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Sacramento, CA - Comcast - Page 132

post #3931 of 4173
Despite nearly three and a half month's warning, it appears that too many Comcast customers in the Sacramento area were caught off-guard by the switch.

As such:

Comcast extends digital deadline
Mark Glover
Sacramento Bee
June 5, 2010

Read the full article here

Quote:


Sacramento-area Comcast customers who were late joining the cable provider's "digital migration" this week have a little more time to hop on.

After hundreds of customers scrambled Thursday to obtain set-top boxes capable of receiving Comcast's digital service, the company opted to grant a grace period and flipped the switch back to analog on Friday.

Comcast said customers now have until Thursday morning to obtain and install digital converter equipment needed to preserve their TV service.
post #3932 of 4173
i still need a box to view channels above 30, i was hoping the switch back to analog was for everyone, even for customers that got the boxes.
post #3933 of 4173
Anybody using Moxi or Tivo Premiere with their cable? How does it work? Any problems? I'm looking to switch and trying to figure things out. I will be getting one comcast HDDVR.

S~
post #3934 of 4173
Quote:
Originally Posted by teachsac View Post

Anybody using Moxi or Tivo Premiere with their cable? How does it work? Any problems? I'm looking to switch and trying to figure things out. I will be getting one comcast HDDVR.

S~

Moxi and TiVo are unaffected by the switch... both DVRs support QAM tuning so they work fine, you just need a CableCard. Generally speaking, you lose VoD and PPV access when using a 3rd party DVR, but it's worth it to me.
post #3935 of 4173
Quote:
Originally Posted by Philmatic View Post

Moxi and TiVo are unaffected by the switch... both DVRs support QAM tuning so they work fine, you just need a CableCard. Generally speaking, you lose VoD and PPV access when using a 3rd party DVR, but it's worth it to me.

Thanks,

Just wanted to make sure there were no tech problems. I knew they were unidirectional. I'll just have one HDDVR since there is no charge with the triple play so I'd have VOD on 1 set. I don't do PPV anyways.

S~
post #3936 of 4173
So it appears Comcast flipped the switch last night here in Yuba City. Both my kids TV's now show the Digital message on all the old analog channels.

Question tho, I thought I read in several places that once they flipped the switch all the analog channels were temporarily available via clearQAM for a certain period of time. I'm not seeing that here, doing mulitple channel scans just shows the same 17 ClearQAM channels (locals) I've had forever.
post #3937 of 4173
Quote:
Originally Posted by rclifton View Post

So it appears Comcast flipped the switch last night here in Yuba City. Both my kids TV's now show the Digital message on all the old analog channels.

Question tho, I thought I read in several places that once they flipped the switch all the analog channels were temporarily available via clearQAM for a certain period of time. I'm not seeing that here, doing mulitple channel scans just shows the same 17 ClearQAM channels (locals) I've had forever.

It's not a hard and fast rule and even if they are in the clear it comes and goes, channels often change numbers and go from encrypted to clear while Comcast makes upgrades.
post #3938 of 4173
Quote:
Originally Posted by RayChuang View Post

Despite nearly three and a half month's warning, it appears that too many Comcast customers in the Sacramento area were caught off-guard by the switch.

Wonder if it got delayed in Manteca? HD is still in the 700s this morning. I just went to their Digital Migration site and didn't see any specific info. They're soooo good at communicating.
post #3939 of 4173
By the way, I just finished talking with Comcast Customer Support and they have confirmed that Sacramento will switch to the new Xfinity lineup as of midnight on June 18, 2010.

It will be interesting to see how well my TiVo box changes its channel lineup and program guide to accommodate the Xfinity lineup.
post #3940 of 4173
Quote:
Originally Posted by RayChuang View Post

By the way, I just finished talking with Comcast Customer Support and they have confirmed that Sacramento will switch to the new Xfinity lineup as of midnight on June 18, 2010.

It will be interesting to see how well my TiVo box changes its channel lineup and program guide to accommodate the Xfinity lineup.

