or Connect
AVS › AVS Forum › Display Devices › Direct View (single tube) CRT Displays › Comments on 30HF84 I Just received from Amazon.
New Posts  All Forums:Forum Nav:

Comments on 30HF84 I Just received from Amazon. - Page 4  

post #91 of 406
Well looks like we pretty much narrowed it down with the build date of being July/2004 with a serial number of 9408... Which sucks if you have it. I just wish I can see the build date on the box before I go in to buy it :/ Again I wish the best to those folks who have that serial number.
post #92 of 406
Thread Starter 
I suspect the possiblity that toshiba will ever want to acknowledge the existence of a "faulty" batch of 30HF84.
post #93 of 406
My serial number is 4708D0XXX. I got this off the box so I didn't see a build date but will check when I have time to turn the set around in my entertainment center. I have been happy with my set. It does have the geometry problem that you guys speak of when viewing SD but that doesn't bother me. The one thing it does do is it seems to degaus itself sometimes when you first turn it on. Tonight it did it for about a minute then was fine.
I'm feed it DVI through the HDMI connection from a Directv HD box. HD content looks fabulous.
post #94 of 406
Just got my 30HF84, and so far the picture is fine, with no obvious geometry problem. HD hookup will not be until Thursday.

But I do have a couple of issues that maybe someone can address:

1. On 4:3 image, the bars on the side are white, not black. Huh? Is there an adjustment I'm missing?

2. When trying to program the remote control to operate Comcast's cable box, I find there is no setting for the Motorola. Is that possible? Millions use the Motorola box from Comcast. Why is there no setting?
post #95 of 406
My S/N 9408C3* July 2004.
post #96 of 406
akarz - You are using Comcast, I see. Motorola box? Have you tried to program the Toshiba remote to respond to the Motorola box? If so, what code do you use?

My serial number is 9408C5XXX A
post #97 of 406
Ive tried a Sony remote, several universal remotes as well as toshiba, I can never get it to work on any comcast box. I dunno
post #98 of 406
serial number is 9408C3XXX

Toshiba support enigineer is coming tomorrows. i will keep updated how things go.

Thanks
--rubs
post #99 of 406
forget to mention...it is Made in Thailand

--rubs
post #100 of 406
This thread has been VERY educational and helpful…

My primary uses for the TV will be widescreen DVD's and Xbox, HP cable service is secondary rihgt now (although I could easily subscribe later)

I ordered this TV from amazon on the 12th of Sept, however, the estimated ship date is Oct 1-10?!?! Perhaps they are waiting for a second batch a TV’s, knowing of these apparently rampant problems with their first batch. Hmmm… Wondering if I should cancel the order since it hasn’t shipped, and pay an extra $200 to get it from a store where I’ll be able to return it if I have problems.

Is anyone else also facing that long shipping estimate? Do these Toshiba techs that come out to your house cost anything or they covered under the warranty…

Any thoughts/opinions on what I should do here? (cancel the order/take my chances)
post #101 of 406
Quote:
Originally posted by kreisman
akarz - You are using Comcast, I see. Motorola box? Have you tried to program the Toshiba remote to respond to the Motorola box? If so, what code do you use?

My serial number is 9408C5XXX A
Kreisman, it is not high on my list to try this. My wife has broken down and uses multiple remotes :).
post #102 of 406
Bones10,

I would cancel the order through Amazon and buy the TV via traditional methods. I was able to haggle with the salesman at a local electronics store and got him to shave $200 off the initial price and I only had to wait 3 days for it to arrive at the store from the warehouse. But I would make sure that you check on the return policy and get it in writing if you can. The store that I bought this set from does not accept returns on TVs larger than 30" for any reason whatsoever. Units are sold as is and can only be replaced if deemed unrepairable by a certified technician.

And the techs that come to your house are not employees of Toshiba. They work for various repair shops in the area, you can find a list of these service centers on the Toshiba website. It wont cost you a dime to have them look at your set, perform calibration, fix, etc. Most repair shops will probably require you to have the place you purchased the set from contact them before they send someone to you free of charge.
post #103 of 406
The 26/30/34HF84 TV's are finally all up on the www.toshiba.com website. Still no matching stands for them as of yet.
post #104 of 406
Quote:
Originally posted by Bones10
This thread has been VERY educational and helpful…

My primary uses for the TV will be widescreen DVD's and Xbox, HP cable service is secondary rihgt now (although I could easily subscribe later)

I ordered this TV from amazon on the 12th of Sept, however, the estimated ship date is Oct 1-10?!?! Perhaps they are waiting for a second batch a TV’s, knowing of these apparently rampant problems with their first batch. Hmmm… Wondering if I should cancel the order since it hasn’t shipped, and pay an extra $200 to get it from a store where I’ll be able to return it if I have problems.

