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SA 8300 HD with DVI & DVR - Page 6

post #151 of 1154
davehancock:

Thanks for the reply. You're right about the model number. What I would prefer to see, though, is something like the 8400HD. IMO, using the prefix of 8300 for different boxes is confusing, leaving room for lots of confusion.
post #152 of 1154
Jim, I think you will find there are actually 4 models of the 8300; SD, HD, MR-SD, and MR-HD. I believe S-A uses different models numbers internally, as the 8000HD is often referred to as the 8010 in technical documentation, at least according to the Cox folks here.
post #153 of 1154
Jim,

Are you using HDMI? Do you know if its is active on these Rogers boxes? My primary interest in the 8300HD is the HDMI out (I'm currently using the 3250HD with component out).

Rogers at Yonge & Lawrence doesn't have 8300's yet...

Ross
post #154 of 1154
I've had the 8300HD in my system for a couple of weeks now, and I'm getting a repeating problem. Sometimes, when I PAUSE, FF and REW on live tv too many times, the box freezes and then reboots. After reboot, everything is fine again, until I do the same thing.

Anyone else?

Do I need to get it swapped?

Thanks for any insight.

David
post #155 of 1154
Ross in Toronto:

I don't have an HDMI-capable display and don't see the need for it. If I understand it correctly, you need a display which can handle audio and video as HDMI passes both. I have no interest in bypassing the audio in my home theatre system, which would be a major step backwards. I don't know if it's been activated or not, but it does show up in the Audio menu. Maybe Rogers tech support can answer that question.

Based on kromkamp's post, I bought one at 333 Bloor St., which is Rogers' main Toronto store. They still had a couple of them left on Friday. No one at Rogers seems to know about them yet. I asked about it on their web site and was told they aren't, so go figure. I guess they haven't been out long enough for Rogers staff to be aware.
post #156 of 1154
MarketingProf:

Are you on Passport or SARA? If SARA, I will try to duplicate the problem here.
post #157 of 1154
Quote:


Originally posted by Jim Boden
MarketingProf:

Are you on Passport or SARA? If SARA, I will try to duplicate the problem here.

I'm sure he has SARA, as I have seen the same problem but since I got the latest update of software in late October haven't seen the box crash anymore. What version SARA software do you have is the real question.
post #158 of 1154
cdp1276:

I'll check and report back. How about your version???
post #159 of 1154
Quote:


Originally posted by Jim Boden
cdp1276:

I'll check and report back. How about your version???

Sure, our upstate NY market is up to SARA 1.85.14.1
post #160 of 1154
cdp1276:

Thanks. We're at SARA 1.85.11.5 here in Toronto.
post #161 of 1154
I set up a few scheduled programs yesterday. Today, I checked the list and none of them was there. The programs were supposed to start recording tonight, so I haven't actually recorded anything yet.

After reading similar comments earlier in this thread about losing recorded programs, I'm wondering if there is some serious problem here (SARA 1.85.11.5). Does anyone have any input on this??? I set up the recorded programs again today and will wait to see what happens next.

Also, I noticed the 8300 doesn't report as strong a signal as the 8000 does, using exactly the same cable. The picture seems OK, but I don't understand why they would be different.
post #162 of 1154
Sorry guys. I was actually watching a hi-def movie with my wife instead of playing and tweaking. Imagine that for a switch!

I'm running SARA 1.85.8.5. I take it 1.85.14.1 is the latest?

Any help would be appreciated...

David
post #163 of 1154
Jim Boden, yes I have seen that problem many times before I got the latest version of software 1.85.14.1. If you have read the many posts I've posted I detailed many of these problems. I'm now happy to report with this version I've not seen any more problems and all is working well. I hope you all can get up to the latest rev of software that finally makes the box stable. Let's see if they can now revise some UI issues and add some features. I wont hold my breath...
post #164 of 1154
Jim,

Thanks for the info. I do have an HDMI capable display, hence my interest. Audio will be via digital coax since I don't have an HDMI capable receiver. It's really video PQ that I'm chasing after here.

The Rogers guy at Yonge & Lawrence knew exactly which box I was talking about. He told me that currently 333 Bloor (as you pointed out) and the Yonge & Davisville locations are the only places I could pick one up.

Ross
post #165 of 1154
cdp1276:

Thanks for the reply. I went back and reread your earlier posts.

Now I have to bug Rogers cable again, which was a fruitless exercise for the 8000HD. After almost 6 months of nagging them, they have done nothing about software upgrades.

I still have the 8000HD on rent, so my strategy is to demand they stop charging me for it until they get SARA up to your level. I purchased the 8300HD and trying to record in advance is pointless, making it almost useless as a DVR.
post #166 of 1154
I spoke with a nice lady at Rogers and showed her this thread for specifics on the lost recording problems. I also gave her the latest version number for SARA (thanks cdp1276)
post #167 of 1154
How much do you guys in Canada have to pay for an 8300? Once you buy it, I guess you don't pay the monthly rental? Can you rent them instead of buying?
post #168 of 1154
I've had the SA8300HD for a few weeks now (after upgrading from the SA8000HD), and with the new Fox season I'm starting to use it more now, since Fox is the one station I can't record with my PC HDTV card OTA.

And really, it's hard to imagine how it could be more disappointing.

1. It still has the same usability issues as the SA8000HD. Ending a recording changes the channel to "live", even if you're currently in the middle of watching that recording. There is no "play from previous position", so you have to FF to your previous position. Also, starting to watch a recording after it has started requires you to RW from the current position to the end. These usability issues are so fundamental I can only assume that they've never tried to use their own product.

