawyers throw in there I guess. *Stepping off soap box*

The stores don't have Trio boxes, only pro install. They redid all of the lines in my house. I actually saw improvement on internet speed & PQ once it was said & done.
post #7619 of 8481
Quote:
Originally Posted by laytoncy View Post

So, is there a box out there that has the trio guide and that will allow viewing of these upper bandwidth channels? If so can someone please list the options? I would like to upgrade both of my HDDVR's but I like others don't want to pay the install fee. I only have HBO and I don't really care to have the other HBO channels although it would be nice since I do pay for them. I'm looking to move to a larger hard drive (larger than the 160 GB) I've had for countless years. Thanks

Nope it's not about the box requiring the install it's changes in the lines they have to complete. It honestly took about 4 hours when they installed my 3 boxes.
post #7620 of 8481
Quote:
Originally Posted by laytoncy View Post

So, is there a box out there that has the trio guide and that will allow viewing of these upper bandwidth channels? If so can someone please list the options? I would like to upgrade both of my HDDVR's but I like others don't want to pay the install fee. I only have HBO and I don't really care to have the other HBO channels although it would be nice since I do pay for them. I'm looking to move to a larger hard drive (larger than the 160 GB) I've had for countless years. Thanks

DVR or plain STB? As I said, any of the 86xx or 87xx series DVRs will work to 1GHz and display TRIO. Addtionally, the 16xx and 4xxx series STBs will tune the upper bandwidth as well. I swapped my SA 8240HDC DVR for the Cisco 8642HDC DVR (500GB HDD) because I wanted the PAC-12 Network HD. This was back when they were still charging $5/month for the "Plus Pak" and $60 for the "Pro Install." They finally refunded both fees for me when I mentioned their "Free HD" slogan and the words "my attorney" in the same sentence. [Long story.] I'm in San Diego. Call your local Cox CSR for box availability in your area.
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