Originally posted by scmguru
Same problems I had..
1st set- lint issues, dust inside inner screen area, 1 dead pixel stuck red
2nd set- no dead pixels, large scratch on inside of screen 4" in center behind the protective panel.
I called service tech.. they said they cannot get the parts. So I called Hitachi and they will look into it.
CC offered a 3rd set.. I think Hitachi QC sucks on this set.
I really want to keep it.. at this point, I'm debating whether or not I want to go with another set. I may just get a 50" plasma instead of the 60" rp..
For what its worth, I'm in a similar position:
1st Set: one intermittently stuck pixel & a filament, niether of which bothered me since I could only see them within 4 feet of the screen; green bleed caused me to arrange for a new set, and while waiting, the video processor seemed to malfunction totally;
2nd Set: one intermittently stuck pixel & a 2 filaments, niether of which bother me; green bleed is present; authorized tech came out last weekend and said the light engine needs to be replaced; scheduled set # 3 from CC to come on 11/6
I'm not totally giving up because the 810 PQ is still impressive to me & I've seen 810s without the green bleed/push; BUT, if the 3rd set has green bleed, I'm probably switching to the Panasonic DLP.