Is anyone else also facing that long shipping estimate? Do these Toshiba techs that come out to your house cost anything or they covered under the warranty…

Any thoughts/opinions on what I should do here? (cancel the order/take my chances)
Mine was slated for delivery around november 1. But when you look on their website, it says ships within 1-2 weeks. I emailed customer service and they said that it's a mistake and it should be delivered october 1 - 10. I'm just going to stick with it, even with all the problems. Hopefully I get one without problems :)
post #105 of 406
Quote:
Originally posted by mpark
My serial number is 4708D0XXX. I got this off the box so I didn't see a build date but will check when I have time to turn the set around in my entertainment center. I have been happy with my set. It does have the geometry problem that you guys speak of when viewing SD but that doesn't bother me. The one thing it does do is it seems to degaus itself sometimes when you first turn it on. Tonight it did it for about a minute then was fine.
I'm feed it DVI through the HDMI connection from a Directv HD box. HD content looks fabulous.
This serial number above is correct on my set. I looked at the back and found it has a manufacturing date of June 2004. Very interesting...
post #106 of 406
Did anyone have their set inspected by support engineer for problems and what is the result?

Thanks
--rubs
post #107 of 406
well the repair guy came and according to him "theres nothing wrong with it". Apparently DVDs are supposed to reproduce those visible vertical lines even when connected with expensive component cables and even tho ive never seen such quality come from a DVD on any TV set ive ever laid my eyes on. He even went so far as to say that if he brought the set back for repair he would be laughed at by his colleagues. So needless to say im very disappointed that I spent alot of money on a set that I cant stand to look at and is "obviously" in working condition. My only hope now is that enough of these problems arise that Toshiba puts some kinda recall in effect for specific serial numbers.
post #108 of 406
Thread Starter 
This is exactly what I am worrying about. Because the PQ sometimes is subjective, the tech guy can consider a TV normal while your eyes tell you the opposite. They can tell you every TV has the geometry problem and yours is still in normal scope or something like that. My request of service hasn't been answered yet. They are still waiting the service manual. I guess even after they come, they might tell me similar things you just heard. If I were you, I will keep calling Toshiba. If all these don't work, I will file complaint to BBB and FTC.

Quote:
Originally posted by jonny2134
well the repair guy came and according to him "theres nothing wrong with it". Apparently DVDs are supposed to reproduce those visible vertical lines even when connected with expensive component cables and even tho ive never seen such quality come from a DVD on any TV set ive ever laid my eyes on. He even went so far as to say that if he brought the set back for repair he would be laughed at by his colleagues. So needless to say im very disappointed that I spent alot of money on a set that I cant stand to look at and is "obviously" in working condition. My only hope now is that enough of these problems arise that Toshiba puts some kinda recall in effect for specific serial numbers.
post #109 of 406
well he gave me the same reasoning I figured he would give me. He goes into a 5 minute speech about how stores have high powered signals and boosters all over the place to make the signal look good. I conceded that fact to him, but I tried to remind him that DVDs and XBOX games arent supposed to look grainy and messed up and those signals look the same anywhere. I fully intend to bring this issue to Toshiba yet again and I am going to have them escalate this issue as soon as possible. I am going to refuse to drop this issue until I see enough effort on their end to try and rectify this situation.
post #110 of 406
just curious, did you try it with another DVD player?

Quote:
Originally posted by jonny2134
Apparently DVDs are supposed to reproduce those visible vertical lines even when connected with expensive component cables and even tho ive never seen such quality come from a DVD on any TV set ive ever laid my eyes on.
post #111 of 406
4 different DVD players, 2 progressive scan and 2 non ... 5 if you count the xbox. The lines show up when watching SD and HD channels as well so its gotta be the way the TV is displaying the picture.
post #112 of 406
i hear you to that, it's not right that toshiba has these models out, it gives them a bad reputation, hell i'm surprised these things passed quality control.

