Originally Posted by lgodave
So just to clarify... you own a V5 (2005) model with a disabled QAM tuner?
Might just have been a case of CSR Roulette and you got Red instead of Black.
Or worse. It's obviously an offshore support group. I called three times, got three different reps and three different line qualities, none of the six very good. Two of them insisted there were no QAM tuners before 2006. The box is definitely registered.
Another tried to send me through the canned routine to scan channels, but failed to tell me some very basic stuff like where I should set the Sanyo input. Actually, it was worse than that, she first asked me to get my remote, never mentioning that she wanted me to be in front of my TV. I don't want some know-nothing running me through dummy drills, I just want to know if the kit is still available and what equipment is needed on my end.
Quick question. I understood that the "kit" was a cable and a CD. Which connection on my PC is utilized to talk to the Sanyo? I frankly don't see any common plug/jack.
Thanks for the quick response. I would have answered sooner but my SuddenLink (more like SuddenCrash) has been down for eleven hours.