Hitachi VS810 Owner's Thread - Page 12

For all of you who bought your VS from CC.. if there is a problem or I need to swap for different size.. do they come and pick up old when they drop off new?

I don't know if they would do this for a swap to a different size, but for a defect, they will (and in my case did) pick up the old set when they bring you the new set. Your 30-day return clock rests when you take delivery of the new set.

I have my cable going to ant. A , then it will scan the channels also when it scans the digital channels it will tell you how many channels it found.it's at the top of the screen.but It won't tells you what #'s they are so you will have to flip threw them one at a time.I wrote them down as I found them. let me know how you make out.
See Ya

Well, unfortunately I'm on set #3 (first one DOA, second one "green bleed"). Do you know if a clock "reset" for the 30-day policy is standard, or do you have to explicitly request it / negotiate for it?

Does anyone have an answer to my question above? Or are the owners of Hitachi LCD RPTVs unsure (or unaware) of these features?

Michael

Dunno, but I think its standard. If CC disputed that you couldn't return #2 because of a defect, you should take the position that you could have returned set # 1 and gotten your $$ back altogether, so you were actually doing them a favor by taking delivery of another set instead of returning it for your $$ back.

That said, the sales people at the CC near me have been excellent about returns/exchanges, & I would hope you wouldn't have an issue.

BTW, I'm supposed to have a tech coming out tomorrow to look at the green bleed issue. Any insight will be posted here.

" Reading the 50VS810 Owner's manual, I noticed it has the same options. My question is this: Why is Red, Green, and Blue in two separate menus? It appears to be a redundancy to me, or is it?"

"Does anyone have an answer to my question above? Or are the owners of Hitachi LCD RPTVs unsure (or unaware) of these features?"

The color controls aren't redundant. The Color Decoding menu allows you to enable the red, green, or blue "gun" individually. Changes made here can affect all colors. The Color Management menu allows adjustments to individual colors so you can fine-tune things.

I thought that is what the dealer said, but I didn't understand quite how that worked. When he brought up red in the Color Decoding menu, the whole screen looked like it had a sheet of red over the displayed video. When he entered the Color Management menu, the video remained normal, but you could adjust for red.

It would seem that adjusting for red on the Color Management would still invoke the red "gun" like in the Color Decoding menu unless this somehow occurs after the output of the "guns" (which doesn't make sense, but I could be wrong).

It seems like you would want to perform all of your color adjustments in the Color Management menu since you can readily see what the adjustments are doing to your video or test pattern. The only thing I see as a benefit of the Color Decoding menu is to be able to see the individual "gun" on a white background to look for imperfections or problems.

Michael

I pulled the trigger yesterday and "bought" the 50VS810. I need clarification on whether I am an
official member of the owners thread immediately or not until the frigging thing is paid off.

I am getting it delivered on Wednesday (long story) and want to get a UPS and a surge protector.

Any opinions on the Adcom ACE315 suppressor/conditioner?

Thanks for any info.

GREEN BLEED UPDATE:

Hitachi tech came out today. His initial "diagnosis" is that the problem is due to a faulty light engine or video board. He said that he's seen the problem with other LCDs (although this was the first 810 he's serviced), and it was "fixed" by replacing the light engine and/or video board.

He is calling Hitachi on Monday to discuss the issue with them, and to report that other owners have experienced a similar problem. He will most likely have new parts in 10 days. We'll see.

Does anyone know if CC will take a set back within the 30-day return period after its been serviced?

The thread below explains how to use the DVE test patterns w/ the Color Decoding menu to eliminate the need for the color filters provided w/ DVE.

David

http://www.avsforum.com/avs-vb/showt...0&pagenumber=2

David,

Are you primarily talking about the following post?

http://www.avsforum.com/avs-vb/showt...05#post3061405

Michael

That's the one.

David

Just received my 60VS810 from CC.. there is a smudge (looks like a bronzeish moire area( on the upper right side of the image/screen about 4" from the right border that only shows up when the image is dark or the TV is off.

AND there is HAIR or lint inside my light engine that shows up in my channel guide (any light screen). There are about 3-4 of them.. They each span about .5-1" square..

There's also dust between the outside panel and inside panel.

Lastly, there's one dead/dying red pixel around the area with the lint/hair.

Any ideas if there is a way to resolve these w/o an exchange? Could a tech clean the bulb or something?

Not a good start.. On the phone w/ CC now.



Michael

PS.. And to add insult to injury.. the glass shelves on the hitachi stand are all scratched up from some metal pieces sliding across the glass flat pack.

Couldn't tolerate the glare any longer.
Got the new Sony although the PC is a little less than the 810.

DAN

I'm going to give my 810 a week or so re: Glare.. if I can't stand it.. I'll have to step up to the vx915..

