Originally posted by whjeffs
Yes the pics are from after the card was activated and working.
How do I tell the firmware version? Would it be one of the numbers on the menus?
All of my channels are mapped to the exact same number as they were on the box.
Yes it is a Motorola card and it should be the latest version because the cable company just got them in. I had been on a waiting list since November.
Another day still with no TV Guide listings
Sorry it took so long to respond, but I was waiting to hear something from a backdoor I have into Motorola engineering.
I was able to see from your pics that we have the same firmware reported on the CC, 4.05. And I also see, from the CA window of your earlier post, that your TV reports the state as "Subscribed", whereas on mine it says "Disabled" (hence the problem). Everything else looks similar, including OOB tuned and ECM PIDs parsed.
The TV firmware, found from the setup->installation->system status->system info menu is:
SW Ver 1.4.1 OCT 19 2004 14:49:19
I'm asking this publicly because it might be of use to other people. Could you please post what your TV reports. If your TV firmware is newer, maybe that is the problem, or maybe there is a hardware fix (revision info unkown) of the CC, as yours is more recent.
Meanwhile, my TV Guide continues to chug along without any problems (12 days), with direct cable connection to ANT1 only (no OTA on 2, which was my original work around). Even after I reinstalled the CC to check its firmware rev. Surprisingly, the guide data did not dump. I have not yet edited the channel display setup, which previously caused the guide data to dump and reload.
For those still having TVGOS problems, I can only speculate that your local PBS station data source has not yet received the update, or as someone just posted, if you have a cable box connected to the antenna input, there is an issue with tuning control so that a PBS stations is chosen at the proper time. Why I was able to sort of receive guide data OTA and not cable, but can now receive over cable, is a mystery. Unless the data was positioned in the VBI where Comcast resyncing was stepping on it, and now has been relocated.