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The Toshiba DLP (HM/HMX) Owners Thread - Page 71

post #2101 of 8197
well after the tv in the shop for a week, for my picture loss problem, i let them know a member on this forum had the same problem. A repair shop in tenn. replaced the light engnie. it solved his picture loss problem. so the repair shop got auth. yesterday to replace the light engine in my set.
It will take a week for parts, another week to install & test. about 1 1/2 months without my 62" .... damn!
Hopefully it fixes it
post #2102 of 8197
Quote:


Originally posted by BF_Gunner
... Anyone actually know what the real deal is here? I am sure I could get
either side to agree to either way (depending on the backbone of the
individual with whom you are speaking).

Thanks!
Gary

I would say that an extended warranty is over and the same as whatever the original company states. As told by others here, the LAMP UNIT is covered by the warranty and for 1 year, so your extended deal must include this part. This is not a simple bulb, it's the LAMP UNIT and what is not covered is the labor of uninstalling/installing from the TV.

This is what "user replaceable component" probably means; they won't send a technician for free to replace the unit in your TV, but the unit itself is free.

Stay with your extended plan and don't loose the TV's manual, because the wording is there. This is important because in those 5 years it's likely that you'll need to replace the lamp at least once and that's what, $200 or $300? That's a nice save.
post #2103 of 8197
OK, All week without setting up TVGOS and the system is working perfectly!

I'm beginning to believe it's in the programming of the TVGOS...
post #2104 of 8197
Quote:


Originally posted by Chetty
OK, All week without setting up TVGOS and the system is working perfectly!

I'm beginning to believe it's in the programming of the TVGOS...

Chetty, you may be right. I spoke with TVGOS today and they are aware of a problem with the downloads. Apparently bad packets are being processed which eventually corrupts the data and causes the listings to be wiped out. I had the TV reset on me twice when trying to access the guide and each time the listings and channel line up are gone. Since you haven't reprogrammed your TV the packets aren't being processed. They are supposed to let me know when they have a fix for it and once they do it will be sent with the normal downloads from the VBI channel. Mine hasn't reset since the 28th but it seems like around 5 days before it happens. The woman from TVGOS said it would probably reset again once the corruption reaches a certain point. When the TV did reset it would try to restart on it's own and the last time after about 3 or 4 attempts the TV did come on.
post #2105 of 8197
Hey there everyone, I was hoping to get some feedback on this problem I'm having. My set is the Tosh 52HMX84 and I only had it for 4 weeks and what seems to be happening is that the red light stays solid and the green light blinks and restart automatically. There is no picture at all and the set restarts, from what I understand it could be the lamp but the technician came by today and said it was not the lamp and will have to order some parts for the unit as he failed to mention which ones in particular. All the technician did was check the power supply, wiring on the set (on/off wiring) and the lamp itself. Any ideas what the problem could be and if any members here have shared this issue what was the cause of it and how can it be taken care of quickly?
post #2106 of 8197
Did you read Chetty' s posts? Are you using the TVGOS? It could be related to the corruption issue which causes the guide listings to wipe out. it has caused my set to reset when pressing the guide but it is possible if it happens during a download when you try to turn on the set it could be causing this behavior. You need to count the time between blinks as there are two potential types.

UPDATE: I posted earlier about a problem with the remote having a high pitched squeal when you press or use the backlight and others reported they noticed the same thing. I had Toshiba send me a new remote and it has the same problem so it must a design defect. It's no big deal as I don't even use it since I have a JP1 programmable one but I thought I would pass it along for any of you that do use your remote.
post #2107 of 8197
Ok I tried reading this whole thread, but I only got to like page 50. I just purchased a sammy 46" dlp about 25 days ago. I convinced best buy to pay for the ISF calibration on the TV. Yet, there is only one dealer in my area that does ISF calibrations and he told me he would not do the sammy's because they are a peice of junk.

Well I was in his store looking at receivers and speakers and I remembered that he carried the toshiba DLPs. So I asked him if I got the toshiba from best buy, if he would calibrate it for me...and he said yes.

Now I have already talked with BB and they are going to deliver the new toshiba 52" and take my sammy 46" away. And its only going to cost me $85 more.

The biggest reason I am going to be using this tv is for playing xbox. I just want to make sure that this will do a better or as good job as the sammy did. My sammy didnt have any lag issues...which is a major concern with those sets. Also SD cable looked real washed out.

I do know one thing though, when I was at the ISF calibrators audio/video store I asked him to change the channel on the toshiba from HD to SD and he told me it was already on an analog channel. I couldnt believe it. His calibrated toshiba looked better in analog than my sammy looked in HD. I should be getting this set in the middle of next week.
post #2108 of 8197
how much was the calibration?
free to you, i know. but whats the charge?
post #2109 of 8197
the calibration is going to be over $500...and my extended service plan(the warranty) only cost $399...so it was a deal to me.
post #2110 of 8197
Does anyone have a Iscan HD+ hooked to their Tosh DLP? Did it make a big difference? Was it worth the $1400?