Will I have to reset my box at midnight in order to see the new channels? I assume so.
post #3941 of 4173
Well its about 2am here in Roseville.. so far no changes. We got the June 18th notice from Comcast as well for all the new channels.
post #3942 of 4173
As I type this, Comcast has begun turning off a number of 900 series HD channels in my area. Only the sports-related channels are still on as I type this. It appears they have begun the engineering work to move all the HD channels to the 700 series and move Music Choice to the 900 series. Hopefully, we'll see the new channel lineup by midnight tonight!
post #3943 of 4173
Looks like it started in Roseville too.. except differently the HD channels are showing up in the 700s. None of the music channels have moved yet though.
post #3944 of 4173
As of 9:20 or so there was no transitions in the Elk Grove area. I called Comcast and they said transitions would not be completed in all areas until later this evening. I still wonder how my TiVo HD will react to the changes.
post #3945 of 4173
The change has slowly started in the 95826, anyone know if we will see any changes to HSI as a result?
post #3946 of 4173
[b]95621.

No changes as of 12:15 PM. so much for the notification that changes will take effect 6/18/2010.
post #3947 of 4173
Quote:
Originally Posted by citrus View Post

[b]95621.

No changes as of 12:15 PM. so much for the notification that changes will take effect 6/18/2010.

When I called Comcast they said the transitions would be going on all day. Basically they told me to wait till this evening for the change over.
post #3948 of 4173
...At least in the 95864 area code they haven't moved the 700-746 Music Choice channels to the 900 series yet. However, 747 to 850 is now ON, and I now have a much larger choice of HD channels.

Only one major downside, though: the program guide on my TiVo HD XL DVR is now officially useless. I'll have to contact TiVo Tech Support to make sure they update the guide lineup to reflect the new Xfinity lineup.
post #3949 of 4173
Quote:
Originally Posted by RayChuang View Post

...At least in the 95864 area code they haven't moved the 700-746 Music Choice channels to the 900 series yet. However, 747 to 850 is now ON, and I now have a much larger choice of HD channels.

Only one major downside, though: the program guide on my TiVo HD XL DVR is now officially useless. I'll have to contact TiVo Tech Support to make sure they update the guide lineup to reflect the new Xfinity lineup.

I called TiVo last night, they said you may have to make the TiVo re query the cable feed for the new channels and guide to match up. I would think it would be automatic, but chances are TiVo will blame Comcast for not telling the schedule feed about the change and Comcast will say its not their problem.
post #3950 of 4173
Is Stockton supposed to change as well today? I'm out of town until next week, just curious.
post #3951 of 4173
Quote:
Originally Posted by PSXBatou View Post

I called TiVo last night, they said you may have to make the TiVo re query the cable feed for the new channels and guide to match up. I would think it would be automatic, but chances are TiVo will blame Comcast for not telling the schedule feed about the change and Comcast will say its not their problem.

I just talked with TiVo Tech Support and they are well aware of the channel allocation change starting today in much of California. They have sent off information to Tribune Media Services and hopefully within a week the TiVo program guide will display correctly with the new lineup.
post #3952 of 4173
Quote:
Originally Posted by RayChuang View Post

...At least in the 95864 area code they haven't moved the 700-746 Music Choice channels to the 900 series yet. However, 747 to 850 is now ON, and I now have a much larger choice of HD channels.

Same here in the 95843 area as of 2:30pm (including moving any hd channels from 9xx to the 7xx in that range).

Channel list on my Tivo Series3 seems to include the 747-850 channels, though most have the a "! " before the name (a cable card thing perhaps?).
post #3953 of 4173
Quote:
Originally Posted by RayChuang View Post

I just talked with TiVo Tech Support and they are well aware of the channel allocation change starting today in much of California. They have sent off information to Tribune Media Services and hopefully within a week the TiVo program guide will display correctly with the new lineup.

You would think they would have planned for this in advanced. A week without updated guide is going to wreck havoc on wishlists as well as any programs that are set to record. Not to mention just not having the correct guide information.
post #3954 of 4173
Quote:
Originally Posted by JarredInTheHouse View Post

Is Stockton supposed to change as well today? I'm out of town until next week, just curious.