2. I was recording a program tonight and was watching a previously recorded program. Twice within a span of 30 minutes, while fast-forwarding through commercials, the entire box froze. Only a full power cycle would bring it back to life, and that requires a 5 minute reboot. Not only did this annoyingly interrupt the show I was trying to watch, it ruined what I was trying to record.

Basically, this product fails both from a usability point of view and from a functional point of view. SA shows no sign of actually doing any work on these issues, and TWC is happily handing these units out to their customers (and charging them monthly for this piece of garbage).

I'm not sure I have anything particularly productive to contribute, but hopefully, if SA actually reads these forums, they'd realize they have a long way to go before this machine is ready for primetime. And for those hoping for/waiting for the SA83000HD....don't get your hopes up.
post #169 of 1154
$800. to buy and $25/mo to rent.
post #170 of 1154
I got mine for $699 after taking a $100 "incentive" into account.
post #171 of 1154
Quote:


Originally posted by Jim Boden
kromkamp:

Based on your post, I went to Rogers on Bloor yesterday and bought one. I love the simultaneous SD output because I have a Faroudja NRS scalar, which I couldn't use with the 8000HD, but can with the 8300.

Subjectively, I find its PQ better than the 8000, but haven't done enough critical watching to say for certain. So far, I'm much happier and am returning my rental 8000HD.

I'm positive its much better - I was watching something the other day and thought to myself it was some of the best HD I've seen in a while. Only afterwards did I remember I swapped boxes.

Quote:



There's a new recording option, from the same channel at the same time, when recording all episodes. Not as good as recording only the first showing, but a small improvement.

I agree, a small improvement. This option still records duplicates if they are on the same channel at the same time on another day, though. And god only knows what its gonna do the first time something you've got set to record changes timeslots (probably nuke your entire list of recordings or something suitably dumb in SA fashion).

I cant believe this is literally the only UI improvement in how many firmware releases? They chose to fix this over the horrible timeslipping bugs, or over better conflict resolution features (like when a scheduled recording changes timeslots and conflicts with two already scheduled shows, I'm guessing it nukes all 3 of them still)

Quote:



I've noticed the hard drive is much noisier than the 8000HD's. I hear the actuator a lot more, even when doing a channel change. When powering it on, it does the same. I wonder if it powers down after it's been idle for a while.

I havent noticed that. It could be manufacturing tolerance on the HD in your box.
post #172 of 1154
Quote:


Originally posted by Jim Boden
I set up a few scheduled programs yesterday. Today, I checked the list and none of them was there. The programs were supposed to start recording tonight, so I haven't actually recorded anything yet.

After reading similar comments earlier in this thread about losing recorded programs, I'm wondering if there is some serious problem here (SARA 1.85.11.5). Does anyone have any input on this??? I set up the recorded programs again today and will wait to see what happens next.

I havent experienced this yet with the 8300HD, but theres no doubt these boxes all like to decide not to record things!
post #173 of 1154
kromkamp:

The hard drive is a Maxtor, the same as the 8000HD, so I am surprised.

I redid my programming setup after losing the first ones, and it's working for the time being, but I'll keep a close watch.

BTW: You might have noticed they've finally implemented the Archive to VCR feature, which was missing from the 8000HD.

The UI really does suck. I have a 4 year old SA 3100, and it's exactly the same as the new ones.
post #174 of 1154
Quote:
Originally posted by Chris Carollo
I've had the SA8300HD for a few weeks now (after upgrading from the SA8000HD), and with the new Fox season I'm starting to use it more now, since Fox is the one station I can't record with my PC HDTV card OTA.

And really, it's hard to imagine how it could be more disappointing.

1. It still has ....

Merged your thread into this one.
post #175 of 1154
Chris, I feel your pain. Clearly appealing to our respective cable companies is just not going to work.

I wonder if there is anyway we might be able to somehow get word to the people at SA that matter?
post #176 of 1154
Looking at the SA website 'careers' website, it looks like all the Software positions are located in Chennai, India. So indeed it is very likely that the people designing the software for these boxes will never get to actually use them....
post #177 of 1154
Quote:


Originally posted by kromkamp
So indeed it is very likely that the people designing the software for these boxes will never get to actually use them....

...it's only a matter of time...

http://english.people.com.cn/english...713_45414.html

Ross
post #178 of 1154
Does anyone know why so many device codes, specifically for the Denon 3803 receiver, were dropped? The remote with my 3270 was able to control the Denon, but there is no code for the 8300 remote (AT8400).

Looking at the eClub docs, it looks like there is a Rev B remote that has a code for the Denon, but I have a Rev D remote and the code doesn't work.
post #179 of 1154
I searched through the posts on SATA drives, but didn't see one that said someone actually had one hooked up and working. Does anyone?

As you can see I just gotmy 8300HD and have a gazillion questions.
post #180 of 1154
I just started renting the SA8300HD (PN 4006781 w/ internal 160 GB HD) from Cox here in the Phoenix area a couple of days ago. In general, this box is great. However...

I was playing around with some HD recordings and it appears that one hour of HD uses up 8% of the availabe drive space. That equates to about 12.5 hours of HD recording. I had been recording the HD transport stream to my HTPC hard drive through the IEEE1394 port on the SA3250HD box and a 1 hour program was just over 8GB. So the conclusion I come to is that I only have approximately 8 x 12.5 = 100 GB of usable recording space on the internal 160 GB HD. What happened to the other 60 GB? I know there is a 1 hour live buffer which would account for another 8GB. That still leaves another 52 GB or so unaccounted for. I thought this box was supposed to record 20GB of HD.

Anyone have any insight on this issue?
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