Thanks
post #2111 of 8197
Quote:


Originally posted by kdog044
UPDATE: I posted earlier about a problem with the remote having a high pitched squeal when you press or use the backlight and others reported they noticed the same thing. I had Toshiba send me a new remote and it has the same problem so it must a design defect. It's no big deal as I don't even use it since I have a JP1 programmable one but I thought I would pass it along for any of you that do use your remote.

My Toshiba remote makes the noise as well. I also have a RadioShack 15-2117 8-in-one IR/RF remote that is JP1 programmable and has backlighting and this remote also makes a high pitch squeal when the backlighting is on although it is not as loud as the Toshiba's remote. I guess it's just something in the type of electronics they use for the backlighting.

Jeff
post #2112 of 8197
Quote:
Originally posted by whjeffs
My Toshiba remote makes the noise as well. I also have a RadioShack 15-2117 8-in-one IR/RF remote that is JP1 programmable and has backlighting and this remote also makes a high pitch squeal when the backlighting is on although it is not as loud as the Toshiba's remote. I guess it's just something in the type of electronics they use for the backlighting.

Jeff
Jeff, I have four of the same remotes and I never noticed it before. So I went and checked all four of them and you are right. It is a lot quieter then the Toshiba remote and that's why I guess I never noticed the sound before. By the way, how do you like the remote? Have you built a file for the TV yet? If not, feel free to start with the one I created that you can use with Key Master and IR. I am attaching it for you. I found the codes for all of the picture modes except TW3. Let me know if you have any I don't have listed as I have the file posted on the Yahoo JP1 forum.

 

toshiba_62hmx94 final.txt 5.251953125k . file
post #2113 of 8197
has anyone here got their tosh, professionaly isf calibrated? someone in another thread said they saw it and was amazing, wondering if anyone knows the diff is?
post #2114 of 8197
well BB is picking up my samsung 4663 and dropping off the HM5284 this saturday, then after about 100 hours on the bulb im going to have it ISF calibrated...so I will know after that.

But I have seen the 6194 calibrated and this is a funny story. I asked the owner if he could change the channel to an analog channel from the HD channel...and he laughed and said it was already on an analog channel. Thats right...the ISF calibrated analog channel looked better than my HD channels. Now he was using satelite where I use cable, so that probably made a huge difference, but it was a lot nicer.
post #2115 of 8197
Quote:
Originally posted by maddogFool
I have the same problem as you described in more detail in the TVGOS thread. I have a 46HM94 and Motorola cablecard. I've been through 2 cards, both of which ended up "unable to change channel, acquiring map" message, even after I left the TV on for several hours.

The card I have now didn't have the channel map acquisition problem at first, it simply never decrypted any of the channels I was supposed to receive. If you search back in the thread, you'll see my history with that. More recently, about the time Comcast starting simulcasting the analog channels, it started with the unable to tune issue. It's now completely useless and I've removed it. Before, at least it would map the QAM-in-the-clear to "virtual" channel numbers, instead of 119-1, etc.

Not sure whether to continue this here or over in the TVGOS thread. I'll probably reply to you over there as well. I was wondering too if a firmware update, apparently through SD card, would help. I haven't called Toshiba about this -- I figured I'd let it ripen for a while.

I am have the same problem as well. 3 visits by Comcast techs unsuccessful, all I could see was one channel and was unable to change the channel, TV indicated tha it was updating channel info and cable card is in an "unknown" state in the menu settings. I contacted Toshiba and they sent me the latest firmware update. I successfully installed the Toshiba update and will have Comcast return on 4/18 when I am off from work. I will keep you posted.
post #2116 of 8197
I just bought a 62HM14 from Costco. The instruction manual also has that model designation. It was manufactured in March 2005. Anyone have any ideas if there are differences between this and the HM84 or is this just a differentiated model number to prevent price matching?
post #2117 of 8197
Quote:
Originally posted by taz21
I am have the same problem as well. 3 visits by Comcast techs unsuccessful, all I could see was one channel and was unable to change the channel, TV indicated tha it was updating channel info and cable card is in an "unknown" state in the menu settings. I contacted Toshiba and they sent me the latest firmware update. I successfully installed the Toshiba update and will have Comcast return on 4/18 when I am off from work. I will keep you posted.