Don't think so. A Few weeks back they mailed an update notice that the completion date was June 25. Today another mailer card states: "The Xfinity launches which you received notice on or around May 15, 2010 has been delayed. Our new launch date will be August 3, 2010."
post #3955 of 4173
Quote:
Originally Posted by Troy J B View Post

Same here in the 95843 area as of 2:30pm (including moving any hd channels from 9xx to the 7xx in that range).

Channel list on my Tivo Series3 seems to include the 747-850 channels, though most have the a "! " before the name (a cable card thing perhaps?).

Most of the channels in Elk Grove have changed. I too see the "!" before some of the 700 channels in the channel lineup. This is pretty ridiculous that TiVo is saying a week to update the guide and channel listings.
post #3956 of 4173
Quote:
Originally Posted by PSXBatou View Post

Most of the channels in Elk Grove have changed. I too see the "!" before some of the 700 channels in the channel lineup. This is pretty ridiculous that TiVo is saying a week to update the guide and channel listings.

Actually, TiVo has already reported the Xfinity lineup to Tribune Media Services and updated Program Guide should be sent out very soon--they say it could be as early as Tuesday that the updated guide information should be sent out. I do know that Comcast's own set top boxes and DVR's just about have the new program guide information.

They still haven't done the swap between the 900 series and 700 series channels, though as I type this.
post #3957 of 4173
Quote:
Originally Posted by RayChuang View Post

Actually, TiVo has already reported the Xfinity lineup to Tribune Media Services and updated Program Guide should be sent out very soon--they say it could be as early as Tuesday that the updated guide information should be sent out. I do know that Comcast's own set top boxes and DVR's just about have the new program guide information.

They still haven't done the swap between the 900 series and 700 series channels, though as I type this.

Yea, the swap is not complete. I don't see Comedy Central HD along with a few others. When I look at Cupertino's channel list it looks very similar to what ours should be, music mexicana should be Comedy Central HD.

I just got off the line with TiVo, they said as soon as Comcast notifies them of the changes we should start to get channel information. I had to give them 3 examples of channels that show information but are not active.

Comcast still has not updated Sacramento's channel list online, it's still the old one.

My one Comcast HD DVR is showing correct channels, at least the ones that have moved.
post #3958 of 4173
Quote:
Originally Posted by RayChuang View Post

...At least in the 95864 area code they haven't moved the 700-746 Music Choice channels to the 900 series yet. However, 747 to 850 is now ON, and I now have a much larger choice of HD channels.

That's what I've got in Manteca, and I think that's as far as we go for a while. Got a flier in the mail today:

"Complete New Channel Lineup Delayed. There will be a slight delay in the completion of the full transition of your channel line-up scheduled for June 15, 2010. The remaining realignments and 15 additional HD channels which you received notice of on or around May 15, 2010, will occur on August 3, 2010."

Damn. Another month and a half with no Speed HD!
post #3959 of 4173
We already had Speed HD in the Sacramento region :P As of 8:00am the transition still is not complete. The music channels have not moved, Comedy Central HD is not in place, and quite a few HD channels are still living in the 900's.

What will suck is if Comcast leaves it in limbo too long, that will just lengthen the time before TiVo users get guide information.
post #3960 of 4173
I haven't received a flyer from Comcast yet, but it looks like everyone will be waiting until August for channels 700 - 746 to get moved/added based on Comcast's press release:

(The forum will not let me post a link to the press release, since it thinks I might be a spammer - go to comcastcalifornia.mediaroom.com and click the link for the news item "Comcast to Launch 81 New TV Networks in Sacramento as Part of Its XFINITY TV Service")

That means the current HD channels are going to be split between the 700's and 900's range, and we won't get HD versions of any of these channels until August:

Bravo, FX, Style, Spike, G4, Comedy Central, ESPNews, NBA TV, NHL Network, MLB Network, CBS Sports, TV One HD, Ion, HSN, QVC, Univision, and TeleFutura.

6 weeks seems a longer than a "slight delay"
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