Norfolk, VA - Cox - Page 262

Originally Posted by domino92024 

A plain HD STB requires a Pro Install? Just because it's running TRIO? Are the "Plus Pak" channels available on the Motorola DCX STBs, or is a Cisco STB required?

Originally Posted by oriolesmagic 

You'll be waiting a while. There is no CNN International HD.

Originally Posted by sibby3 

i have a question of all the hd channels that are requested how did you come up with these? i do not think anyone would ask fo these

Originally Posted by occasio 


Any Trio box requires a pro install & no they are not available on any other boxes. There is no getting around the pro install for trio & plus channels. This is why we are not installing anything else in new customers going forward.

Originally Posted by occasio 


Any Trio box requires a pro install.

Originally Posted by domino92024 

The original question remains: Must a TRIO STB be a Cisco, or can it instead be a Motorola (DCX) ??? And if it must be a Cisco, can a customer with an existing Motorola STB exchange it for a Cisco?

Originally Posted by domino92024 

WHY? There is no MoCA to worry about.

Originally Posted by occasio 



Only on Cisco. The software is only licensed on the Cisco boxes as they were the developers. They bought the company that develops our guides a few years back. That in my mind is when some of the transition started to using Cisco across the board.

Originally Posted by occasio 


Only on Cisco. The software is only licensed on the Cisco boxes as they were the developers. They bought the company that develops our guides a few years back. That in my mind is when some of the transition started to using Cisco across the board.

Originally Posted by domino92024 

Cisco bought NDS?

Originally Posted by occasio 

Only on Cisco. The software is only licensed on the Cisco boxes as they were the developers. They bought the company that develops our guides a few years back. That in my mind is when some of the transition started to using Cisco across the board.

Originally Posted by ProjectSHO89 


It took all of ten seconds on Google to find this:
http://www.cisco.com/web/about/ac49/ac0/ac1/ac259/nds.html#~faqs

Originally Posted by robertawillisjr 


I am not a fan of the software. Visually it is very good. The number of options is good. The problems (IMO) are that it is very slow when changing channels, I often get the "not available" message; it is inconsistent, and requires too many key strokes. The slowness may be attributed to Cox's equipment or network, but the other problems are simpley a matter of less than excellent software engineering. I hope that they will improve it.

Originally Posted by domino92024 

...and a search in another direction found this (a close relative of Cox's upcoming 6-tuner DVR):

http://www.nds.com/Media_Center/Press_Releases/ARRIS_and_NDS_Announce_Integration_of_ARRIS_Media_Gateway_and_NDS_Middleware_DRM_and_User_Interface/

Originally Posted by occasio 

Not TV Related
Cox Home Security

http://hamptonroads.com/2013/01/cox-offers-home-security-service-hampton-roads

Any thoughts, questions on the new service? I've been using it for about 2 months.

I'm a little disappointed that there is a guy who constantly lies on the pilot comments about us having a noncompete clause with the city. If anyone wants to set him straight it would be greatly appreciated.

Originally Posted by occasio 

The first half of this year is going to be really good (PVE, 6Tnr...)

Originally Posted by laytoncy 

All the comments on that article are negative. I don't have any complaints so far about my TV service. We have phone as well, I wish we didn't but hey we do and no complaints there either. My internet on the other hand as I've stated before like one of the comments states can "grinds to a very slow pace". If I could get the advertised speed all day long then I would have no complaints at all. Fios is not available where I live.

A question regarding security, does Cox monitor their own systems or do they sub to Alarm.com?

Originally Posted by laytoncy 

Are we ever going to see the modems enabled on these boxes or will we always need a separate modem?

Originally Posted by occasio 

• It is a 3rd party monitoring service but I don't think it is alarms.com
• What speeds are you seeing. Mine are usually pretty close to what the package is.
• Someone responded to the item I was talking about.

Originally Posted by sibby3 

wth the channels you are adding i feb i hpoe the 6 tuner dvr comes in the 1st quater.

Originally Posted by laytoncy 

My speeds vary and I can get max from time to time but I normally stay in the middle most of the time. I'm on the preferred tier which I believe is 15 Mbps or 19 with PowerBoost. Here is an example:

Originally Posted by occasio 

This is unacceptable. Have you had anyone come out and take a look? What modem & router are you using?

Originally Posted by occasio 

The first half of this year is going to be really good (PVE, 6Tnr...)

Originally Posted by laytoncy 

I haven't had anybody out here yet. I have a current gen Apple Airport Extreme (Christmas gift that I'm trying out, but they're supposed to be good router, I normally use DD-WRT on an old Linksys) and my router is a Motorola SURFBoard SB5101U. I know it is only DOCSIS 2.0 but it should easily have the throughput I need. I see that the Cox site has been updated to say that this modem is for Starter and Essential only. DOCSIS 2.0 I believe goes up to 38 Mbps which should be fine for what I've got going on.