Taz21, Can you respond in the following thread when Comcast returns?

http://www.avsforum.com/avs-vb/showt...hreadid=525220

I have the firmware ordered and hopefully it will be in by Thursday or Friday. I will be calling Comcast back if the card doesn't start working when I update the firmware.
post #2118 of 8197
Quote:
Originally posted by yatra
I just bought a 62HM14 from Costco. The instruction manual also has that model designation. It was manufactured in March 2005. Anyone have any ideas if there are differences between this and the HM84 or is this just a differentiated model number to prevent price matching?

From previous posts I have seen it is the same set but has an exlcusive model number from Costco.
post #2119 of 8197
so Julio, what you say is Tosh user manual is wrong that 1080i isn't the best resol to get best PQ out of this HM(X) DLP? instead 720p gives you the best overall PQ.

a guy told me what he got when talked to Tosh CS rep. this DLP converts all signals (480i/p, 1080i/p) to 720p. if this is true, then what printed on manual is really wrong.

is there any method can check what the input resol is? 62HM84.
tks.

Quote:
Originally posted by Julio Bro!
After lots of e-mails and a phone call on the issue of which resolution to feed the DLPs, the apparent final answer came.

Let me indicate that Toshiba Customer Service did call my house, which I found impressive, but the lady, although very kind, didn't seem to understand the nature of the issue. She offered advise based on the User Manual and also catalog advertising for this and other units, and her answer was that the HDMI input was designed with 1080i as the best signal and even indicated that DLP units upconverted the signals to 1080i if image quality was high.

I told her to take the issue to the next level and also e-mailed again, this time with a shorter version of the issue and including our observations of the Manual. This is their final answer:

"Dear Julio,

Thanks for writing!

The recommendation in the owners manual was an out take from or CRT HD TVs but it does not hold true with the DLPs. DLP TVs have a native output of 720p which would be the best signal to run on those units.

Rick
Toshiba Customer Service"

As you can see, many people here was correct indicating there was something wrong with the Manual and that they were like cutting-pasting indications; something that, to say the least, is shameful for a high-tec company.

Also all that said that 720p was the best were correct, at least from the technical and specs point of view. It would be nice if someone could explain definitely why some sources look better at 1080i (better digitalization, better de-interlacing?) Maybe it's just a matter of taste, but probably maintaining the 720p output on the sources will give the best average image quality for all programs.

I admit I was wrong in some of my previous answers, although I still believe that the system does something like a re-size for the 1080i signals; but that's just me.

I hope this message from Toshiba helps everyone here.
post #2120 of 8197
Yesterday a technician from the authorized Toshiba repair center attempted
to replace the HDMI board in my 52HM84, in an attempt to improve ghosting
on the HDMI inputs. When he turned the power back on, something got really
hot and smoked. The TV is now dead.

Toshiba refuses to authorize a replacement, they say I have to get it
repaired. The repair shop insists they will only do what Toshiba authorizes.
I bought the TV last october from Best Buy, so the 30 day window to return
it there is gone.

So choose carefully when deciding whether to chase improvement of the HDMI
ghosting.
post #2121 of 8197
Quote:
Originally posted by wmcneil
Yesterday a technician from the authorized Toshiba repair center attempted
to replace the HDMI board in my 52HM84, in an attempt to improve ghosting
on the HDMI inputs. When he turned the power back on, something got really
hot and smoked. The TV is now dead.

Toshiba refuses to authorize a replacement, they say I have to get it
repaired. The repair shop insists they will only do what Toshiba authorizes.
I bought the TV last october from Best Buy, so the 30 day window to return
it there is gone.

So choose carefully when deciding whether to chase improvement of the HDMI
ghosting.

In a separate thread you started on this, you say that you bought it from CC while reporting BB on this thread. So, which one is it?
post #2122 of 8197
Quote:
Originally posted by jemaerca
In a separate thread you started on this, you say that you bought it from CC while reporting BB on this thread. So, which one is it?

It would have to be Best Buy as Circuit City does not carry Toshiba televisions.
post #2123 of 8197
Quote:
Originally posted by jemaerca
In a separate thread you started on this, you say that you bought it from CC while reporting BB on this thread. So, which one is it?

Woops, that other thread was accidental, I have asked for it to be deleted.

The store is Best Buy.
post #2124 of 8197
Quote:


Originally posted by Julio Bro!
Also all that said that 720p was the best were correct, at least from the technical and specs point of view. It would be nice if someone could explain definitely why some sources look better at 1080i (better digitalization, better de-interlacing?) Maybe it's just a matter of taste, but probably maintaining the 720p output on the sources will give the best average image quality for all programs.

I admit I was wrong in some of my previous answers, although I still believe that the system does something like a re-size for the 1080i signals; but that's just me.