In which they should'nt have.Bad Toshiba, means i won't buy from them anymore, if they keep up what they are doing.
post #113 of 406
Quote:
Dear (name),



Thanks for writing!



We appreciate your interest in Toshiba.



There are no known issues with any of the models you listed. To obtain technical assistance, please call 1-800-631-3811.



Please write back if I can assist you further.



Rick

Toshiba Customer Service

This is in response to the letter I sent Toshiba addressing the known (apparently only among us consumers) issues of the 30HF84 model. How can they deny they exist when they can see it with their own eyes? Are they hoarding all the perfect models at their HQ? :rolleyes:

That's it. I am going to Wal-Mart to buy a Sanyo.
:)
post #114 of 406
Dear Toshiba,

I recently purchased a 30hf84 from amazon.com and it is the worst high
definition television I have ever seen or owned. To start off, the geometry of
the set is so inaccurate most vertical lines twist and turn about from top to
bottom. Adding to this is the fact there is an extreme amount of grain
whenever the color blue or gray is displayed. It makes solid colors look like
shimmering moving textures. My xbox and gamecube games, both fed through
component inputs, look worse then the 27" toshiba standard tv I was suppose to
be replacing with this set. There are so many pixelations around edges I get a
headache just looking at the screen. I have always been a strong believer in
your product and service, and have always opted to purchase a toshiba product
over others when possible. I am now deeply dismayed at not only the poor
quality of my new television, but also the complete lack of any help what so
ever in this regard.
Seeing as how I was duped into buying a "quality" toshiba product, I looked
to internet forums to see if other people had experienced similar negativities
with a 30hf84. Low and behold I have contacted over fifteen other people who
suffer the exact same symptons with their set as I do. We have come to the
conclusion, that whether through manufacturing defect or some other cause,
toshiba 30hf84 television sets with serial numbers resembling 9408C5XXX with
build dates of July 2004 do not live up to the standards set forth by your
company. They contain too many flaws for us, as consumers, to be happy with
your product. I am now requesting you take responsibility for the faulty
televisions we unfortunately purchased, and replace with either a newer build
of the 30hf84 or step down to a 30hf83.
I know this is not the only email you have recieved on this subject. I put
myself on a limb to purchase your product from a store with no return policy
because of the quality I have experienced in the past. I would hate to have to
be discouraged in such a manner never to purchase a product from you again.
Please do not reply with an automated response. I have contacted you in a
mature, concise manner, and think I am at least entitled to the same.

Saddly, maybe a last time ever toshiba customer.


Brandon Conover
post #115 of 406
Me too man, no more toshiba for me unless they pull their act together.

Now i'm a panasonic man;)
post #116 of 406
Does anyone know if the 30hf83 exhibit the same problems as the 30hf84? I've been checking prices on these two models, and the 83 model, which is last year's model its about $200-300 more expensive than this year's model. I'm thinking that Toshiba just cut some corners with the 84 model and that's why it has terrible picture quality
post #117 of 406
Interesting to see how Toshiba will respond to that letter.

My tv is arrives tomorrow and I will post an indepth review of my findings. Hopefully everything will be ok.
post #118 of 406
we all have so many issues with this model and still i only see positive reviews on cnet :)
post #119 of 406
Sadly, I too have to agree with the others on the geometry issues. I cannot correct it with the limited options on the service menu.

I don't have the other problems though. HD still looks fantastic and my solution to the geometry problem is to run all 4:3 transmissions in TheaterWide 1 mode.

I would be interested in hearing from any one who has had some success dealing with Toshiba service, but that may be a long road.

Maybe we should add some "glowing" comments on the Amazon site as well ....
post #120 of 406
Quote:
Originally posted by akarz
Sadly, I too have to agree with the others on the geometry issues. I cannot correct it with the limited options on the service menu.

I don't have the other problems though. HD still looks fantastic and my solution to the geometry problem is to run all 4:3 transmissions in TheaterWide 1 mode.
But geometry problems are consistant on all direct view tv's. Some to a less extent than others.
New Posts  All Forums:Forum Nav:
  Return Home
This thread is locked  
AVS › AVS Forum › Display Devices › Direct View (single tube) CRT Displays › Comments on 30HF84 I Just received from Amazon.