Originally posted by wolfi
KDF42WE655 HELP, please
I have a problem surfing up and down with the channel button--on the remote as well as on the side of the tv. I can directly dial a channel by punching in its number but cannot step up or down once I directly dialed a channel.
My set-up: running cable straight into my apt., then splitting signal with one side going straight into tv (i.e. analog signal) and the other side going to the digital Motorola cable box which provides me my hi-def signal (plus any other available station in digital format). Of course, the component connection coming from the cablebox and going into video 5 can only be dialed with the cable remote (and, by the way, surfing with the cable remote in video 5 (i.e. digital signal) is possible. But on the other, analog side, I should be able to surf up and down with the Sony remote or tv's side channel button, particularly since I can directly dial any channel with the remote.
What's my problem? Did I forget something in initial set-up? Do I have to punch a button on the remote--however, don't forget, I cannot surf with the tv's side channel button either.
Help would be appreciated.
That's the same exact problem I've been talking about all week! Check out my earlier posts. I'm on my second GWIV right now (returned the first) and I'm still seeing the problem!
Just to let you know, I've been in daily contact with the engineers at the Sony plant (in PA) where these sets are produced. As of yet, they still haven't been able to repeat the problem, but they believe me when I say that there IS a problem. The setup is just way too simple...cable in to the Cable input, Auto Program the TV, watch TV and channel surf, shut off TV and all memory of programmed channels is lost except for the last channel before power down (but you can manually key in a channel number).
The engineers are working on this and hope to have an answer for me soon. We are narrowing the problem part down. So far, I think we can cross the channel memory EE off as the culprit because of a test that they had me run last night. Right now, I'm leaning towards the tuner.
Wolfi, PLEASE PM YOUR CONTACT INFORMATION TO ME IMMEDIATELY and I will pass it along to the guys at Sony. I'm sure that they will want to speak with you. They watching the roll out of these sets VERY closely and any hiccups right now seem to get them rolling into action. I will say this, so far they have been really responsive which is the only thing right now that is keeping me from returning the TV.