Wow, I actually read 107 pages... took me like a week to do it! I have the 46HM84. As far as the 720p arguement goes, Last night i set my STB to "passthrough" so that the 720p signal stays to it's native res., same goes for the 1080i signals. So to sum up, if you are watching HD content, it's better to keep it at it's native signal resolution. FOX programming is 720p, last night I had my STB set to 720p watching American Idol and it looked perfect. (it's very hard to see a difference between 1080i and 720p). Also when the show HOUSE came on, it looked better set to 720p than at 1080i. You see for a month now my STB was set to 1080i, because my thinking was that would be better. Now we know the official res. of our DLP sets is 720p... so i will now set my upconverting DVD player to 720p instead of 1080i. FYI: i purchased my 46HM84 about a month ago from BUYDIG.COM for a very good price... actually best price online doing a pricegrabber.com search - it was free shipping, i got the matching stand, the Toshiba SD-5970 upconverting player, and a warranty plan all from BUYDIG.com for a nice price...(I read though that Sears does pricematching of online prices... so I could have done the brick & mortor route...oh well)...
post #2125 of 8197
Quote:



Last night i set my STB to "passthrough" so that the 720p signal stays to it's native res., same goes for the 1080i signals. So to sum up, if you are watching HD content, it's better to keep it at it's native signal resolution.

I disagree.

If I set my STB to 1080i output, the PQ is actually CONSIDERABLY better than 720p signal. Makes sense since you are providing the TV with a higher quality signal for it to eventually downconvert to the 720p it has to. I guess it doesn't muck with it too much, and that's why the 1080i signal looks way better than the 720p. For the record I have DISH NETWORK HD receiver doing this.

Now of course if you start out with crap, such as a DVD which is 480i, upconverting via your DVD player 720p vs 1080i shows NO difference whatsoever (between those 2 rez that is, but there IS a big improvement over 480p of course).
post #2126 of 8197
I notice a difference depending on how I have my STB connected to my 62HM84.

I have the Comcast HD box (Motorola DVR) connected via a DVI-HDMI cable, and the picture is definitely better when I set the STB to output a 720p signal vs a 1080i. This is especially true when I watch a HD channel that is native 720p; American Idol on FOX-HD last night was incredible (the picture quality, I mean).

When I had the STB connected via component, I could see very little difference between setting the box to 720p and 1080i, with a slight edge to 1080i (maybe).

FWIW.

Dave



Quote:


Originally posted by ndahbar
I disagree.

If I set my STB to 1080i output, the PQ is actually CONSIDERABLY better than 720p signal. Makes sense since you are providing the TV with a higher quality signal for it to eventually downconvert to the 720p it has to. I guess it doesn't muck with it too much, and that's why the 1080i signal looks way better than the 720p. For the record I have DISH NETWORK HD receiver doing this.
post #2127 of 8197
I have mine connected via component. Regardless of the native rez used by the broadcaster for a particular channel, 1080i output from the STB results in superior PQ over 720p.

If anyone has a Dish HD receiver (I think it's the 902 model) with a DLP set, test it out and let us know.

But the difference for me is HUGE so that's why I keep it on 1080i regardless of channel. It's a bit sad, because sometimes, some of the 720p-native channels like Fox-HD jitter slightly horizontally (which has been explained in other threads as to why that happens). However the jitter is minimal enough to be acceptable in return for a better PQ.

And for the record, this claim of "progressive is better for sports or fast-action viewing" is, IMO, hogwash. I've never seen that, not once. No difference. No offense to anyone.
post #2128 of 8197
Quote:


Originally posted by fudgebrown
FYI: i purchased my 46HM84 about a month ago from BUYDIG.COM for a very good price... actually best price online doing a pricegrabber.com search - it was free shipping, i got the matching stand, the Toshiba SD-5970 upconverting player, and a warranty plan all from BUYDIG.com for a nice price...(I read though that Sears does pricematching of online prices... so I could have done the brick & mortor route...oh well)...


so were you generally pleased with your experience with buydig? i've noticed they have some very good prices, but have been weary about using them due to some bad reviews from customers.
post #2129 of 8197
I think the display has a better scaler than the one used in the STB's. Setting the STB to 1080i (unless you are lucky enough to have one with a pass-through setting) means the display handles most of the scaling. Only three channels broadcast in 720p (FOX, ABC, and ESPN). I would rather the display scale the seven other channels and deal with three that undergo two conversions than have the STB scale the seven channels and the display not do any scaling.
post #2130 of 8197
Quote:


Originally posted by aircasper
so were you generally pleased with your experience with buydig? i've noticed they have some very good prices, but have been weary about using them due to some bad reviews from customers.

Yes, I was pleased. Shipping took about a week, but for a large item I expected at least a week. The box did not appear overly damaged in any way. My overall experience with them was pleasant and for the price I paid for everything, I don't know if I could have done better...
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