Is it possible to adjust the picture size on this set? I've got a bit of vertical overscan.. I think that is what it is called. The bottom of my picture, logos, tickers etc seem to be missing about 2-3 rows of pixels. I had a panasonic plasma where I could shrink the vertical size one row at a time until it fit.. does the Hitachi have this?

There's a button on the remote for setting the picture size just above and to the left of the cursor buttons. It will allow you to toggle between 4:3 normal, 4:3 stretched, 4:3 zoom 1, 4:3 zoom 2, 16:9 normal, and 16:9 Zoom. I think the button is labeled Aspect but I'm not sure and the actual settings may not be exact. I'm writing this from memory but you should get the general idea of what it does.

Thanks but is there a way to fine tune this? The expanded mode stretrches too far and I loose some of the picture.

I have an update from the 2 Tech's that came out to view my #2 810. They saw the stuck green pixels as well, 1 is now visible from viewing distance during light scenes. The others (about 6) are viewable from 3 feet. They have been talking with Hitachi engineers and are getting back to me hopefully tonight. I will be exchanging this for a 3rd set after the discussions with the store owner the tech's and hitachi engineers is finished and suggestions are made to me. Maybe for all my troubles I will ask them to send me the Directors version.
I'll keep this thread updated with any news or any info from Hitachi.

Note: my first TV showed green bleed, I didn't notice it but the first tech who came out did....The second set shows no evidence of green bleed at all. Hit and miss with the green bleed I guess.

It's in the Aspect ratio setup as captain_video said,you will see
Vertical Position which will move the pic. up & down for those tickers & scores that get cut off when in expanded view.

Hoss,

Thanks.. that just moves the picture up and down.. Is there a way to shrink the picture vertically to resolve overscan? I'm at 7-12% vertically and about 6% horizontal.

TV #2 was delivered from CC today.. serial # was 1440 vs. 1476. This one has a large 3" scratch diagonally in the middle on the inside screen behind the clear panel.

It also has the same moire blur area about 1' above and 1' over to the right of center.

The keystone is messed up on this set.. the image on guide, and normal TV (w/ bars bows inward)

Lastly.. My building manager told me.. after the set was dropped off and after we found the inside scratch, that the delivery guys dropped the unit outside the building when they were carrying it.

I'm about to give up on this and go plasma.. I don't think RP is for me.

Spoke w/ the manager @ CC.. stated that I could return or exchange.

I'm SO glad I did not mail order this unit!

Since there are no bad pixels.. I'm almost thinking of having a Hitachi tech come out and replace the inner screen and fix the convergence problem. My question is, will there be dust/dirt inside the unit after he takes it apart and puts it back together?

These recent posts are scaring the Hell out of me, mine gets delivered tomorrow.

Dude, the TV was DROPPED. It also shows exterior physical damage. Call CC and tell them to bring you another one. This is one fine TV. Give it a real chance. Good Luck.

I wouldn't get too worried about scmguru's experience; a dropped TV is a dropped TV; he should have CC come and replace it ASAP.

That said, there definately appears to be a bad "batch" or lot out there. I've gone through two with the green bleed problem. Others have not had this problem at all, and the sets I saw at CC and PCRichards do not have the problem. A # of people who post here have reported no problem.

Since I like the 810's PQ over every other RPTV out there (save the Kirk, but I'm not buying a new stand), so I'm going to give Hitachi/CC one more try. Should have a new set the first weekend in November.

Assuming you bought from CC and can return w/in 30 days, I'd say relax and (hopefully) enjoy your set.

Yeah.. Obviously it needs to be replaced. But the scratch on the inside panel did not happen because of the drop and it is making me question whether or not I want to be an early adopter of this set..

Both sets have had this odd horizontal moire in the upper right quadrant.. Does anyone else have this? I posted a photo w/ the TV off in my gallery

http://gallery.avsforum.com/showphot...cat=500&page=1

I'm a bit leery of this set being assembled in Tiajuana Mexico vs. Japan, China or even Indonesia. Franky, their QC sucks.. There is NO excuse for either of these units to have been shipped the way they were.

Both had obvious defects that should have been caught.. My Japanese made and assembled Panasonic plasma was flawless the 1st time.

I wonder if my SN# lower or higher than those w/o problems.

One last time and then I'm switching back to plasma..

I haven't seen anything to shrink the pic. vertically
other than than the aspect ratio.

scmguru,

I'm interested in this setting too. I have about 5% horizontal and 10% vertical overscan, so it'd be nice to be able to adjust that. I imagine this setting is in the service menu, which is certainly a completely different can of worms. Anyone ventured into getting access to the service menu or know anything about them in Hitachi tvs. I've seen tons of info about SMs of other tvs, but nothing about these Hitachis.

I found the service menu.. Hold down the input button on the side of the set and then power on. You'll see the SM come up.. There's a ton of options and though I can move up and down through them. I can't seem to select any.